|Address:||3201 Orchard Rd, Oswego, IL 60543|
|Working:||8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–6PM 8AM–12PM Closed|
Darrell Beaudoin is a top notch customer advocate! I successfully closed on new construction home loan with Darrell. Even when settlement was delayed, I appreciated having established a good communication expectation level where I was always in the loop. He never made you feel like a number and always responded to any emails or calls fairly quickly. I have worked with other companies who made you feel like they were doing you a favor by talking to you even though you are the customer! I strongly recommend Darrell for your loan needs! I was a leery at first dealing with a lender out of state, but because of Darrell and his supervisor Larry, Allied will always be my first choice! Thanks for the great customer service!
Terrible service, no communication, lied about every thing. We dealt with loan officer, Troy Griffith, very unprofessional. Kept trying to bump up our interest rate every month, let our rate lock lapse even though we provided every document asked for. Three months of lies and frustration for a streamline FHA refinance. $90,000 equity, credit scores in the 700s income over 100,000. Slam dunk loan for a professional ethical loan officer. Had trouble reaching a manager to make a complaint. Seems like loan officers cover for each other when you ask to speak to a manager.
The VA IRRL mortgage refinance from Allied First Bank took about 6 weeks, but that was with one holiday, so I think that is probably average. I was updated on the progress of the loan at least weekly via emails and if I had any questions or concerns, the staff would spend whatever time it took to clarify the issue to my satisfaction. I can definitely state that the staff I dealt with were very professional, patient and straight forward - all the way through. I would have to say that I was very pleased with the service and would gladly refer them to anyone.
Stay away from them! Have been in escrow on a home over 35 days with no solid close date yet. File was approved but Allied has not performed. Nothing but empty promises and no action. I have purchased homes before and the lack of service received is ridiculous. NO concern for your money or time here! Tammy Theiner, Cassandra Rosales and Lisa Kuda are liars! Once you begin to ask questions about what is taking so long, they start making excuses that make no sense. Will be filing a complaint with the CFPB. Run away!
Cameron B. Wiggins
Craig Dowling is the reason I am in my dream home in Coastal NC. His knowledge of, and willingness to work with the mortgage banking industry to assist folks like me changed the quality of life for my family. He even contacted me when rates dropped still lower, and helped me get into a more affordable monthly payment. If all mortgage lenders operated with the integrity and diligence of Craig Dowling, we might not have had the meltdown in 2008. Cameron Benjamin Wiggins HAMPSTEAD, NC
Craig is absolutely awesome at his job! In addition to helping my husband and I get through the mortgage process, Craig was always there to answer questions and guide us along the way. He also watched the market and let us know when we were able to get a better interest rate! I would highly recommend Craig and Allied First Bank as they definitely embody "old fashioned customer service" and go above & beyond what you would expect!
Craig Dowling and Ashley Roberts rock and there field of expertise, My refinance was flawless and speedy at that. Limited amount of work on my part. They did all the leg work and everything that was communicated to me was on point and correct, not to mention the great rate they got our family. Will definitely recommend Sun West , Craig Dowling and Ashley Roberts to my friends and family. Great Job !!!!
I have used Craig Dowling more than once over the past 10 years. I will never use anyone else. He has always been professional and more knowledgeable than any other loan officer I have come in contact with. Mortgage refinances and purchases are a stressful time, Craig makes it reasonable by removing most of the stress factors.
Craig Dowling and Ashley Roberts made my experience of refinancing my house very easy. I was so happy that I used them to do so. Exceptional professionalism. I will definitely use their service in the future. Plus, they will also be highly recommended to family and friends. GREAT JOB GUYS! KEEP UP THE GOOD WORK!
Craig Dowling and Ashley were just wonderful to work with. He called us almost daily to keep us informed and made the whole refinancing go so smoothly. We would definatly use him again. Just a really nice man, and Ashley helped to make it a great process too.We have recomended them to others and will continue to do so.
when things go smoothly for a company its easy to be maintain a good reputation. however, you can always tell the character of people and companies by the way they respond when there is a problem. i can tell you that when i presented them with my problem they responded immediately and rectified the problem.
Very professional assistance helping me obtain a refinance of my home loan. The complicated process was made easier and very straight forward by the guidance of Allied First. The mountain of paperwork was simplified and streamlined as much as possible. Always available to answer my questions.
Douglas McCrea and Ashley were amazing. Not only were they efficient but communicative. My loan had a few challenges and I was contacted whenever there was a change. Douglas was very kind and claustrophobic top work with my busy schedule. Would definitely use them again and refer.
Craig Dowling was the right person at the right time his knowledge of the program helped me to get a loan for my home . He is dependable,friendly,trustworthy,attentive,and reliable and thanks you are a God sent blessing.i look forward to continued relationship. Lafayette Claiborne
Craig Dowling was incredibly easy to work with The transaction went smoother than I could have ever imagined. From start to finish, even after the closing Craig was quick to respond, and was able to answer any question that came about. Great experience.
Having a difficult construction/permanent loan to file, Craig Dowling had helped my wife and I through the tedious process, with nothing but patience and professionalism. I am grateful that companies like Allied First, hire such wonderful people as Craig.
It was an absolute pleasure to work with Allied First Bank to obtain our mortgage. The process was straight forward, the staff was professional and very responsive. I would not hesitate to recommend Allied First Bank to my friends and family.
Douglas McCrea and Ashly were very clear and helpful when working with me. Douglas kept in touch with me the whole time and would advise me on what all I needed to do. I really had a very good experience working with them.
Craig Dowling is the best! He is professional, well informed and pleasant to work with. He made our refinance process fun. He always kept us informed and up-to-date with any deadlines. I would recommend him to anyone.
The worst Bank I have ever dealt with . The Loan Officer Cassandra Rosales would not return our calls regarding closing information. The most unprofessional organization period.
TOM is the MAN! After a very long year....Tom was able to allow us to have the dream home we are in. Thanks for sticking it through with us Tom. -Victoria and Kirk
Craig and Ashley have been amazing. They made the whole process easy and communicated very well. I would recommend them to anyone.
Extremely easy to work with, answered all of our questions quickly and closed our refi very easily. Would highly recommend
Great service and reassuring . Walked with us all the way though the process. The best service and trust worthy.
I had a great experience. Always kept in the loop and always got right back to me if I had questions
WAS VERY PLEASED WITH THE WAY EVERYTHING WAS HANDLED THE PROCESS WAS QUICK AND FRIENDLY.
Craig was fantastic! Would recommend him to everyone!