House Call Company

Category:	HVAC Contractor
Address:	4200 Portsmouth Blvd #780, Chesapeake, VA 23321, USA
Phone:	+1 757-394-3403
Site:	housecallcompany.com
Rating:	4.7
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 10AM–9PM 12–6PM

Location

Photos 97

Reviews 29

Angela Hatch

My experience with the House Call Company was great. I was having issues with my valve in my shower and bathtubs. The tech that they sent out to do the work was name bryant and he was absolutely awesome. He showed up on time. He was polite and curtious. More than anything he was very knowledgeable. He made sure he explained everything he would have to so that I was aware of the process all the way through. What I appreciate the most was that he fixed the problem correctly and in a timely manner. He also made sure I was satisfied with his work before he left. He cleaned up after himself and he wore shoe covers over his shoes, so that he didnt mess up my floors and carpet. If you need any plumbing done the House Call Company is the place to call. As for their tech Bryant they should clone more workers like him. He deserve 10 stars. Thanks Bryant for a job well done.

Lomas James

My experience with House Call Company was great. I had two Leaks in my home that needed to be taken care of. The House Call Company rep. that came out was Bryant Cueto. He showed up in a very professional manor, from his clean uniform to his professionalism of the job he had to do. He was also friendly and very informative as to what he had to do. He actually came out twice and the secound time he was with his co worker Mr. Chester who also ariived in the same manor off cleanliness and professionalism and did and outstanding job. After the work was done they cleaned up and left my home looking just as clean as it was before any work was perfomed. I would highly reccomend this company and those two reps to anyone who needed any plumbing or any other services for their home.

Shelby Yeaples

Our tech was Bryant Cueto and we could not have asked for better service! After we lost our water, he came to the house the day after House Call Company was called and saw what we were going through and made us a priority for the following day and got us our water back! The work he did looks incredible and Bryant, as well as the company, really made us feel important and that is all you can ask for when you are in the situation we were in. Bryant was very professional and he was a really positive person despite everything he was doing in the January weather. If we are ever faced with a situation like that again we know exactly who we would call for the job to get done. Thanks to him we can now shower in our own home again!

Julia Dorsey Loomis

I was in dire straits, with our air conditioning unit leaking outside the overflow tray and the floor beginning to get soaked. I called the company, with whom we have a maintenance agreement, asking if someone could come at once. We had just completed repairs from an earlier overflow, resulting in extensive damage--two stories worth. The very sympathetic woman on duty must have relayed my request as urgent, for within two hours Dean arrived, addressed the leak, lifting the unit off the tray on metal straps, adding a second shut-off valve, and repositioning the tray. My husband and I are grateful to House Call for their courteous, prompt, and excellent service.

Sybil Perry

I would like to score House Call Company a 10 for their exemplary customer service, and repairs; because of the outstanding professionalism and customer service from Mr. Bryant Cueto. As a representative of this company Mr. Cueto came into our home, evaluated the situation with our water heater, and explained in detail the services that were needed. He returned to perform the services, and we are very pleased. It is my desire that the Home Warranty company continue to contract with this company because they had to come out to do a repair that was not performed properly by another company initially. Thank you for your service.

Edwin Reese

Jeffrey M. the plumbing /heating tech who installed the tankless water heater for my house; is a thoroughly professional and knowledgeable plumbing/heating technician. He readily and completely answered all questions /concerns promptly; demonstrating and elaborating on ALL CONTROLLS / SAFETY FEATURES, pointing out instructions and checks in the owners manual. He insured that the work areas were kept clean and clear at all times and had me inspect the work areas / they were to my satisfaction before departing. His parting comment was " Sir, if you have any questions, or concerns, please contact us for a prompt response!".

Lisa Johnson

Dean and Phil came out immediately to service my furnace. They wore booties on their shoes to protect the carpet and each time they went outside, they took the booties off and reapplied them when coming back in. Dean and Phil were very professional and they took time to explain what was found. They made recommendations for various maintenance options and explained the purpose of each. I felt valued as a customer and will definitely call the company again for any service need I may have. The House Call Company is AWESOME!!!!!

Jason/Casey Daily

I called the House Call Company with the request of installing/replacing an existing ceiling fan, and a light fixture and switch in the master bedroom closet. They called the day before to let me know when they would be out. I had a conflict in my schedule versus their time, and they accommodated me with no problem. Dean T. went above and beyond to make sure we were informed of the cost and time of the installation. He was timely and very courteous and professional. I highly recommend the House Call Company!

Rachael Ellington

Excellent customer service and incredibly knowledgeable. Dean Thomasson was our technician and although he was only here to do an annual service he helped both my husband and I to better understand our HVAC system. He educated us on how to get the most out of our unit while also saving a substantial amount on our electric bill. I can honestly say that we are more than satisfied with our experience today and once we own our own home, House Call Company will be our go to for all our future housing needs.

Bryant Reams

We had a number of plumbing related issues in the home that were causing very irritating issues for us. Jeff was very polite, knowledgeable, and forthright about information which gave me a real sense of comfort about the work being done. Jeff worked quickly and efficiently while still taking the time to educate me on what the issues were, and why they happened so I can avoid them in the future. Overall good experience and I would absolutely recommend Jeff to future customers.

Erica Linney

I came home to find a leak in my downstairs ceiling. My home warranty company referred me to House Call Company, service pro-Bryant Cueto came to my home. I was extremely stressed watching water gush from my ceiling, Bryant assured me he would solve the problem. He delivered on his promise, he was efficient and fixed problem in a timely manner. Byrant was professional, honest and personable. If Bryant is a reflection of House Call Company, I would highly recommend them.

Gary Padgett

Excellent service! My wife and I were very pleased with the professionalism and care of Dean Thomasson with House Call Company. He was quick, clean, and concise in his inspection, repair and communications. Having a stranger in our home who we feel comfortable with is important to us. Dean definitely made us feel comfortable from his appearance to his conduct and communication. Thank you House Call Company. Thank you Dean for providing prompt and efficient service.

Theresa Cohen

Bryant was extremely polite and experienced. He not only replaced the leaking garbage disposal with a brand new one (under my warranty), but during his testing saw that the opposite sink connection was leaking as well. Bryant showed me the area where the leak was occurring and spoke to my warranty company for me. I truly appreciate Bryant and hope that if I have another plumbing issue that I will get him again. Kudos Bryant!!!

Jim Sahli

Bryant C provided outstanding plumbing assistance during his recent visit! From start to finish he knew exactly what my plumbing problem was and fixed it! He was very professional in his appearance and a pleasant person to do business with. Everyone he interacted in the household found him to be very professional! Because of his performance I will continual to call House Call Company for home repairs. Regards, Jim Sahli

Henry Kozek

The company provided a 3-hour window and the technician was there within the first hour. Very polite and professional. He stated that this was the easiest thermostat that he ever installed (and the first Honeywell WiFi programmable model) and wanted to purchase one for himself. Price was negotiated by Amazon ($74) for installation. Very reasonable. Took about one hour. I recommend this company for thermostat installation.

M Henderson

Awesome!!! Everyone was very polite and nice!! Mr. Dean Thomason was awesome and he went above and beyond and addressed all my concerns regarding my bathtub. I called last minute near closing time and Dean arrived the same night within 30 minutes, he diagnosed the problem and eventually repair it. He did an excellent job and I will definitely call House Call for my future plumbing needs.

Buerger Hermann

Company has a knack for personal relationships and excellent service. Today, even the owner attended to the job and was helpful and making recommendations as how to deal with a water issue. The technician has been performing various jobs on our property and is capable and courteous. Kudoes also to the ladies in the front and back office coordinationg everything.

Leo Ma

I had my water heater replaced by House Call Company. The technician they sent was Bryan C., a great guy with full of knowledge about his job. He started the job with smile and finished with a 100% quality job. Definitely ill call this company again and recommended to everyone who needs service their house. Thank you HCC!! Great job to Bryan!!!

Ann Carey

Excellent service! The House Call Company provided excellent response to my call. The service provider "Dean" was on time, friendly, attended to every detail, check every potential source of the problem, fixed and repaired the problem quickly and efficiently. Thank you House Call Company. You all receive my highest recommendation. Ann

Christy Walsh

Dean took the time to really look at the system I have at the house. He insured all the equipment inside was okay before tackling the outside unit. Once the issue was located, he made sure I understood what needed to be fix in easy to understand language. He even had recommendations to improve the system. I appreciated it.

Ron Kellett

I am in property management maintenance and I called on house call company to help with an A/C issue. Dean not only came out on a Sunday but within an hour , he had diagnosed and rectified the situation. I will use house call for all of my future issues. A+ company, with professionalism ,courtesy, and class.

Viveka Patterson

Dean was very knowledgeable and straightforward. He took the time to show me pictures of the damage to my AC unit and explained how it occured. He gave me multiple options and explained the pros and cons for each one. I was able to make an informed decision. I will definitely use this company again.

Basil Woodworth

Today was the first time that we use house call company. The experience we had with this company was awesome. We were very satisfied with the service and workmanship,i will highly recommend this company to my friends with field service tech Bryant with the experience he had today was just awesome.

Don Holbein

Had a scheduled 12-5pm appointment window. Service person called around 6:45pm. This was after I called company to verify representative would be at appointment. Service tech showed up around 7:20pm. Andrew was a courteous fellow and handled the service call professionally and in a timely manner.

Keith Williams

The work was professional and prompt . I needed help on two different days and they responded quickly both times solving the problem both times. My only hesitancy about using this company is it seemed very expensive but the work was done right and Jeffery was very knowledgeable and friendly.

Kevin Stewart

Bryant Cueto was friendly, courteous and thoroughly explained what the requested services covered as well as associated pricing. The installation went smooth and the finished product looks professionally installed. Bryant also thoroghly cleaned up after the work was completed. Nice job.

John Bartkus

Bryant called to let me know he was on his way and when he would arrive. He was very friendly, communicative and professional. He did a great installation that was completed in a minimal amount of time. It was a great experience overall from order processing through installation.

Brittney Smith

Bryant was an awesome technician an VERY professional. He went above and beyond what most plumbers would do on a service call. Their prices were inline with other companies that I called and the call center was friendly. I would certainly recommend and use House Call Company again.

Mary Gutberlet

Mike Marable is always professional, courteous, and thorough. He knows what he is doing and does his job extremely well. He also explains what the problem is and how it should be fixed in very clear, understandable terms. He is awesome! I have nothing negative to say at all.

House Call Company

Location

Photos 97

Reviews 29

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