Category: | Insurance Company |
Address: | 1800 E Imperial Hwy, Brea, CA 92821 |
Phone: | +1 800-872-7387 |
Site: | petinsurance.com |
Rating: | 2.8 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Karen Anne Mahoney
Absolutely awful. And stupid me--for continuing with them for 6 years when I knew, I just knew their coverage was horrible. I paid extra for their top policy and yet, they covered.....NOTHING, except for a few little things. I kept them in case i needed them for something huge with my beloved dog, but they do not covered something huge and then, then, to insult me, they raised my rates from $48 a month to $66.65 with NO warning. I called to find out more and dealt with an extremely rude woman who gave me the run around. I finally canceled--and ran their their many hoops to do so. I would never ever use this company again. Never.
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Derek Jones
So far have not had an issue. They just recently added the whole pet with wellness coverage which is a 90/10 policy with policy year deductibles (either $100 or $250). It gets away from the pesky FFS (fee for Service) scheduled fee rate charts and will reimburse 90% of charges after deductible. It also adds on the wellness coverage that covers vaccinations, flea/heartworm prevention, tick prevention, etc. Now that they have added the email the claims form option, I have had no issues with them receiving my claims forms. I get an email telling me they received it within hours of sending. Plus they process them within 2 days.
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C May
I have held Nationwide (formerly Veterinary Pet Insurance) for all three of my dogs for the last 25 years. I have nothing but high praise for this company and the coverage they provide. This company, the staff, and the benefits are top notch! The claim submission process could not be easier. Human insurance could learn a lot from Nationwide! After meeting the yearly deductible we are reimbursed at least 80% of our expenses. I never want to be in the position of losing a dog because the veterinary costs are too high. With Nationwide, that will never, ever happen.
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MarYanana McNana
My experience with VPI has been a good one. I have ferrets and this is the only company that covers them. Contrary to a lot of opinions I feel VPI IS very worth it. I have had it for several years and even with my premiums I have been reimbursed more than I have put out for the policies. Unfortunately a lot of things are not covered but the things that ARE covered makes the policy very much worth having. Thank you VPI
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betina lew
Please DO NOT BUY THIS. It is a trap. They will let you wait for months after sending the documents (did not get the answer for claim yet but I have a very strong feeling that they will reimburse close to nothing)... regret I spent already so much money with this junk
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Teresa Wendorff
So far it has saved some money as far as meds to avoid eye surgery. It seems pretty good on emergencies. Claims are processed in a timely fashion. I am continuing with it.
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Barbara Berlin
Have never had a problem with VPI .In Fact the last claim I put in for my Milo, it took only 1 1/2 to 2 weeks to receive my refund. I am really happy with them....
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dan bouffard
DO NOT WASTE YOUR MONEY. THE INSURANCE IS A RIP-OFF IF YOU READ THE POLICY EVERYTHING IS EXCLUDED. I WAS GENEROUS WITH 1 STAR!
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Rip Reinhold
Provided complete and prompt payment for eye surgery for my dog two months after enrolling. Telephone service is excellent.
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Ginger Veloz
They have always reimbursed us for our dogs vet visits. Not sure about these bad reviews...
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Dyana De Armas
Great place to work! Friendly people
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Conner Spani
trash company with trash people.
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vella rivera
Scam