Shalyn Clark - State Farm Insurance Agent

Reviews 9

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Angela Coward

Shalyn Clark is not able to truly listen and understand the problems. Her CSR is poorly trained gives completely false and non-compliant answers to questions about your policy. I questioned why a coverage was left off my policy when I replaced my car, and they made the regional office the scape goats. I was originally told that the office had left it off when replacing my car on the policy. Then when I asked to discuss why, I was told they cannot discuss anything with me, since I was not the policy holder. Which is false. I work in insurance, I am able to discuss the coverage and limitations of my policy. I am not able to make changes. This is just one of the many many mistakes they made in the past few weeks. I am happy I went to another agent.

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Jeffery Oliver

where to begin, they got my info wrong right off the bat. wrong car, wrong address. causing my rates to be higher than what i was originally quoted. Now there is a surprise billing issue. costing me an extra 100 dollars a month??? but the main line cant seem to tell me what the charges are for. how are you able to charge me for something, but not say what it is? this place is a joke and it seems like its ran by the incompetent.

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Jt DUNDERBRAIN

Looked online for a quote with a completely separate company and within an hour they were calling and emailing me. I never requested a quote, I never contacted their company, but they found me somehow. There is something shady going on with this business, DO NOT TRUST THEM.

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Jean Smith

I have had nothing but excellent service for multiple years.They are always ready to help regardless of the problem. I highly recommend SHALYN CLARK.

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Mattia Landoni

Have been insured 3 years with them and they always respond to my requests and provide me with necessary documents in record time.

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JAMES PARSLEY

TABITHA, AS USUAL ,YOUR RESPONSE TO MY INQUIRY WAS QUICK AND TO THE POINT AND I APPRECIATE YOUR ASSISTANCE

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Julie Hudspeth

Wonderful service and we always feel we are in caring and concerned hands. We love Debbie. Thank you!

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Jason H.

She took my money and did my policy but absolutely no help when I had a problem.

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Josh Faroukhtakin

Best insurance company out there.

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