Category: | Insurance Agency |
Address: | 472 Century Park Dr #200, Yuba City, CA 95991 |
Phone: | +1 530-923-4363 |
Site: | agents.farmers.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Christian Landau
At the time I contacted Tim, I noticed he had three excellent reviews on this web site. He has since received many more. I used to market life, disability and health insurance for many years.They were not aware of this fact. I transferred to him as the service that I got from him and Faith, his assistant, was first class. From the moment I walked into their uncluttered up to date offices, I felt at home. The atmosphere was professional with an old fashioned air that symbolized quality and integrity. Tim has a unhurried air and explains all details carefully. He volunteered to look at my existing home owners policy that I was transferring to a renters policy. He took photos of my furniture in storage so that I would not have to reduce my household contents cover as I was moving into a smaller home. My existing agents did not want to bother. I feel that should I ever have a claim, he would be there to assist in the claims process. With other brokers, it has always been, "Call the 1800 number. Have a nice day." As a result he not only got my renters policy, but also my auto policy insurance. I will recommend him as long as he continues to deliver excellent service. I wish Tim and Faith every success in expanding their business. I know they will do very well. It is the quality of the company you keep that makes a difference in your life. They make you feel special. Chris Landau. Yuba City, CA
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A Private User
Tim, I just wanted to thank you and your staff at Farmers for inviting us to the customer appreciation open house. Congratulations to you and your staff on the move to the new office! The office was so nicely designed, more spacious and is more conveniently located for your clients (even though it is just one building away from your old building). I enjoyed meeting all your friendly and professional staff! I really appreciate the time you have spent reviewing my insurance policies and looking out for the best interest in me. It is so refreshing to do business with such an honest individual I can trust! Again, I want to thank everyone over at Wheeler Insurance for the great job they did at the open house! Have a blessed day! Gail Smith Yuba City Ca
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A Private User
I switched from my prior insurance company to Tim Wheeler at Farmer’s mainly because of Tim Wheeler himself. I understand Farmer’s has a long history of solid performance, but the person I have to see day-to-day is the key for me. I have faith that Tim is a great advocate for his clients and the options he selected for my account reflected a real understanding of my needs and situation. Tim is a knowledgeable caring representative backed by a very good company. I have no hesitation recommending him for his service. -- Robert Thomas
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Chris Starkey
Although Christine took my info over the phone, Tim was in the office when I started my policy. I believe he was also staying a little late to get this done. I appreciate the time taken to make sure I understood all of my options and make sure the policies I chose were right for me. I will be bringing family members to the Farmers family for sure. Tim saved me over $1,000 a year from my previous company!!
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Pankaj And Kanchan Sharma
Tim and Faith at Farmers have provided us with an exceptional level of customer service and continue to do so. We recently moved back to California from Texas and they made the transition seem seamless. We feel we made the right choice by having Farmers take care of our insurance needs. We can rest easy knowing Farmers Insurance is there for us when we need them. Thank You, The Sharma Family.
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A Private User
Faith was extremely helpful! As a first time home buyer I was completely clueless during most of the home insurance process. She answered all my questions timely and professionally. She is a great asset to your company, and you would be hard pressed to find anyone with her level of commitment and customer service skills. Highly recommended! Will share my experiences with others.
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A Private User
I have only worked with Faith Peasley and she has given excellent service. I have a small family farm with unique insurance needs and she listened carefully to what those needs were and then found the exact coverage I needed, also the one time I needed someone added to my coverage she had it done in a matter of hours. Thanks from Robertson Family Farms
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A Private User
I have only had the policy for a few weeks, but Tim made it easy to choose Farmers. They were the lowest rates by far! Even though I was looking for a quote at first, he still treated me with care. I came back and started my policy immediately. I am pleased with the amount of service that I have been given at Wheeler insurance.
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A Private User
We have used Wheeler Insurance for the past few years for all our insurance needs and are always impressed with the level of customer service we get. As Real Estate agents and Investors, we often need an immediate response and we always get just that. We recommend Wheeler Insurance to all of our clients, friends, and family
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A Private User
Faith contacted me within one hour of my online quote request. She had all the info ready and even found ways to save us money. She has always answered every call and has the answer I need, not having to check with someone else for answers. I love that she always says; "whatever is easier for you." :)
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A Private User
My, now ex-wife talked me into switching to Farmers Insurance. After dealing with Farmers when my home was robbed, I am glad I did. Tim and Melissa, the adjuster assigned to my claim, were on top of it. I have only heard stories of how hard insurance companies are to deal with. Not Farmers. Thank you.
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A Private User
Tim took the time to explain my coverages to me and the various options. He never seemed annoyed when I felt I was being a nuisance because I always had a question. He happily answered all my questions. He always had time for me. Thank you so much for the excellent customer service!!!
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Michelle Aldamen
Tim was very helpful from the first phone call all the way through signing the policy. He was easy to communicate with via phone and email. He always promptly gave us our answers. Thank you Tim for making the switch from Allstate so easy and saving us money in the process!!!
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A Private User
Before switching to Tim for insurance I felt like just a number to my old insurance co. Tim will take the time to answer your questions and call you back quickly. With Tim he not only saves us money but looks out for us on ways to help us in the future. Great job Tim.
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A Private User
I came to Tim needing insurance for a house purchase and he provided me with excellent customer service, including follow up calls and emails. We will be switching our auto insurance to Farmers at the end of the month as a result. Thanks very much!
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Wendy Arechiga
I was referred to Tim by my bother Cesar. I am new to getting insurance but Tim helped me to better understanding what i was signing up for. I really appreciate his patience and how well he helped me in getting my car and home insurance.
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Michelle Eble
Phil contacted me, letting me know that there were some offers that he maybe able to give me a better deal on auto insurance. He spent the time to call me back and go over every option possible. Thank you so much!
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Irmgard
I already had coverage with Farmers and wanted my files transferred to Yuba City. Tim was very pleasant and helpful. He also helped me to lower my premiums!
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Olga Tostado
Phil Lee was very informative and attentive. He went way above and beyond to help me get the coverage that was best for me. He saved me some money too! :)
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A Private User
I have really appreciated Tim as my insurance provider. He has been there every time I have had questions or needed advice. He is wonderful.
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A Private User
Thank you so much Faith for your amazing customer service. I love having a local agent who is available to answer all my questions.
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Georgia Peach
Phil answered all of my questions and returned my calls very promptly. He made changing insurance companies a breeze! Thank you!
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Gary hawk
Tim was very helpful answering all my questions and getting my coverage up and going. Even made himself available after hours.
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A Private User
So glad I switched...thanks Tim for always being willing to help and answer questions!
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Daniel Groves
Faith went above and beyond to make me feel like she was taking care of me!
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Jeff Culp
Tim did a very good job with all aspects of the insurance we have.
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Lilly Carter
Phil help me out soo much. I greatly appreciate it.
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A Private User
You do a great job for us, thanks to all of you
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Toni Fritz
Phil was awesome. Great service!
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A Private User
Awesome experience