Category: | Insurance Agency |
Address: | 13241 Bartram Park Blvd Ste 2609, Jacksonville, FL 32258 |
Phone: | +1 904-268-9900 |
Site: | kimlego.com |
Rating: | 3.9 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5PM 9AM–12PM Closed |
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Jennifer Linamen
Purchased a policy after being with a competitor for 20 years. For the first year my policy was fine. 2 years ago start getting regular (every 6 months calls) to come in and review my policy. This is an attempt to cross-sell upsell customers. Each time, my policy has increased $100 every six months. After this last round of increase/calls, I emailed the office and stated I was not renewing my policy. Called to follow up about changing was informed that no one notated my account. Additionally, I have always marked that I am a Do not Call Do not Solicit and all of my accounts settings were changed!
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A Private User
Man, I just love going in Kim’s office! They always hand out cool free stuff. Her staff is so friendly and they always go out of their way to help me. They were able to get my premiums down by finding other discounts I was eligible for. No company has ever taken the time to look into my accounts and find ways to cut costs and still keep the coverage I need for myself and my family, until I came here. I’ll never leave!
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William Ward
Got a good quote for my niece who is a new driver after shopping around. We gave all information and signed the policy. Not the preliminary....the complete contract. One week later they upped the premium by over $200 per month stating that it had to be adjusted based on the information that was already given. Nothing has changed. However we are on the road to fixing it with the help of the owner.
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A Private User
I found this State Farm Agency to be a pleasure to work with. They took care of my auto and homeowners insurance and their rates beat what I was previously paying by quite a bit! After I signed up with State Farm, I received a very nice letter from the agent, Kim Lego welcoming me to her agency. A great team of people who want to help.
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Ron Yartin
The fantastic service provided by the staff is spearheaded by the Legos themselves. Yes, they insure you and it is a business, but the personal touch and caring comes from the top and is evident in all they do.
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Jason Shaw
Extremely slow to receive my quote to setup coverage. Then quote changed twice. After a month found out coverage was setup wrong. Emails unanswered, no communication. Go with a different office.
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Linda Lossmann
How can State Farm lose with the professional, courteous and knowledgeable team at this agency!! Way to go!
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Clay Archer
I have been with State Farm for over 20 years. Kim and her team do a great job for me and my business.
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Beware Buyer
Maintains associations with businesspersons of shady nature. Would not trust based on this fact.
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Leah Williams
Thank you so much! Really appreciate and value your help and concerns towards our company!
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Drs. Gus Gari & Tariq Shiyab DDS
FIVE STAR EXPERIENCE!!