Category: | Mortgage Lender |
Address: | 6855 S Havana St #500, Centennial, CO 80112, USA |
Phone: | +1 720-524-8020 |
Site: | usmortgages.com |
Rating: | 4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Donna T
I was the co-borrower on a loan request from US Mortgages and I felt that the experience was completely unsatisfactory on many levels. For the sake of brevity, I will address only three issues here: the lengthy process, unprofessional rudeness to our real estate agent, and a request from the owner of US Mortgages for my husband and I to begin dismantling our IRAs, a request which ultimately proved to be unnecessary. The application process was so lengthy that deadlines on earnest money, the appraisal, and multiple closing dates with the sellers went by the wayside. The sellers patiently waited while the weeks went by, but when the owner of US Mortgages extended the “clear to close” (yet again) to the 31st of December, the sellers balked and would only accept an extension to the 23rd of December. Our real estate agent did the only thing she could do to keep the sellers onboard and extended the closing to the 23rd in the hope that US Mortgages might somehow come through for us. The owner of US Mortgages sent what I consider to be a very rude and unprofessional email to our real estate agent. Some of the words in the email were all in upper case letters which normally indicates someone is shouting and he threatened to quit working on our loan unless the agent got an agreement for the 31st! Needless to say, both the 23rd deadline and the 31st deadline came and went. Next we were told by the owner of US Mortgages that in order to satisfy HUD concerning the debt to income ratio and to get a “clear to close”, my husband and I would have to start making a specific, large monthly disbursement from our IRAs. We would need to set this up immediately and provide a letter from our mutual fund representative stating that we had done so. Despite the fact that this would have major capital gains tax consequences for us, we jumped through this new hoop as well. It was interesting that the US Mortgages owner stated the following in an email to the borrower “…as you and I both know they can change the amount of how much they take at any time we just need to show they have requested this and the (mutual fund name deleted) rep acknowledged it”. I felt very uncomfortable when I read it because it seemed to me like a shady suggestion on the owner’s part! Ultimately the loan was denied on January 2nd (which was yet another closing day) in part because HUD said we didn’t have a two-year history of making IRA disbursements. I personally think that the owner of a mortgage company who has a long history of working in lending would know that you have to have a two year history of disbursements! We ended up scrambling to undo the disbursements. Fortunately, on the same day that we were denied a loan by US Mortgages, the borrowers and my husband and I as co-borrowers started the loan process with a local credit union. Everyone at the credit union was cordial and professional. Our real estate agent stood by us. The sellers were patient yet again. We were provided with two loan options to choose from and neither involved IRA distributions. Within 3 weeks from start to finish we had our loan and closed on the house!
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Irene Vasquez
George Hager at US Mortgages has been extremely helpful and successful both times I have called on him for a refinance. I called a few other companies before reaching George and non could get the job done and they were very bad at even getting back to let me know. Right from the get-go George handled my requests and processed everything in a very professional manner. I have bought several properties over the years and used many mortgage companies simply because I wasn’t completely satisfied with previous mortgage companies. I have since refi’d two of my properties using US Mortgages and George being my broker. I will never change companies; he/they sold me on their service. You will not be disappointed in George @ US Mortgages. p.s. the processing team is great as well.
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Eric
The Mortgage process is a difficult process, to say the least. For the uninitiated, this can easily turn into a part time job, and without the right Mortgage broker, ultimately bound for failure. George Hager and the staff at US Mortgages have a very experienced staff that will help you through every step of the process. When a hurdle is presented, George will fight for you to overcome and defeat those items that could doom the loan. The process itself has quite a few ‘hurry up and wait” days and moments. Be patient and let George and US Mortgage work in the background for you. George is not just in your corner, he is a friend that will be honest and make sure you get the respect and help that you need to get your loan. Trust George and US Mortgage.
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Tricia Engelbert
After having a terrible experience with Evolve Bank, in which they completely dropped the ball on my loan, putting $12K in earnest money in the line, and causing our closing to be delayed SIX times, I called US Mortgages in a panic. George Hager answered the phone and literally became our knight in shining armor. He and his boss Dave (the guy you hear on the radio; HE IS REAL) worked incredibly hard to put our loan package together in record time in order to make our closing happen. George and Dave turned one of the worst and most stressful events in our lives into one of our most amazing and proud moments. Thank you for fighting so hard for us!!!
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mason delongpre
George and his team at U.S. Mortgages are the guys you want to work with! They made buying a house quick and painless. They tell you everything up front and tell you exactly what you need to hear. They get things done and get them done very quickly. Even after a slight snag in the process, George Hager went out of his way to make sure I closed on my house early and that everything went according to plan. I would use these guys again in a heartbeat and if you are reading this review, then that means you are now done searching for your lender. You just found them. Congratulations !
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john Grilldeming
My partner and I worked with George H. He was very helpful and tried to make our loan as simple and easy as possible. He also help us to find cheaper auto and home owners insurance in the process. We enjoyed working with George very much and would recommend him highly. We now have everything consolidated and pay 500.00 less in bills every month. He really went to bat for us through the whole process.
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Tony Grimaldi
Loved the process with them. Started a refi that I had to cancel through no fault of theirs, but they were extremely helpful throughout and and made it a quick and painless process. I will definitely us US Mortgages, and Wilson Todd specifically, next time i look to refi or purchase a new home. Would highly recommend. It was much better that any other company I had used previously.
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Victor Seaton
Highly, highly recommend George Hager. If you have ever gotten the run around from a mortgage company before then give George a call. From initial contact to funding under a month. Responds to your inquiries promptly and will be honest with you. Great experience and would recommend to my family and friends. Just an amazing refinance experience.
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Eric Moore
We had a great experience with US Mortgages. They were fair, honest and always communicated in a timely manner. When we ran into a few bumps they worked hard to overcome them. Honestly, I was hesitant to use a company that advertised so much through media outlets. I am glad I took the chance. We worked with Keri Keller and she was a champ!!!
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SAH Respiratory
My experience with US mortgages was terrible. They tried to get me into a high interest rate instead of helping me repair my credit over the 6 month time frame I worked with them. I would not recommend this lender. Especially a broker named David Shamansky. Dishonest and only out to make money.
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Cheryl Potman
I just refinanced with George Hager and the process went much better than I anticipated. George was professional, knowledgeable, and easy to work with. He answered all my questions and walked me through every step. I would highly recommend George and his team at US Mortgages.
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Marshall Hite
George Hager did a excellent job with our loan purchase. He was highly knowledgeable, transparent about the process, and was always working steps ahead to ensure our closing went smoothly. He is also a great guy to work with. My wife and I strongly recommend him.
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Mark Beeson
George Hager was awesome to work with. Great communication and follow up, highly recommend contacting him for your mortgage needs. By refinancing, we saved over $800 a month and locked into a great 15 year rate. Thanks!!
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Joni B
I worked with George H. on my refinance and the process was great! He and his team are great to work with and they really went the extra mile to meet my needs. I will definitely recommend them to my friends!
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Lucas Hood (student)
I saw the commercial on tv and it appeared to be guy fieri, which got my attention. That was much better than any other commercial. I would watch it again.
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Neil Stamm
Do yourself a favor. Go somewhere else and I have a 780 credit score. Notice they have 28 reviews???? 28? I think that speaks for itself.
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Jerome Seubert
Wilson Todd is the best. My refi was done quickly and was easy. Best experience I ever had doing a mortgage.
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Andrea Drew
Used them twice now for refinances. Both were quick and any issues were resolved quickly.
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Andy m
Honestly I just go there to look at David Schamansky