Category: | Insurance Agency |
Address: | 800 Progressive Way, Marietta, GA 30066 |
Phone: | +1 770-779-0640 |
Site: | progressive.com |
Rating: | 3 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM Closed Closed |
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Andrew Fahsholz
Horrible customer experience. They will not proceed with a claim where their driver was at fault since they say they are not able to interview the at fault driver (driver with Progressive insurance). Even though I provided a police report that faulted their driver, they refuse to proceed with the claim. What good is insurance if they can simply refuse to pay a claim? Terrible company, terrible staff.
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Eber Silv
Horrible as possible can be, my car has been there 5 times and will be back one more, they replace the tail light with a wrong one, the paint job is a joke, keep complaining but nothing has been done, BE AWARE do not waste your time in this facility, they use the worst body shops.
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Missy Rogers
Wonderful people and a wonderful staff! They have been my insurance company for 20 years and I refuse to go elsewhere. They always come through! Thanks guys! You rock!
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Keisha Clark
Great and prompt service! The drop off process is painless (15 minutes max) and my rental car was waiting for me. A+ service!
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Jason Pressley
Joy Ivey was great she was very knowledgeable and kind. My claim was handled fast and efficient.
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Amy Barnes
Plenty of staff there, not very knowledgeable on car tech, but very good at handling claims.
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Tom Paint
Every time I call, at least a 30 minute wait time. Worst customer service ever.
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A Hill
Great, and friendly. They went above and beyond to answer my questions
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safiya brown
It was such a seamless process getting my car repaired!!!!
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Peggy Louise
Claims adjuster lied to me and cost me lots of money.
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Sofreshami 022664
Nothing been waiting 23 day to get my car repaired
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Jeffrey Miller
Nice place but hope to not have to come back.
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Bob Harbort
Quick, competent service.
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isaac garrett
No carry on premises
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William Binns
Good service
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bobby mccormack
Was great