Category: | Auto Insurance Agency |
Address: | 665 N Lawrence Ave, Yuba City, CA 95991 |
Phone: | +1 530-214-0256 |
Site: | costulessdirect.com |
Rating: | 4.3 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–7PM 12–5PM |
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Victor Morales
had a dui 5-21-2005 so had to go with a ins broker like cost u less.Anyway been with them almost 11 years and i purchased a new 2015 vehicle called the yuba city branch gave all info and was told call us back we r busy so I did and the lady gave me to her manager who again took all info and said no problem we will take coverage off one vehicle and add new one.I said please fax proof to auto dealer at wich time he said no problem i will take care of it right away!Then i said again please fax to dealer and again gave fax number and new vehicle info as it sounded like he was blowing me off! Sounded like an inexperienced kid! So i took his word as a proffesional ins agent.Big Big mistake! So today (SUNDAY) I go to work as I work at the dealer I purchased the car from and NOTHING no proof of ins nothing,So I call and sacramento office answers same bull so I said if I get in a accident after I was told I am insured I am going to sue the crap out of cost u less! The lady at that time got seroius about getting it handled Today!So there are some cost u less employees willing to work hard for you not some kids worried that it is 30 min before closing on a sat night and say Screw it and go off to party or whatever.Ending this I say DO NOT DO NOT Use cost u less yuba city branch.Bunch of kids who dont give a crap if your life is on the line ins wise! COMPLETE JUNK AT TH YUBA CITY BRANCH!!!!!!
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Drew Wahl
I have never asked for a quote from this company or ever called them for that matter but they call me repeatedly, daily, to either hang up or offer me a quote on auto insurance. I have asked management several times now to have the company stop contacting me yet they still contact me daily. I get calls at all hours of the day and night form them and have been told by the agents that "We are just hitting our quota of outbound calls" making it sound more like a telemarketing firm rather than insurance sales. Their total lack of concern with this has been a great demonstration of their customer service skills.
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Wendy Ibarra
I needed help finding a policy that would fit my driving requirements as well as my budget. I went to Cost U Less Insurance in Yuba City and met with an agent by the name of Favian Raya. Favian was a huge help! He had great knowledge on all the insurance plans and had no problems explaining the coverage in detail. He knew exactly what I needed and I received a great rate. Favian was very professional and friendly, I would recommend everyone to go see him at Cost U Less Insurance in Yuba City for great insurance plans! Thank you very much for all your help Favian!!!
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Michelle Theemling
WENT TO COSTULESS INS IN YUBA CITY AND MET WITH AN AGENT BY THE NAME OF ALEX HERNANDEZ,IN ORDER FOR ME TO GET MY LICENSE BACK TO DRIVE I NEEDED AN SR22 ,ALEX WAS VERY HELPFUL AND KNOWLEDGABLE ON WHAT I NEEDED TO DO TO GET MY LICENSE BACK, I WAS IN AND OUT ,SERVICE WAS GREAT, I RECOMMEND ANYONE TO GO TO COSTULESS INS AND SEE ALEX.THANKS AGAIN FOR THE HELP WITH MY SR22 ALEX....
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laura fregoso
I came into the yuba city office, i needed to get a quote to insurer my cars i had a young lady help me her name is Karina she was very helpful professional , and very easy to talk to and get answers ,i will be insuring my cars with them and i will be recommending her and cost u less to my friends and family . THANK YOU FOR THE GREAT EXPERIENCE ...... LAURA
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Ashley Lewis
This was my first time stopping by this office and the experience was great! I was immediately greeted and help by a gentlemen named Favian. I received great customer service from him as he helped me get the best insurance rate for my new vehicle! I highly recommend you see Favian when looking for affordable car insurance.
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Nancy Taylor
When I went in I was feeling very bad about myself. State Farm just canceled my auto insurance. Alexander Hernandez was just so kind and wonderful to me. He helped me understand everything that was going on. He is extremely knowledgeable. I left with new insurance and felt much better about myself thanks to Alexander.
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Cassandra Serrano
Good service at cost-u-less in yuba city highly recommend seeing Favian Raya great personality my go to person to take care of my insurance I recommend all my friends and family! He takes the time to get you the best insurance coverage with the best price out there. Thank you Favian Raya for your amazing customer service.
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Andrew Wahl
Followup to my last review. They still keep calling. I have resorted to a Department of Insurance complaint against them for harassment. Oh and they "responded" to my last review with an automated message that failed to address the actual issues I brought up. If I could give zero stars I would.
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Estefania Magana
CAME INTO SEE ALEX HERNANDEZ AT YUBA CITY COSTULESS ON N.LAWRENCE AVE HE WAS VERY HELPFUL WITH GETTING ME THE COVERAGE I NEEDED AT A GREAT PRICE , I WOULD RECOMMEND MY FAMILY AND FRIENDS TO GO SEE ALEX,THANK YOU FOR YOUR ASSISTANCE!!!!!!!!!!
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Holly Wilkes-bills
Great customer service. Got me in and out quickly. Karina at the yuba city location on North Lawrence drive was very helpful and detailed about everything I was getting into/signing and helped knock down pricing. Definitely recommend them!
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M&C Davido
Alex Hernandez helped me get my insurance.. He was fast and had a lot of knowledge on insurance ,he got me a great rate... I would recommend anyone to go see him at the Yuba city costuless.Thanks again Alex!!!!!!!
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Amanda Dalton
just came in to see alex, and like always he has been so helpful and knowledgable when helping me with my inurance I highly recommend coming in to see him at the Yuba city costuless office.Thanks again Alex.......
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Marcos Pizano
I met with alex hernandez at Yuba city costuless ins,he was very helpful and quick with the process, I was in and out with a great rate .Thank you alex , I will recommend all my friends and family to you.
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Manny Alcaraz
I went to get get insurance for my first time and as a new driver, Alex and Favian really helped me out to get a good deal. I personally would recommend Alex or Favian as they were really cool with us!
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Mark&Danielle Qualls
Great Job. Thank you Alex Hernandez for the Help! Came in to see Alex, Saved me 30$+ on auto insurance, I would recommend coming by and seeing him at the Yuba city costuless.thanks again alex!!!!!
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Clint underwood
I had to purchase SR-22 auto insurance and Alex Hernandez answered all my questions and helped me out on a financial plan that fit my budget. Great customer service, highly recommended.
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jay b
spoke to alex hernandez over the phone he gave me a good rate and he was able to get me going over the phone while I was in line waiting at the dmv, fast service.thank u alex h.
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Daniel Leal
Came in to see alex hernandez a costuless insurance Yuba city ,he did a great job finding me the best rate,ill be recommending all my friends and family to you alex thanks again.
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Matthew Petruescu
Worst place ever. Do not sign any paper work before reading. Bunch of scammers and they rip you off. If you need a car go somewhere else. Paid 4k extra at this Shittty as place.
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Maria Arias
Went in looking to get insurance for my car. Got helped by a girl named Karina. Very professional and very sweet and did an amazing job on helping me out.
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jose deltoro
Alex was very helpful ,he found me the best rate that was very affordable ,thanks Alex for all your help, I will send all my friends and family to you....
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jr miranda
Thank you alex hernandez for your great service ,even though it was late and almost closing time you made sure I got insurance and a great rate .
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isael duarte
alex helped me out with my new policy , he was very helpful and got me exactly what I wanted. I was very pleased with my new policy amount.
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Ramon Solano
I would really recommend for anyone to go to Karina Zamora, she is really nice and also helped me find the perfect coverage for my car.
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jak o
IF U WANT A GREAT RATE GO TO COSTULESS INS YUBACITY ASK FOR ALEX HERNANDEZ,I NEEDED SR22 AND HE WAS ABLE TO GET ME IN AND OUT .
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Ricardo Magana
alex hernandez helped me with my insurance,he got me a great rate,I would recommend anyone I know to go see him,thank you ..