Southern General Insurance

Reviews 18

T

T C Brown

First I would like to say not all the people that works for Southern General is bad. The insurance adjuster, Mrs. Bridgett Glover was on point. She was very professional and did her job at the highest. Now when it came to refund money because my vehicle was total, Aisha(I-ee-sha) was a rude representative for this company. Maybe she was on her period at the moment but to be rude and disrespectful to a customer and highly uncalled for. She would not let me get a word in. Just to ask about a document. I ask to speak to a supervisor, which took 2-3 minutes. A "Tripp" got on the phone. That could have been a co-worker sitting in the next cubicle. Who knows. I explained to him the same situation that his representative was rude and would not let me get an word in edge wise. He was as nasty as she was. Maybe he was on his period as well. I ask him if company record conversations. He stated no and I as nicely as I know how I told him that is something they need to look into and hung the phone up immediately because I did not want to deal with their PMS. So word of advice people take these reviews seriously because I know I will be finding a different insurance company.

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LE

Leon Elam

Only giving a one because it it the lowest available. This is absolutely the worst insurance company there is. They should be investigated and shut down. I was stopped at a traffic light in Feburary by one of their insured who was arrested for DWI. She never even hit the brakes. I suffered damage to my truck in excess of $1200. Next day, my neck and back was hurting so I went to my Chiropractor and Fast Med for treatment. Medical bills in excess of $1300.00. Their offer to settle: $500.00 toward medical and $500.00 for pain and suffering. I was hit by a drunk driver and they expect me to pay more than they do! I am not going to accept this and will have to seek legal help. What a joke!

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PA

Paige Laminack

BE WARNED! HORRIBLE Customer Service. I filed my claim in July 2016 it is now December 8th 2016 & STIL NO RESOLUTION - 5 Months Later & NOTHING! I call, email & fax DAILY for any form of communication - and GET NOTHING back. If you can wait over 5 months to resolve your claims - this is the company for you! BE WARNED, THEY TAKE YOUR MONEY & OFFER NO HELP WHATSOEVER!

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Bernard Nuckles

This company is by far the worst insurance company ever..I was told my payment was due on the 21st went the very next day on the 22nd to make the payment and was charged a $15 late fee...wat tha!!! when are you late oneday later...bad company,changes are seriously needed..

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NA

nadia greene

This is the absolute worse insurance company in america. I would not suggest anyone get auto insurance from this company. Their adjusters are rude and give you the run around when you are trying to contact them.

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maurice flowers

The worst insurance company I ever dealt with they went pay for my rental people who work for them talk to u any type of way I will never tell someone to go threw them the worst mistake I ever made

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JU

juanza alexander

There driver hit my car everyone was hurt but this company sounds crazy! yall dont want to pay please be serious thats aginst the law!! This is the worse company! Insurance fraud if you ask me !

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Brenda Emery

I have insurance with southern insurance . I am to say :" I was treated very respectfully ". I would refer everyone i know to consider , Southern Insurance as their own...Tisha Smith McSwain.

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CH

Chad Carlson

I am a shop owner and dealing with this company was actually a very fast and easy process. Most of the complaints I have read are not relevant.

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JO

Jon Ortiz

They are horrible at what they do. DO NOT CONTACT THIS COMPANY FOR INSURANCE! I would also give them a zero if it was possible.

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PA

Patrick P

Bad Customer Service, I called them five times before they gave me a claim number. The adjuster never called back...

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GR

Grendolyn Palma

Worst insurance company ever! They do not call to at least update you on your claim.

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BE

Bella Vampyre

I have had nothing but exceptional quality service from this company.

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MO

Mom Of 3

Most horrible customer service, took months to complete claim!

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AP

April Demease

They really do not do there job i hate there service

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RY

Ryann Zahrouni

The adjusters are horribly rude.

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NI

Nicholas Berry

Absolutely avoid at all cost.

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OS

Osvaldo Colón

Really bad service.

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