Category: | Insurance Agency |
Address: | 2936 4th St, Ceres, CA 95307, USA |
Phone: | +1 209-537-8748 |
Site: | agents.farmers.com |
Rating: | 5 |
Working: | 8:30AM–5:30PM 8:30AM–4:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
MA
Maria Salas
Very good service. Honest people and good values. Excellent explanation of how an insurance agency works and how to be well and better protected. No insurance agent had explained to me how my policy was established. .Excellent service. Wide mind recommended if you want to know if you are protected.
KA
Katie Wade
Natalie is the best agent! She takes the time to explain reasons behind different policies, includes examples of situations and what would happen financially should you choose one over the other. We learned so much while we were there to buy auto and homeowners insurance. She not only found us a much better policy but also one that was cheaper than what we were currently paying. She is very friendly, easy to talk to, and accommodating. Her adorable assistant Courage is fun to be around as well! 5 stars all around!
K
K Martinez
Natalie & Luis are one of the best insurance agents around, they really work with you & try to get you the best coverage you need. i recently was involved in an accident (first accident) & luis really helped me throught every step of the way. he kept me updated & answered any question i had. thank you also to natalie who helped me made sure i was covered & great advice. She made sure i understood everything she was explaning to me. i am really happy knowing i am in good hands Thank you (:
SC
Scott Cortez
Known Natalie for many years. I have referred friends and family to her. And all of them including myself are very appreciative of her. She goes above and beyond with all her customers. Sure you can get a cheaper insurance with a company who has a cartoon as their logo :) , but like an old saying goes, "pay me now, or pay me later." Natalie will explain many scenarios about the different types of protection. I know I am protected with the best insurance around because of her due diligence.
JU
Juan Silva
Natalie, Berenice, and Alena are amazing farmers agents who have provided me with great customer service and continue to do so. They are very helpful in regards to answering your questions thoroughly without missing an important detail. The whole staff is very detail oriented and friendly. I definitely recommend anyone to switch over to farmers insurance because they are amazing people who will get you out doubts and respond to your concerns as soon as possible.
AL
Alyssa Nelson
Fast, quick and responsive. My wife was in a 5 car accident, and Natalie was right there every step of the way to take us through the steps. Our car was a total loss, and Natalie immediately lined up rental car, started working with at fault parties to expedite our claim. You never think about the benefits of a great insurance agent after you pay the premium, but I can tell you that Natalie Mercado is top notch. Thanks for getting us taken car of Natalie.
AL
Alena G
Natalie and her entire staff are extremely helpful, knowledgeable and informative. Any and all questions you have regarding insurance will be explained in an easy to understand manner. I have never understood coverage with another company, but with Natalie through farmers, I understood every coverage my policy offered, and they were able to tailor a policy to meet my specific needs. Highly recommended!
MA
Maritza Mendez
Natalie attended me. Okay, and I mean what other agencies do not digero me asu I decided me for them and me very happy boy but the welcome and service is spectacular.
MA
Mario Mora
Excellent customer service. Natalie Mercado explained everything with great details helping me and my father understand everything about the insurance policy. She also answer every question and every concern we had. If I had to rate her from 1 to 10 she got a 10 fursure. I will recommend friends and family coming with Natalie for insurance policies.
RO
roshanna dickson
I had a great experience with Farmers, the agent Natalie Mercado explained everything well enough for me to understand and answered all my questions. I have had policies in the past with other companies but I feel like she was honest and sincere and cared about me. I highly recommend her office to anyone searching for good honest service.
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ruby morayla
Best place to get insured. Natalie mercado was really amazing. Greeted me and my husband kindly, really respectful. Natalie mercado explain to us everything we needed to know of insurance my other insurance never explain to my husband. I really recommend this place to anyone looking for insurance. Amazing place and very helpful.
RI
Ricardo Gazcon
Very good service and quality of insurance agency. And do not even mention the workers, very professional and kind! I recommend them to everyone!
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SAMUEL LOMELI
Thanks Nataly, agradesco time you took in helping us secure our family and property. Your examples are super, thank you very much!
SE
Sergio Campos
Natalie is a friendly and knowledgeable insurance agent. Natalie has a good understanding of risk which allows her to make the most appropriate recommendations for your insurance needs. Also very important is that she is a local to the Central Valley and is very compassionate about helping her community.
MA
Maria morales
Great customer service, Natalie mercado,the best insurance agent,visit her office and you will be grateful for life,she will take her time to explain everything to you.since I walked into her office till I left I was very amazed by the customer service and not counting all the information I received.
FE
Fernando Alfaro
Great Customer Service, Very informative, polite and in general, felt like I was dealing with trustworthy people over at Mercado Insurance Agency. They are serious about insurance and will not let you leave until you understand your policy. I will highly recommend them to my friends and family.
EL
Elisha Holloway
I would like say that Thais office is so well rounded and the staff are so respectable and understanding I went into the office with my family and they welcomed us with open arms the only reason I used 5 stars is because there was no room for 10 I would recommend this office to all.
TO
Tobias Holloway
So my opinion on the service that I’ve gotten was off the chart I had no questions what’s so ever. The person who helped me was Natalie Mercado. She was super splendid and showed me what I needed to know and it was truly a big help. I’m happy to say that I’m with Farmers all the way.
OM
omero macias
I am switching to Natalie because she tool the time to explain everything to me. I have had insurance for man years and I am just a number. She treated me like a person and took time to make me understand. I now have business, lifr, auto, home, bond and umbrella policy there.
JA
jackie franco
My experience with Natalie was great! I was able to get great help and get the insurance that is best for me. She is also very helpful and makes sure she gives you the right information to help you out. I am very happy and pleased with her service. Definitely recommend her !
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Priscilla Madrid
Natalie and her staff are so kind. Natalie is very informative and detailed when going over your policies. She will always make sure you know exactly what is covered/not covered when going over options. I have been a client of hers for over 10 yrs and highly recommend her.
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Irma Guzman
I deste 2009 with this agency. Natalia friendliness is unique and always greets with a smile thanks Natalia,
JU
Juan Castillo
Had a very knowledgeable and educational experience during our visit here, my wife and I left understanding our policy and other very beneficial policies offered. We overall are very happy and feel very protected and now know our family is well taken care of.
BO
Bobby Perez
This is the 3rd insurance company I have dealt with and I have to say this is by far the best one. Natalie and Berenice were very clear on the policies they offer and not to mention they were very nice and polite. I plan on staying with them for a while!
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Adriana Zepeda
Alena Grenz did a great job explaining coverages for my car and house insurance and getting me the best rate possible.The office staff was courteous and very professional. I would recommend them for all your insurance needs. Love their dog too! :)
JA
Jazmin Ruiz
We love this insurance agency. Natalie does such a great explaining the ins and outs of policy coverage. She takes the time to illustrate and educate clients on their coverage. Thank you for all the support you give your clients and community.
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David Dang
Natalie has been my insurance agent for the past 3 years. She is wonderful and easy to work with. She is knowledgeable and personable and makes sure I understand what I am signing up for and what my options are. She is highly recommended!!
AL
Alicia Ordahl
Natalie is so amazing to work with! She really knows her stuff and was able to walk my boyfriend and I through all of the insurance coverage we needed from our cars up to our renters insurance! She really cares about her customers!
AL
Alejandra Mendoza
Natalie and Berenice have been so helpful on just about every obstacle ive had to come across good or bad with my vehicle and life insurance and if i may add they have so many discounts and perks on joining with this imsurance!!
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Gabriel alvarado
Really good customer service! They set me up with a great insurance quote at an affordable price. Learned a lot more about how my insurance works other than just paying every month and hoping I was covered for whatever purposes.
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Lalo Mercado
Great people. They took care of me during my accident. That means alot. Most people just want to take your money and when you need help they send you to a 800 number. Natalie and her staff gave me advice during my time of need.
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Greg Hixenbaugh
Just got home owners and vehicles insured with Natalie. She has been great to work with. Explained everythig and made it a very easy process. Got us more coverage then we had before for basically the same price. Thanks so much!
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Christina Duran
Purchased Excellent car insurance for a great price with courteous, respectful and friendly customer service. Natalie took time out to explain in detail what my car insurance covers....Thank You for everything Natalie!!!!!
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Vidal Cruz
Natalie explained every aspect of my policy... answer all my questions and concerns... extreme knowledge and friendly staff... if you are looking for an honest/knowledgeable insurance agent... look no further...
MI
Minerva Orozco
Really good customer service. Also great in explaining to detail how their insurance works and they explain how and why you pay what you pay. Very friendly. Very satisfied with the information provided.
CO
Corina Martinez
Why would you go anywhere else!? I highly recommend doing business with Natalie at Farmers Insurance. Honest and very professional sums up everyone at Farmers. I will only do business here from now on.
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Jessi Perez
It was a good experience for my first time getting insurance. Very friendly atmosphere and helpful service. They explained everything in depth and was able to get me the best insurance suited for me.
JU
Juan G Valadez
Superb service and attention, all questions and answers answered by Nataly
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John Doe
She was very helpful, and provided me with lots of important information. If you are out looking for any type of insurance, come and see Natalie at Farmers Insurance in Ceres, CA on 4th Street! ;)
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Romualdo Fernandez
I have since 2012. Very good service at this agency. Thank you. The best office!
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Kristi Roman
Natalie has been very helpful over the years. Any question we have, she is able to answer. My family appreciates her knowledge and expertise and we will continue to be insured through Farmers.
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Sarah Acosta
Berenice and Natalie are truly professionals at what they do. I absolutely love Farmers Insurance! So thankful to have the good coverage and awesome ladies who take care of what I need.
JA
Jason Kiesel
Elena did a great job explaining coverages and getting me the best rate possible. The office staff was courteous and professional. I would recommend them for all your insurance needs.
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Cinthia Peña
"I am grateful that I took the time to meet Natalie, she was patient, wise and educated me to have proper coverage! To her a client means more than just a rapid transaction" -Raul Luna-
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Angeles Lomeli
Thank you for taking the time to educating me on some of my most important financial decisions! Truly appreciate the charts you make and the time you take to explain all the examples.
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Holly Saucier
Excellent upfront answers to my questions. Professional and very knowledgeable. Had a really good experience with Natllie Mercado. Nice to get back to a known insurance company..
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Josue Davalos
Very professional went very out of their way to accommodate me and stayed very late (after hours) helping me with my needs highly recommended if looking for any insurance needs
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Christina Oliver
Very knowledgable! Went over and beyond to meet my expectations and to find a policy and quote that fits my needs! & Courage the dog was a definite plus! Highly recommended!!!!
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cecilia Martinez
Natalie Mercado is a great agent that I recommend. She explained everything to us about the policies, we had no doubt on getting our insurance with her for our house and cars.
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Magdalena Saldana
I really appreciate the time spent and the details. Not trying to sell it but just taking the time to explain it. Huge difference compared to other people I have talked to.
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Edgar Curiel
Ive been a client since 2010. They have good customer service and always answer my questions. I trust Natalie and the agency. They also have really friendly office dog.
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Cynthia Montoya
Recently reviewed insurance with this agent. Natalie was thorough with explaining the sections and coverage. Very careful to review each persons needs. Funny too. ;)
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Ashley Cooper
Natalie and her team are so honest and very helpful. Great coverage and bundle plans for you and your family. Love how there always so positive. Thank you so much!!