AAA Vacaville

Category:	Auto Insurance Agency
Address:	1633 E Monte Vista Ave, Vacaville, CA 95688
Phone:	+1 707-451-7150
Site:	calstate.aaa.com
Rating:	3.6
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed

Location

Photos 22

Reviews 9

Jasmin Dierking

Went to the new location to register my new vehicle. I was told that there were 13 people in line waiting for DMV services and the person next in line in front of me had already been waiting 25 minutes with 12 people still left in front of them!!!! I was told it might be "a couple hours wait, but there is coffee...." If I wanted to wait a couple hours I would go to the actual DMV for free! This new office is the worst. Day 2 at this location: i arrived befire opening. Only one agent wotking in DMV even though there were 7 DMV customers waiting outside the door. I brought in all mi paperwork for title transfer completely and accurately filled out. Agent did not like that my last name was written in darker than my first name on the back of the pink skip. I was given a form to fill out to "fix" the problem. She said I only had to fill out my name but then proceeded to mark 8 lines I had to fill out. I did so. She handed it back with more lines checked that "you missed". This includes make, model and VIN number TWICE! All that info was on the pink skip and I told her so. She held up the pink skip and said "do you want me to send it in like this?!?!?!?" "You made a mistake writing your own last name". These people are so rude and slow. I will drive to another city in the future to use AAA services. SO NOT THE PRICE I PAY FOR MEMBERSHIP.

Ramil Ramirez

This is a new location, AAA Vacaville. What a fantastic experience, instead of waiting in a line. They had a check-in - lounge chairs to sit in, a place to charge your mobile phone and free Wi-Fi while you wait. Most importantly the staff made it such a wonderful experience. Thumbs up AAA Vacaville. !!!!

Linda Cimolino

My first experience at the new location in Vacaville was not good. The customer service was horrible, staff was not only unfriendly but the lady I finally spoke to after waiting 45 minutes was extremely rude, very disappointing from the old location. Next time I will go to DMV!!

Tammy Murdock

I liked the old location.its pretty inconvient how much farther it is to the new location.i also never had to wait to pay my bill like the new system .if i wanna pay i hafta take a #bla bla whos got time for all that?

Regina Perez

hate that the company moved away from next door to my work, (convenient), however.. I Love the new location, the service n wait time is so much better.. great atmosphere.. THANKS n CONGRATULATIONS!!

warren finney

Always crowded but service seems to move along quickly.

Jefferson Rhoden

Great service, my agent is really nice

Pat Pena

Fast service and great customer service

Eui Cho

fast and reliable roadside service