Category: | HVAC Contractor |
Address: | Sacramento, CA |
Phone: | +1 916-609-2667 |
Site: | clarke-rush.com |
Rating: | 4.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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A Private User
Do not use Clarke and Rush, they will rip you off. Let me repeat, DO NOT USE CLARK AND RUSH, THEY WILL RIP YOU OFF. Our air conditoner went out on Saturday. They dispatched a service technician for a service charge of $175. Not a problem, they told us about the price of the emergency visit and I agreed. The RIP OFF happened when the technician found the problem and charged us $296 for a $30 capacitor. It took him three minutes to install the part. So we ended up paying $471 for a technician to install a $30 part. He was on our property less than 10 minutes. When I called to complain, they said their capacitor price was taken out of a book and they defended their 1000% mark up. DO NOT USE CLARK AND RUSH. THEY WILL RIP YOU OFF. Use another contractor that does not abuse its customers as a matter of company policy.
KR
Kristie Aguilar
I had an amazing experience with this company! My heating and AC system went out, and I was so stressed out. Mark Thyne came out within a couple hours of me calling, and had me up and running with a brand new system within 48 hours. The installers were all very pleasant and hard workers. They explained everything to me from start to finish. Mark, came by during the day of install to check on us, and called the next day to make sure everything was working good, and to answer any questions I may have. Excellent customer service from start to finish! Thank you so much for everything, Mark and his team!
JA
James Mah
Justin, Luke and Erik were great! They installed a new system while I was catching up on sleep after a late night of unpacking. They were really respectful to not interrupt me without good cause and made the entire experience painless. They even realized that one of the procedures they were contracted to do was unecessaay and worked with me to skip it and save money off the original quoted price. Then at the end they went out of their way to go over the paperwork and made the SMUD rebate eeasy. I would absolutely recommend them to anyone.
DA
David Sanders
Ray with Clarke & Rush quickly found the problem with my air condition (blown capacitor). He didn’t try and tell me I needed a whole new system like seen on those NBC Dateline shows. He told me how to clean my system and about preventive maintenance to help keep my 25 year old system going. He provided information for a replacement system should it become necessary in the future; a more efficient system and competitive pricing. But in no way did he tell me I need it now. I appreciated his honesty.
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alvarez home
Rusty and his crew installed our new heat and air systems in about 4 hours! they were amazing, neat, timely, clean, professional and considerate of our time and space. LOVE Clarke & Rush and will highly recommend. Two days after this install, Brian Seiler and Aaron installed our insulation. They also were neat, professional, timely and courteous. Both installers cleaned up after themselves and answered our questions. Love Clarke and Rush!!!! Deanna-west sacramento
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Eugene King
Serviceman arrived on time. He assessed the situation and quickly went to work, identified the problem and corrected it. He also identified additional issues (clean out to the main line not in code and need and advantages of two way clean out for line leading to house). He accurately directed us to City of Sacramento to correct the clean out to the main line problem, saving us thousands for dollars. We recommend Clark and Rush highly and without any reservation.
KI
Kim Oliver
Clarke & Rush put a new heating and air conditioning system in our home. From the time that we called to set up the free estimate to the time that we had it installed, they were nothing but professional. They explained everything in great detail, showed up on time, cleaned up, and followed up. We also have used their repair service for a home that we rented and they were great there too. Thank you!
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Vicki Jones
Excellent company with professional and experienced technicians. My technician, Zack H. always answers my questions with explanations in easy to understand language and he is very patient! I highly recommend this company to everyone. CLARKE & RUSH installed my heating & a/c unit 10 years ago and I have been pleased with its efficiency.
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Marisol Richmond
Isaac was very professional and helpful with a repair to my hot water heater. He saved me over $1,000 with his expertise. My only complaint was the appointment time. Surely, a problem with scheduling. I expected the time to be as I was told and he came an hour later which made me late for a meeting as well.
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Howard Burgett
a-1 service and a-1 people. they treat your home as if it is their own by donning protective covers over their street shoes upon entering. they are professional and courteous, and offer exceptional pricing for products and service. I I cannot say enough good things about this company.
S.
S.E. johnson
The technician,Zack was personable, prompt, efficient and explained in detail what needed to be done to get my furnace working and also what was wearing out and would need to be fixed, if not today than in the near future to ward off future failures. My unit is about 16 yrs old.
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Jason Wu
John is extremely knowledgeable and efficient. He was able to diagnose and fix a problem that another company spent several hours on trying to diagnose. His expertise saved us from purchasing a completely new furnace and wasting thousands of dollars. Thank you John!
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Donna Barricklow
Clarke & Rush has awesome employees!!! From calling in to make an appointment to the technician finishing the job. I can truly say I am getting the BEST service. Always friendly, courteous and accommodative. Thanks Brandon M and Serena C. Donna Barricklow
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John Comisky
Mark T was extremely personable and made the painful thought of replacing our furnace & A/C unit almost enjoyable. Very easy to deal with, explained all our options, and left me with the knowledge that we had made the right decision with Clarke & Rush.
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Patricia Boyd
We are very happy with the service we received from Clarke and Rush. The staff from the lady who answers the phone, to the gentleman who came to the house were professional and polite . I would recommend Clarke and Rush to anyone who needs a new A/C.
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Robert Falco
Jon is one of the most knowledgable heating and air conditioning men I have met. He did a wonderful job, and never tried to "sell" me anything. I have an old heating system. His attitude and presence was very professional. Highest recommendation...
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Donald Feliz
Jenifer alerted me by phone that tech., Sergio, was en route. He arrived promptly as scheduled, and was very thorough and professional. He cleaned leaves out of the AC condenser and answered all my questions about programming the thermostat.
HA
Harriet Lamanna
Clarke &Rush has done an excellent job of maintaining my heat pump system. Their technicians , Zach most recently, are always on time and work efficiently and with courtesy. I appreciate the annual reminders when it is time for maintenance.
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Larry Portigal
Mark did an excellent job explaining his assessment of our HVAC needs. He made every effort to answer my questions and ultimately provided a very competitive bid to replace our entire system. Clearly a very knowledgeable expert.
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Kay Haralson
Service from Scott is exceptional!! Always does the job correctly, is polite and personable. The day after his most recent visit my granddaughter wanted to know where our best friend went and would he come back.
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Gene Yep
Everything was great, from the time the appointment was scheduled. The technician arrived timely and check out the heating unit and gave it the once over. Said the unit was in great condition.
JU
Judith Jennings
After some delays on my part, Brian showed up when I was finally able to make my order, understood what I needed, and the equipment was installed quickly and efficiently. A great team!
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HAZEL McPHERSON
I’m ALWAYS happy with Clarke & Rush, and their latest visit was no exception. Ray M. did an excellent job. I have three properties with C&R and they never disappoint.
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Jeff Braden
Clarke & Rush always does great work. They keep my HVAC system running and go out of their way to make sure I get benefits that other companies might ignore.
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Patricia Brown
Keith provided outstanding service. He ensured that I understood what he was doing and provided information on what I could do to operate more efficient.
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Leland Peterson
Jon was very courteous and explained in good detail what needed to be done, using words I did not always understand. It seems that he was very thorough.
JU
Judy Wallom
Contacted your office..Jennifer was great on both calls. Keith was VERY nice and answered all my many questions. Thank you
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Marianne Gennis
They did a great job - tech explained everything clearly. No hard sell sales pitch, which was appreciated.
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Dave Sanderson
Consultant was on time, very knowledgeable, polite and answered all of my questions - Thank You, Dave S
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Mike T
As always, very thorough and courteous service. Arrived on time and performed work in a timely manner.
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Connie Jones
I was very impressed with the service. From first call to the end. Same day service! Wow
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Karen Timmerman
Ray musolf from Clarke and Rush was amazing when he came out. I highly recommend them.
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Armando Perez
Excellent service and professional attitude from Scott Wood. Could not be more pleased.
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leoluca zabbia
Would like to have Zack respond to my future service calls/periodic service calls. Tks
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Joseph Eckard
I have never had such a terrible experience and wish I never called these thieves.
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Mark Lawler
Excellent meeting with Brian. Straight talk and certain action. Great team member.
KA
Karine Lyon
Nice polite workman who did the work quickly to get my unit working. Karine Lyon
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Susan Hanson
Very polite and knowledgeable. Got the job done in a reasonable amount of time.
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Sean Davis
They are always on top of there game . I will not be going anywhere else .
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Al Frye
Keith very helpful, on time and polite. Would definitely recommend him.
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Jeff Meyer
I went great, seem to be very knowledgeable and were quick to come out
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Mary Johnson
Everyone was very friendly & professional & I would have them again.
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Mike W
Aaron is extremely knowledgeable and a pleasant man to work with
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Gary Laffoon
On time and did a great service job without trying to upsell.
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Perry Spiropoulos
Very professional and knowledgable. Did a high quality job.
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Wey Wong
Very professional and informative! Did an excellent job!
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CLAIRE BALTAXE
VERY GOOD TECHNICIAN , FRIENDLY AND KNEW HIS BUSINESS.
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Mary Pullen
Fantastic customer service. Very friendly personnel
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A Private User
I like that they are Licensed Green Plumbers!
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Donald Yip
Honest team that provided plumbing quote
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sunil perera
Prompt & courteous service.
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sandra savage
The technician was wonderful
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roger smith
Very professional & complete
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Ben Dyer
Good