AAA Manassas Car Care Insurance Travel Center

Category:	Auto Insurance Agency
Address:	7865 Sudley Rd, Manassas, VA 20109
Phone:	+1 571-383-3790
Site:	midatlantic.aaa.com
Rating:	4.4
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM 10AM–4PM

Location

Photos 21

Reviews 9

Ray Bevacqua

Last week while driving with my wife, my car encountered a very serious mechanical problem in the motor. It was Sunday and we were 80+miles from home. I called AAA for a tow, as I have been a member for several years, but had no idea where to tell them to take it. The person I spoke to recommended the AAA shop in Gambrills MD. I had no idea that AAA had such a facility. When we got there, I noticed that the shop bays were immaculate and very well appointed with equipment and tools and appeared to be very professional. Upon arrival, we were very warmly greeted, offered soft drink or coffee, water etc. Another person began taking important information about the car and the circumstance. Another person immediately went to work to reserve a rental car for us. The team drove me to the airport to pick up the rental. The next day they performed a very though diagnostic assessment, defined the problem told me what the parts and labor cost would be and when the work would be finished. At first I was reluctant as I had no idea of the skill of the technician. I called “my” mechanic whom I trust implicitly and he told me what was wrong and what was needed. His assessment matched exactly what the AAA technician said so I gave AAA permission to go forward. Net result, the car was fixed perfectly, ready two hours before the time quoted and the price was significantly less than I expected. During the day, I received phone calls from the shop keeping me abreast of the work. I was very much impressed with the entire experience and the professionalism and warmth of the the AAA personnel. It was a very positive customer experience in what could have been a disastrous day. I am now absolutely sold on AAA service as a mechanical and routine maintenance provider as well as the best for roadside assistance. I look forward to using the AAA facility in Manassas, VA from now on , because of my positive experience in Gambrils, MD..

Shawn Peabodu

well this place like most try to up sell you on repairs. however giving it 4 stars. they tell you right out what needs to be fixed,then what should be fixed ,giving you all the options up front without a lot is sales pitch, I find them so much better then trying to deal with a dealership!

Smoov Thomas

Quoted 1100 to finish car and paid and come to find out needed more stuff done once I went to get car for another 600 totally robbed me in my option, bad part the 600 quote was what I originally brought the car in there for

Jason Durham

Fantastic staff all of them, they provide everything we need for success. They are patient, kind and flexible both while we are learning and financially. This is by far the best driving school in the area.

Matt Smith

Full service AAA. It even has an auto service center, travel agents, maps, car chargers, etc.

Lemeka Branch

They offer great customer service. The staff is very knowledgeable.

Jim C

Very friendly staff, very good service here.

Bismark Adu

They are very Good in customer service

Portia Mills-Clark

Always great service.