Category: | HVAC Contractor |
Address: | Kansas City, MO |
Phone: | +1 816-920-5955 |
Site: | r-mech.com |
Rating: | 4.7 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
MI
Michael Arbach
R-Mech was not very usefully for me. I called them to check my AC which was running but not cooling enough. The fan on the outside unit did not run sometime. They sent technician who concluded that my system is undersized and I need new system. He charged me $49 for that. I called them to let them know I am not happy with their advise. So they sent another technician the next day. who concluded that my system is sized correctly, but I need something like "energy leak study". I called another company, and the technician checked my Capacitor and found that it is bad. he replaced it, and that is fixed my problem. This was very common problem that R-Mech failed to check it. They wasted my time in 2 days where I had to take time off work to meet them. I have told both R-Mech technician that I think the fan is bad and need to be replaced. although that turns out to be wrong, it was strong indicator of the actual problem.
SC
Scott C
We purchased a deal on Dimby last year to clean and check our furnace and we assumed they did a good job. When summer came we had another company come out when our A/C did not work. I watched the service tech as he opened my furnace and we both noticed a wire that was sticking out. Because it was bent and pointing outward we knew it was purposefully taken off and not replaced. This action left my outside A/C units power off. I believe it was an action to get another service call for Spring. I called R-mech and spoke with two different managers and I also left two voicemails and two emails to the owner. The first manager (who is no longer there) was going to get us a refund but the new manager nor the owner have never returned my email or phone call. I would not recommend using R-mech for your furnace clean and check.
RA
Ray West
My air conditioning stopped working late Friday night and I made the call to R-Mech around 3:00AM. The call was answered by R-Mech, not a answering service or voice message, and I was told a service technician would be dispatched at 7:30AM. I received a call from technician at 7:40AM telling me he was on way and would arrive shortly. Once arrived he quickly diagnosed the problem and checked my newly functioning A/C unit that it was working properly. It was not, he said that it was low on refrigerant. I gave the go ahead to recharge and now my air conditioner is working much better than it was beforeit broke down. One special note about the service I received, the technician took extra time to make sure the A/C unit was charged properly.
PA
Pam Franke
We noticed our home air-conditioner was not functioning late last Sunday evening. One call to R-Mech early Monday morning and we had a technical serviceman assigned for 1:00 p.m. the same day. Not only did Jake work within the time frame given, he even arrived early. He was very personable and went right to work to determine our problem. Jake was very thorough and found the issue, a disfunctional transformer, and even had one on his truck. It was a relief to have this system repaired since Pam has asthma and can not tolerate the heat. In under one hour, Jake brought our home air-conditioning system back in service. We really appreciate the thorough, quick service from Jake and R-Mech. Great service all the way around.
MI
Mike Pent
We had R-Mech install a water heater we purchased at Home Depot. The company was able to give an estimate over the phone and schedule installation within 3 hours of ordering the appliance. Westin, the installer, was very courteous, knowledgeable, friendly, and very professional. He assessed the work to be done and was able to draw up a contract with a full quote within 30 minutes of arrival. His workmanship was top notch. He kept the area spotless upon leaving. He showed me various things I needed to know in order to keep the unit running optimally. Overall, I think R-Mech is a very competent company that does quality work.
KE
Kenneth Cypret
Called R-mech due to our sewer line backing up. Andrew and Jesse came out. They were able to snake my line. Afterwards they ran a camera and discovered that my line was offset. Andrew showed me the video and I could see where the problem was. Instead of immediately pressuring me into an expensive fix, Andrew was honest and told me I could live with the problem short-term, but eventually the line would need to be repaired. He gave me several tips to help with the problem and went over several options to fix the problem. I was very impressed with the professionalism and service. I would highly recommend R-Mech to anyone.
CL
Clark Fuentes
Jason Prayson ( Comport Advisor/ HVAC manager ) is very articulate and knowledgeable in giving information that if i change the HVAC unit in our house . we need also to install a return / Airplow to gain 550 Cfm . i am very impress with the quality of service/ work . Marvin And Jonathan take pride of thier Job installing my new Lennox Hvac unit , my family really feel the difference the comport of our new system . Marvin did an excellent housekeeping he is very well organize on all his tools . Both Marvin & Jonathan are very Professional Technician . Thank you all so much . i highly recommend this company
AN
Angie Z
The technician Westin B. came to evaluate my home for a water heater and I wanted information about tankless heaters. He was very knowledgeable and took time explaining everything to me, well, to the best of my comprehension. I felt completely comfortable with the information that I was given and the quote given to me for the installation of a tankless water heater. The company made an appointment for me that fit my needs, so I will post/update soon, after my water heater gets installed.
PA
Patricia Osborne
I called this company late in the afternoon and they scheduled a tech to come out the next day. The tech Chris M. came out when schedule and worked on my air conditioner until they figured out the problem. They explained every thing they were doing and had to special order the fan blades. They came out first thing next morning and completed the work. all techs I came in contact with were very polite and professional. I will definitely do business with them in the future.
SE
sequoia Johnson
Chris Marshment has been to my new home twice within one year, each time he was very professional and knowledgable of my AC unit as well as my furnace. I am a single female homeowner so I value knowledge and understanding of this particular area and Chris has shown to teach me how the unit functions and explain things in detail. I plan on becoming a S.A.F.E. member with R-Mech and that decision will be solely on Chris as a technician and an individual. Thanks again Chris!
AN
Andrew Williamson
Spent the better part of the day yesterday with Chris while he was servicing three AC units for me. I could not be more pleased with his service and professionalism. He did a very thorough job, took his time and even went above and beyond to help fix an issue with a drain pipe, which he did not have to do but certainly proved to me that he is empowered by his company to make customer service a priority. I am very satisfied, thanks Chris.
ST
Steve Janssen
Andrew was awesome! Very professional and personable. You never know what a service technician will be like and often times it can be unfavorable. Not the case with Andrew. He was clean, friendly and obviously took great pride in his work. He made sure I was completely satisfied and he definitely left me very happy with his work and the experience. I highly recommend Andrew and R-Mech for your needs without hesitation.
IN
Ingrid Frey
Robbie was very professional from start to finish. He greeted me by presenting his business card, explained everything he was going to do based on the service requested, as well as safety requirements, and confirmed everything that was completed when he finished. He kept the area clean as he worked and ensured the area was left clean when he finished. I would definitely recommend R-Mech to my family and friends.
RI
Richard Torkelson
Excellent work. Chris M called to confirm he was on his way and arrived in the prearranged time slot. Quickly identified the problem, showed me the defective part, had the part on hand and replaced it leaving the unit functioning normally. The area was cleaned up afterwards. Outstanding job and terrific guy. He certainly made me a loyal customer and I would highly recommend.
BI
Bill Gentry
Jacob Wright is a true professional Diagnosed the issue I had with my furnace. Checked beyond my issue and found another problem that I was not aware of. He did not have the part he needed but picked one up and was back in short order. Fixed the issue, furnace is running smooth and doing its job now. I would recommend this company and certainly speak highly of Jacob.
MO
Monica Komar
I have been using R-Mech for about 5 years, primarily for HVAC services. They are consistently on time, provide courteous technicians, answer questions and do good work. My most recent technician was Jacob W. He was friendly, worked quickly and was very patient with my curious and yippy small dog.
RA
Ranee Hutchins
Andrew was great to work with. He went out of his way to take care of some issues that I was not sure how I was going to be able to solve so that I could get the new water heater. He was kind and thoughtful as he walked me through what I needed to know. Much appreciated.
SH
Shayla Moffitt
Kyle Coker did an amazing job installing a tankless water heater for us. He is very knowledgeable and very through. He made sure our family had hot water as soon as possible. He went above and beyond to help us out! I would recommend this company and Kyle to everyone!
GE
Geremiah Gilliland
Had Jason out to provide a quote to replace our heating and air unit. He was very knowledgeable and professional. I did not end up using this company because they were about $1000 higher than another company I was consodering. Overall I was completely happy with Jason
KI
Kim Howard
JOSH DID AN OUTSTANDING JOB OF INSTALLING OUR NEW FURNACE AND AIR CONDITIONER. THE FURNACE WAS A NEW STYLE AND ALTHOUGH IT WAS DIFFICULT TO PROGRAM, JOSH FIGURED IT OUT AND WAS VERY PLEASANT EVEN THOUGH HE HAD TO STAY UNTIL WELL AFTER NORMAL WORK HOURS.
AN
Andy Staver
We have used R-Mech now in two different houses for HVAC work. Their service is great. We appreciate the notifications from their technicians when they will arrive. Their work has been excellent. We will definitely use again and recommend to others.
JO
John Powers
I needed a new AC and Furnace and quickly and they cam out in less than a week in just a day i had all new units and my house was finally cooling down. They were great to work with and best attitudes and answered any questions i had. Amazing team.
BA
Barton Westberg
Kyle C. at R-Mech did an excellent job of trouble shooting and fixing a problem with the water supply pressure valve. He explained the issue and solution, was professional efficient in performing the repair. Thanks Kyle and R-Mech!
BE
Betty Sinn
Jacob W. was the plumber that came to my house to check my furnace on 10/13/17. He was very professional and was extremely helpful in answering questions about my furnace. I would highly recommend his services and R-Mech to others.
WI
William Munoz
Fast work and great service. Had Chris Marshment come out to fix our HVAC and he was polite, professional and more than willing to teach/explain what was going on. Definitely will recommend to friends and family.
WI
William McCarthy
Westin was awesome!. He showed up early, completed the install of the new water tank, explained in detail how it worked, and explained how to perform the annual maintenance to keep it functioning correctly.
JA
Jane Belden
Jacob Wright did a great job of inspecting and servicing the heating system in my home. He arrived on time after having called first to make sure I was home. I will not hesitate to hire him again.
TA
Tammy Fleming
The technician that came out was very kind, soft spoken and respectful. He knew what he was doing and told us ways to make sure that the furnace would last for a few more years. Highly recommended!
PH
Phil Schroeder
Robbie did a great job explaining how everything worked and how much things would cost to fix. He answered our question in words we could understand. We will use R- Mech for all our plumbing repairs.
MI
Mindi Nelson
R Mech was able to get to my house that day and replace our whole water tank the next day. Everyone I had contact with in the office and both men they send to the house were absolutely wonderful!!
MI
Mike Kelly
Kyle provided me with excellent service during the furnace tune-up. I have used R-Mech several times in the past and I have always been very pleased with their work. Highly recommended!
LA
LAURENE SEALES
Still waiting for the promisesd quotes on the two issues he found with my furnace. I turned the furnace on for the first time, today. I think it sounds worse than it did last season.