Category: | Insurance Agency |
Address: | 10920 Baymeadows Rd #7, Jacksonville, FL 32256 |
Phone: | +1 904-777-6888 |
Site: | michaelnickas.com |
Rating: | 4.5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Nancy Stark
Very disappointed with service and pricing. I made multiple calls to answer a single question regarding cost and coverage and never had the question answered. After having all manner of alternative coverages offered and never getting my original question answered I opted for another insurance company. The other company offered a far lower premium with the same coverage. I saved approximately 300.00. I have worked with the other company before and they have consistently shopped my insurance when the premiums began to creep up. Finally, when I cancelled the policy the young lady I spoke with was a bit on the rude side. I will not use this State Farm again nor would I recommend it to anyone else.
HA
Hailey Voss
I could not be happier with my switch to the Nickas office! After moving to Jacksonville from Illinois, long story short, I got a bad agent and was miserable with my coverage; over priced, questions not being answered, etc. After my switch to Michael Nickas, it was like a night and day change. Him and Brandi answered every single one of my questions and took the time to truly explain to me what I was getting in my insurance and how I could be impacted with each of my decisions. They welcomed me in with open arms and I am so thankful with my decision to switch. If you are considering switching to their office, I highly recommend you do so!
JO
Joseph Fitzpatrick
I came into contact with this State Farm office seeking information and came into contact with Kathleen Bouton. She was extremely helpful and friendly. She explained several different type of policies to enhance my current auto, home, business and life. It is unusual to have an opportunity to speak to someone who takes the time to explain each facet of the policies rather that have someone who is not as articulate and trying to shove unnecessary policies down your throat and then lose patience who you decline their overtures. Thanks for not losing that human touch
JO
Joshua C
I just moved to Jacksonville from Texas and I was searching for a good agent to transfer my insurance. I was bit skeptical about the online reviews but when I called them I can find that all those reviews are true. I was attended by Shayna Sow and she did a very excellent job. She explained everything clearly and within a couple of hours I was done and infact I got a very good quote too. I am happy that everything got sorted out so quickly and easily. Well done, Shayna. God bless.
BR
Bruce Watkins
Michael Nickas and his staff have always been very helpful. Even when I had a problem I spoke with the Office Manager Brandi Boatright and she got everything corrected for me ASAP. I would recommend Michael Nickas State Farm Insurance Agent to everyone. I have never had a better experience with Mr. Nickas and his entire staff.
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Marie Miller
I have been with Michael Nickas State Farm since 2011 and have been very happy. They have gone above and beyond to take care of any change or issues I have had over the years with grace and ease. Shayna has the sweetest customer service experience ever and even gives me a personal phone call on my Birthday every year!
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Trevor Howell
Thankful for an agency that has integrity and remains professional. Michaels office is extremely helpful and always goes the extra mile. From the moment I called I could hear the smile on my agents face, Kristan was very nice and made sure I was kept up to date through the entire process.
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Debbie Bounds
I have been with this office for 5 years and they are the best! They have handled all our insurance needs professionally! Brandi is very knowledgeable and alway quick to get back to us and provide excellent service! I highly recommend this office!
CO
Corwin Gaudry
Shayna was such a great help!!!! She helped my grandmother and I when another insurance company would not even give us the time of day. I would recommend this location to anyone who needs help and is looking for a reliable group of people.
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Betsy Johnston
Top notch and efficient! Always helpful and they give me first class service every step of the way! Highly recommend. A special shout out to Associate Shayna Sow! She spent so much time with me and answered every one of my questions.
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Sheron Richards
Went to the office today to get assistance with the drive safe and safe ... met this awesome young lady by the name of shayna who answered all my questions very helpful
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Danielle Buettgenbach
Michael Nickas Agency is wonderful to work with and their staff is extremely helpful. Definitely recommended for all your insurance needs.
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Ale SchVas
Michael Nickas and his team are Amazing. i am so proud to call this my agency. Hey have taken great care of me and my family.
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Brandi Boatright
Give this agency a call to experience great customer service! We are here the help you with ALL of your insurance needs!
CA
Casey Hoffman
always helpful staff. They genuinely care about their customers.
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Elizabeth Vavrock
Great customer service! His office has been amazing!
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nixonwasframed
Michael is a handsome devil.