Category: | Auto Insurance Agency |
Address: | 2400 Cunningham Dr #400, Hampton, VA 23666 |
Phone: | +1 757-690-0051 |
Site: | myinsurancedoctor.com |
Rating: | 4.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–12PM Closed |
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Dwayne Sykes
WOW Myself and the new mananger hit it right off like i was thinking she was a old friend that use to work at the same place and she wasn`t but Morgan step right in and made me feel welcome so i came in and said Heyy Boo to Morgan thinking she was my friend and she said hello back as i sat at her desk and began to speak with her i was think i may change my insuarnce because my friend wasn`t their as we began to talk , She appear to be a nice person , she knew what she was talking about and also saved me alot of money .Now at this point i said to myself I going to stay because she have 5 plus years of working for the INSUARNCE DOCTOR . OMG so much to say about her and her staff , the was nice and remeber who i was even when i called to ask questions .I can tell those women enjoy working they are pretty and i will be sending friends in to sign up with them .THANKS MORGAN U THE BEST AND (LETS GO TURKEY ) INSIDE JOKE MAY BE SHE WILL TELL YOU
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Nastassia Folkes
I had several issues with this location and the lousy insurance that they shopped for me. I requested several times that someone call me back when i needed a reshop. After 3 months of this (and no vehicle because the ins company they set me up with has the worst customer service) i am moving on. it took 3 months to get my car back because of the lack of communication the company they referred me to has. I was told that a supervisor was going to call me back to personally re-shop my insurance options with me. No more! Ill go directly through a ins company to get ins. Lousy service. The newport news office however, had my business for over 8 years and at least the office staff was polite and returned my calls.
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LaShana Burke
My insurance was ending on my vehicle with another company and I needed a change... From the beginning to the very end Tawnie( insurance doctor) was excellent. I made a phone call while at work and was given all the info needed. When I walked into the office I was greeted warmly and by my name. She was very informative and patient when I asked questions on the different types of insurance. She even took the time to give me a quote on a second vehicle I was thinking to add in the near future. This by far was overall a great experience and I will forever be a customer..... thanks Tawnie and Insurance Doctor
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Aerial Mitchell
My experience in the Hampton, VA location was phenomenal. The service was so great it made me excited about having insurance. Morgan Cahoon, was knowledgeable, professional, & friendly making it overall a wonderful experience. The customer service in the office is genuine, honest & it made me feel valuable. I appreciate the entire staff, Adrienne, Tonie, April & please forgive me if I missed any names. I have & would most certainly recommend family & friends to this company. Thank you again Morgan for all the time you spent assisting me. Have a Happy Holiday Sincerely, Aerial Mitchell
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Amanda Hunt
I absolutely love this insurance company. They are really the cheapest found in va and i love April!!! I had insurance through this company back about 6 years ago and April took care of me then and did whatever she could to make sure I was a happy customer and left an impact on me that I was so satisfied with as far as good customer service goes that here it is 5 years later and I returned to this insurance company and was lucky that April ended up being my insurance agent that i ended up with again. So thank you insurance doctor and thank you April.
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Michelle Jones
I received excellent service from April, she was fast, accurate and professional. My son needed car insurance and I called Insurance Doctor and April gave him the best possible quote. When we arrived there 10 minutes later all the information was printed and ready for him to sign. She went over the policy accurately and we were headed out the door in 20 minutes if that long. The entire staff is friendly so whoever answers the phone when you call, you will get the same excellent service. I would refer anyone to Insurance Doctor!
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Monique OneBadRedbone
I recently tried to cancel my insurance (not through insurance doctor) but was told I had to go to their office to sign paperwork. Linda Allred immediately offered her assistance. After a few questions, she knew I was sent to the wrong place and began working on my behalf... and girlfriend knew her stuff!! While explaining every step to me she was able to get the needed documents sent to her office for signature. Her actions saved me time, gas and further headache!! Thanks Linda! Insurance Doctor has a gem in you!
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Tensley Carter
I really enjoyed my experience doing business at my recent visit to Insurance Doctor.Morgan, April, Adrienne and Tawnie have very pleasent personalities,the office was all smiles even when I was telling my old stale jokes, not only that but they were very professionsl,informative and provided quick service. I only wish all the places I do business at had a crew this good. Sincerely, Tensley Carter
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Joel Buremoh
I am first time car owner and I know that finding a good insurance company can be difficult so I was referred to Insurance Doctor by my brother who was very pleased with the service he go from them. Morgan Cahoon was the agent I talked to and she was friendly and professional. She answered all my questions well and gave me all the information i needed to make a decision. They displayed excellent customer service and i would definitely recommend them to other people.
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Cristal Coleman
The service that I received from Rose was AWESOME!!!!!!!!!!!!!!!!!! She took her time an explained everything to me that I needed to know. The day after the snow storm she took the time to call me and let me know what time they would be closing so that I would not come and they would be closed. The personal service was just GREAT!!!!!!!! Rose made the experience painless. I plan on being a long time customer as long as I receive service like that all the time.
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Audrey Perkins
Insurance Doctor is a wonderful place. The customer service is amazing, they helped me and my parents save $60 on our car insurance. Everytime I go there I feel like I am around people who care. They take their time in processing paper work and are always smiling when you come through the door. Everytime I have a question they always have the answer. If in the future I have family I would definelty want to go with who I trust and that would be Insurance doctor!
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John Peden
I absolutely loved my experience joining the Insurance Doctor family. The Customer Service was amazing.They helped me and my spouse on our car insurance.They even helped me save time and money with processing the right paper work from DMV. I would recommend my experience at this company with friends,families,and young people new to the driven world. Thank You, Insurance Doctor Agency of Hampton Inc.
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Jonae Jenkins
I have been with Insurance Doctor for over a year and I must say that the ladies are very well professional and respectful. They have no problem helping me with any concerns that I may have about my car information. The ladies are always smiling and greet everyone that comes into the office. I am satisfied with the great customer service that I receive every time I call or come in.
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Laura Shaw
Referred here by my insurance company while looking for affordable rates for my daughter. There is a very friendly and knowledgeable staff in the office and they diligently search for the best combination of low rates and good coverage. I would highly recommend them to anyone who is struggling with a not-so-stellar driving record.
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Emma Teague
i would like to thank Tawnie Lane for her excellent customer service that she gave me 03/26/2013 she had all the answers to my question an she explain the policy to me in detail . i havent ever had insurance before high five to the hampton team all the ladies were very nice and thanks for the candy.....thanks emma teague
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chrystal isaac
I had the best experience with the staff at insurance doctor. They help me get the best quote for car insurance. They were very professional and friendly. They got me the most affordable car insurance I ever had for my cars. I would definitely refer more people I know to Insurance doctor. Thank You, April and Staff.
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Bianca Atkinson
The agent that helped me showed outstanding customer service. I went in with questions about renters insurance and all of my questions were answered accordingly. I was able to get the best deal and was treated with respect. The Hampton location is very friendly and I look forward to visiting with them again.
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A Private User
I have been with Insurance Doctor for many years and I have never had this kind of service.... The ladies in this Hampton Office are the best. ! They are kind and friendly and very attentive to my needs and most of all they saved me the most money.....Thank you Insurance Doctor for being there for me...
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sherie ashanti
Well, i have to say that my son recomended me to this place and out of all my insurance carriers in the past, this one was by far the more personalized, help, and acually did what they could to find me the lowest rate possible. Relaxing and different, this place is recomended with my seal of approval!
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Tamara Cooper
The customer service is great, its always availible. Whenever i need help someone is always there to asist me with good advice.When i walk through the door the customer survice is always polite. And i would recomend insurance doctor to anyone.
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Timothy Jones
morgan and the rest of the staff at the hampton office has been so very hospitable to me and my wife katina...i would recommend them to all of my family and friends...they treated us better than the newport news office by a mile stone.
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Jennifer Bell
Excited to know that the insurance doctor was the only and cheapest car insurance for my daughter New car on the road under 18 n they also have a lot of give away entries for there customer giving back n caring 5 star rates
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Z Samp
I absolutely love Linda Allred at the Insurance doctor! She was so awesome the first interaction that I let her handle my second property! I have also referred those close to me because I trust her so much!!! Zach Samples
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Nauq Ohsip
Visiting the Insurance Doctor of Hampton was kind of life changing. The staff were wonderful,polite, and energetic. Plus they also beat my other insurers price by so much! Thanks Insurance Doctor of Hampton
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alexandria summers
Insurance doctor, has great customer service. Very affordable, Linda Allred always is on top of her game. Very helpful with any and all issues. Thanks again for the business! Very satisfied customer :)
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Larry W. Lockwood, Jr.
I have used this location of the Insurance Doctor for my own personal needs for 5 years now, and I refer my clients there. Always pleasant, and promptly take care of any issues.
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Laura Meisel
I was paying way too much for car insurance before coming to Insurance Doctor. They staff there is excellent. They are always trying to help you get a better rate! 10 out of 10!
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BK Kelley
Incredible experience! I saved a ton of money, the staff was professional, knowledgeable and very informative to my specific needs and wants. Very happy, highly recommend!
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Leslie Johnson
Fast and friendly service! Went in with a problem and walked out with a smile. Issue resolved and was able to save money! Have recommended this place to several people!
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Cindy Miller
Very good experience, Linda was very helpful. Switched over insurance companies and was in and out within 10 minutes. Very polite, remembers their customers by name.
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Dawn Williams
Awesome customer service, really appreciated a true Professional in the industry. Thankful for the experience and knowledge shared by Linda Allred.
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Reinia Chatman
Amazing customer service!!!!! Morgan and Crystal are the best. Looking for insurance is a headache but these two made it so easy and comforting.
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Dontece Hayes
Great! Service! fast, got what i needed and got out. and they found me a policy $70.00 cheaper! If u need insurance go here i recommend it!
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Valerie Henry
Everytime i come to insurance doctors they always get accomplished what I need. Very good company to have insurance with. Valerie Henry
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Kassis A
insurance doctor is cheap reliable and very understanding. i love how helpful the agents its by far the best car insurance i have.
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Nekeva Cruz
Thanks to the agents in Hampton office for getting me the lowest quote when everybody else charged more... Morgan is the best !
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Chelsea Shannon
the insurance doc was great everyone was so friendly and i got the best insurance rate in town. thank you insurance doctor!!!!
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Vanessa Lozano
They were very patient and gave me exactly what i was looking for. Great service and friendly people. 10/10 woukd recommend.