Allstate Insurance Agent: Evelyn Murphy

Category:	Insurance Agency
Address:	7035 Bee Cave Rd Ste 103, Austin, TX 78746
Phone:	+1 512-327-8424
Site:	agents.allstate.com
Rating:	5
Working:	9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5PM Closed Closed

Location

Photos 13

Reviews 33

Jimmy Hung

I never had written a review of any kind in my life, but this one I can’t pass. Evelyn Murphy will go far and beyond of her duty to aid her client in any type of situation regarding insurance. In my case, I had a minor car accident 8 months ago: A nice Monday 8 o’clock in the morning as I was driving into the parking lot where I work, a car pops up out of nowhere backed into the rear of my car. It was my first car accident ever in my life, no one got injured except a dent in my car and her car with inks on it and scratches. I did not file a police report with confidence that the woman would be helpful and in repairing. As it turns out that this woman not only did not help, she called my insurance to file a claim blaming me that I “sideswiped” her car as I was driving too fast, and “I hit her car.” Later, the woman changed her story by lying to her insurance again she wasn’t involved in the accident. Evelyn Murphy has been there for me throughout the process, patient and responsive to every email chain, she even went far and beyond than my own insurance adjuster by drafting a transcript of the woman’s call so I could prove that woman has been lying to both insurances to get out of financial responsibility. I am truly grateful having Evelyn Murphy as my insurance agent, it goes without say that the review record speaks itself of her loyalty and dedication to each of her client. I would highly recommend Evelyn Murphy to anyone who need insurance with 5-star service.

Greg A

Hell has frozen over! I have just had a most pleasant experience with an insurance company. I was in dire need to quickly replace insurance that had expired on real estate property in probate. The Allstate agent, Lisa Stringer, was knowledgeable, patient, and timely in her handling of my situation. She answered every question I had, and reviewed the options available to me. Her pleasant demeanor, along with her professionalism, helped to de-stress me, while we exchanged information that in the end resulted in my purchasing a policy from Allstate. Lisa Stringer demonstrated that REAL customer service is still alive in some organizations. I will certainly recommend Lisa & her company to everyone in my circles. Sincerely, Greg A

Philip S.

Moving from NYC to Austin was hectic enough but after a ton of research and speaking with Lisa at the Evelyn Murphy Allstate office, I got the lowest price around. Lisa is awesome and so attentive and fast in her response to the paperwork or even returning a phone call. I recommend this agency for your insurance needs and ask for Lisa because you will not regret it with her top notch service! I recommended this agency for my brothers insurance and when he ended up having an issue from a leak in his apartment roof, they took care of the damages in a timely manner and all ended up A-OK. Lisa and the Evelyn Murphy Allstate Agency is A+++ all the way!

A Private User

The Evelyn Murphy Allstate Team in Austin has been just tremendous to our family regarding our home and auto insurance policies. Blanca has been my point of contact for several years and always gives the best customer service. She is always responsive, reviews our policies carefully and makes recommendations which certainly have saved us money over the years. I can always count on her or Evelyn to get right back with me when I have had questions and feel confident that our family is getting the best coverage available at prices within reason.

zane ali

I am a salesman at Round Rock Nissan, I deal with every auto insurance company in the country. I have had some mixed experiences. Time is a huge factor in our retail environment and more importantly for our clients. I was extremely fortunate to have Lisa Stringer assist my customer and I in providing auto insurance. Lisa provided top notch customer service and delivered on her promises. I will be more than happy to mention her name to my customers who are searching for an insurance agency that works quickly and efficiently.

Courtney Miller

Our Allstate representative/licensed sales associate Lisa Stringer is wonderful. She always helps me and my husband when we need it. She helped us sign up for the insurance policy that we wanted when we transferred from geico and has never steered us wrong. She got us the best deal possible when we started and again when we got our new car. She even walked us through what to do and how to handle our claim when I was in a accident in October 2013. She is amazing and we love the way we are helped every time.

Jazmine Nichole

LeAnn and Blanca are the best, they both walked me thru all of my questions and concerns with changing from another car and renters insurance. They were both very knowledgeable and helpful in making my decision. I will be recommending these two agents from now on to friends and family. Thank You Julia Sepulveda

Kevin

I was over paying for auto insurance from another company. Mike was very knowledgeable and able to prepare quotes for multiple scenarios (I was on the verge of the magic 25th birthday) so I could be sure I was getting the best coverage and the best price for me. The whole process was prompt and efficient; Mike had all the answers I needed. Everything is able to be done online, too. I wish more businesses ran like this one!

Mary Smallwood

I am always satisfied with the service I get from Evelyn, Blanca, and the folks at the Allstate office. Yesterday, I called and was connected with LeAnn. She was equally as helpful and was able to email the documents needed, and my big problem was solved. I always feel good knowing that problems will be resolved, questions will be answered, and that any concerns about any of my policies with Allstate, will be resolved.

Maria L Rivas

Having Lisa Stringer representing your agency is a major plus. Lisa is very knowledgeable and professional in what she does, I am very lucky to have Lisa helping me with my vehicle policy, I could not be happier, Liza"a expertise has provided me with the best service I have received. I give your agency and Lisa a 5 stars review, and I would highly recommend your office. Thank you for such great service!!!!

Logan Thomas

Extremely helpful people here! They have always been more than willing to answer any questions I have both over the phone and in person. When I bought a new truck, Lisa was able to help me insure it over the phone and send me a digital copy of the insurance form via e-mail that same day. Can not put into words how helpful everyone in this office is and how much appreciation I have for them!

Chris Firmstone

I just moved from Florida to Austin and spoke with Lisa Stringer to update my policy. Lisa was very thorough and courteous to deal with and the entire process took very little time to complete. The rate provided was a savings from my previous policy so that was a plus! I would recommend calling this agency for sure.

A Private User

My experience in work with Blanca who has worked alongside Evelyn for many years has been a pleasure. I can ask her anything and I will get a detailed answer in return. Its also nice to have that stability and relationship when you do call in to the office. She always knows who I am and makes everything so easy

Kevin Phillips

Lisa Stringer helped me change my insurance when I moved from a different state. It took many hours and phone calls, all under a deadline, but Lisa got the job done. I appreciated her hard work and all with a smile. Very friendly office and I feel Lisa will help me with any future insurance needs as well.

A Private User

I have worked with Blanca Curtis for many years and she always responds quickly with good recommendations to help us save money. All the team at Evelyn Murphy Allstate are nice, friendly and accesible at all the times. We are very happy with Blanca, Evelyn and the rest of the team. C.Escobar

Girish Kumar

Excellent customer service. I am relocating from Illinois to Texas, and Lisa made the insurance transfer smooth and painless. They are extremely professional and took care of all my insurance needs. I would highly recommend them to anyone considering Allstate as the insurance carrier.

Kelli Sankey

Wonderful Customer Service! Lisa Stringer goes above and beyond for her clients. She explained the policy thoroughly and made sure I understood everything. When you decide to go with Allstate Insurance: Evelyn Murphy’s Office (which you will) for your Insurance needs, Lisa is a must.

Bob LiVolsi

Evelyn has handled our insurance needs for almost 20 years. She was responsive in the beginning and responsive now. She and her team are always quick to respond to any questions or insurance issues and work hard to get appropriate coverage at the best rates. Very satisfied customer

Angie Bartlett

Evelyn Murphy’s agency is full of great staff and service. One of the sales associates, Michael Mecklin, was great to work with. He was dependable and responded to every question in a timely manner. He made the whole process easy for me to understand. I highly recommend this agency!

Hays Mcwhirter

They are FABULOUS! Evelyn took my initial phone call while she was in a meeting and transferred me to Lisa immediately. I am moving out of state next week and Lisa helped me take care of everything efficiently and quickly with a positive attitude :) Would recommend her to anyone!!!

Shawn Akhavan

Blanca Curtis helped us switch our home and auto insurance to Allstate. She was very nice, helpful and thorough. Best of all we saved a significant amount of money by switching to Allstate. I highly recommend working with Blanca and would refer my friends to her! Thanks

Angie Yeo

We switched our home and car insurance to Evelyn Murphy Allstate a few months ago. I could not be happier with the service and experience. Evelyn, Lisa, Blanca - are all wonderful. You are more than a policy to them. You are a person who they truly care about.

Johnny Salinas

I was hesitant to change from sf after 35 yr. Blanca Curtis is very good at what she does, she saved me and mary about 700.00 !!!!! Very impressed. I never thought I would change my house, auto and rv. thank you Evelyn Murphy agency. jsalinas

Sue Loerch

Our family has been with Evelyn Murphy for over 20 years. The service has been the very best. I can always count on this team to be available to answer questions, problem solve and offer super service. Sue Loerch ReMax Asset Realty

Aurel Garza-Tucker

Evelyn and her team are great and very helpful always looking out for your best interest. She has helped lower my auto rates many times. I highly recommend Evelyn Murphy for your Insurance needs.

Jynifer DeYoung

Working with these people is like talking to family. Everything is so personal and comfortable. Not to mention lightning speed. I’m truly blessed to have found them!

Brittany Burris

Blanca with Allstate is extremely helpful! The service I receive from her is excellent and I would not go anywhere else! She has completely spoiled me.

Kevin Lyons

Evelyn Murphy and staff are very attentive to the needs of their customers. If you are looking for a new agent, this is the one.

Robert Rubel

Great Customer service! Evelyn has so much experience, she knows how to find the right insurance product for the situation!

Tracey Guttes

So impressed with the knowledge and assistance of this team. Will be recommending them to any and all who ask. Tracey G.

Leslie Lee

Kayla is awesome! Authentic, thorough, and excellent customer service. Truly Texas hospitality.

cmharucki

Excellent customer service! Highly recommended!

C Yuan

Very fast response with good results