National Recovery Agency

Reviews 34

PE

peter rodriguez

HORRIBLE just insanely HORRIBLE I’m talking about you SAM the MANAGER, your employer put a bill that I was never ever informed of for $88 and when I noticed it On my report I called and kindly asked for a little more information to establish that this was indeed my account and even though I was not convinced that it belonged to me I still offered to pay the amount to avoid the hassle of trying to hire lawyers and credit consultants on one condition that they send a deletion letter to myself and all three major credit reporting bureaus, but SAM you chose to berate me and tell me how you didn’t care if I paid it or not that it was my problem.... well SAM the manager, how in holy hell you made “manager” is beyond me ( must be a low bar huh?) anyways I think you would greatly benefit from training and I mean some navy seal kinda training in customer service and people skills cause the “hood” was coming through when speaking to me no what I mean homie .... like come on bro seriously you are a manager representing your employer and the good people (some) that work under you and you did you’re self and those folks a great disservice. I will finish with, as of today there are three separate investigations, CFPB - BBB - FTC all which I have a ongoing relationship with and some good friends up top so goodbye SAM the manager

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KE

Kelly Watson

After doing much digging I found out this company is an actual debt collector. Due to no fault of their own nor mine, they had a wrong address and had sent me information I never received. However when they called, I was told the only information they had was a doctors name with an address that was over 11 years old and a doctor affiliated with a hospital I had never been to. I believe they should be provided the actual bill from the client to make the claims easier for them to collect and so that people can validate what they are being told over the phone. Also, to your customer service, you can not hang up on someone when they are questioning why you want credit card information and social security numbers over the phone. In this world of cyber security concerns, no person with half a brain would believe you are in fact an actual debt collector without solid verification. Unprofessionalism would support this theory. I believe there are internal and external factors that should change to make your business run more smoothly and help your employees from dealing with frustrated people who just want to know exactly what is being collected and why they have not seen any proof of this prior to hearing from you.

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BR

Brandi Banks

The person I spoke with was so rude. And if you asked a questioned she would rudely answer back. I was unaware of a bill that I had that went to this collection agency and I just wanted her to explain where it was from and how much. I asked could I be on a payment plan cause I misunderstood the price she told me and she was like umm no. I feel bad for people who have to deal with that person to get their stuff paid. I asked for a receipt and it seemed liked it bothered her. I will be checking my credit report for this company to make sure this is removed off my credit.

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M

M Lepore

Wow... This "agency" is an absolute joke. The supervisor, Erica, i spoke with tonight was just terrible and rather rude. Im sure someone will auto reply and say that i have the wrong company, but trust and believe i know it is you. I myself am a customer service rep and its sad that someone in that area doesnt want to help out the person they are interacting with any way they can. And make your situation harder at that. Smh

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A

A Private User

Put a debt owed by another person with the same last name but the wrong 1st name on my credit report. It took me 5 months to remove it and then only I hired an attorney. Every time I called they spoke nasty to me. Jeff there told me I was scum trying to cheat them out of the money I owed them. Funny since I never even lived in the state they say was the address. Real dirt bags.

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ST

Steve Hershberger

After being told I had paid everything by one person and as a result it would not affect my credit score, another insisted I owed $56 which then impact my credit score. So I called to ask for a statement to see what I owe and was told it was against company policy! It seems they cannot help but be rude.

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TI

Timothy Carr

This company files false credit claims to peoples credit reports and then attempts to extort them for payment; they use harassment and unethical tactics. I am turning them into the Attorney Generals office and reporting them to the Better Business Bureau, Maybe they will just go out of business.

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JA

Jacqueline Kienzle

HORRIBLE... I over paid them $177.20. Provided them with verification from my bank showing the payments over a month ago. Have been hung up on twice. Spoke to 3 managers saying they will get back with me and have yet to hear back from anyone. Next step better business bureau and my attorney

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AL

al by

This is a bunch of worthless rude Idiots. When you prove them wrong or try to talk to a supervisor they hang up on you. They do not even deserve 1 star. Screw with peoples credit and then call that Customer Service. Hope these stupid assholes get struck by lighteing

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KI

Kirk Ferrier

Extremely rude employees. Everytime I called I was spoken to like I was subhuman or less than. I have dealt with several collection agencies before and this company is by far the worst. Any company that does business with them should be ashamed of themselves.

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GU

Guadalupe Torres

Honestly the worst service ever even a damn monkey can do a better job than these people noneone in this business is professional this place needs to be shut down im finally considering bringing an attorney to this company. If i could give 0 stars i would.

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HA

Harlan Bailey

They call my business 3-4 times a day asking me to hire them for debt collections. No one has ever stiffed us on a invoice so we have no need. I asked multiple time to be removed from their call list but they call anyway.

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A

A Private User

They call people or send them letters claiming you owe them money. Be aware of their practice as it is illegal. File complaints with the AG, BBB, and local authorities for extortion. These people are the sum of the earth.

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JU

Justen Casse

Bunch of real loser at this place...put a bill on my credit report that was paid and REFUSED to show proof I still owe anything...they actually hung up on me after they kept insisting I give my credit card...yeah right

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ZA

Zach Meiler

Harasses people & makes fraudulent claims of debt collection. Scum of the earth. If you get a call from this place, please file a complaint with the Better Business Bureau & your state attorney general.

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AN

Andrew Karaty

This agency put a collection on my credit report for $100 screwed up my credit over a bill that my health insurance disputed without ever sending me a bill! Assholes every last one of them

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D

D Nice

Some of the worst people on earth here. Unbelievably rude, even when I try my hardest to be polite. They call and immediately hang up, these people are horrible and should be terminated.

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JO

JOJO

Look like this is scam, please beware of this agency.. the way they contact and the information which they provide are suspicious, please beware of them before commit of any payments...

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A

A Private User

They suck but do delete! These people are idiots and its best not to give them attitude because they will settle & remove the item from your credit report within 3 months.

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KY

Kyle Baker

I have called several times trying to set up a collections account for my busines. Each time the call gets ended and I get no where. I guess they dont want new business.

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YO

yolaunda rhinehart-richburg

The person ( M. Anderson) call looking for family member. I ask for his information and purpose of call he got nasty and hang up phone. These people is horrible!!

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JO

Joe Asady

Collecting small phone company debt dating back to 2013 in 2017? No records exists anywhere. Even the phone company does not have a record. Big Scam!

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YO

Yousif Habeeb

The worst agency, everytime I call the transform me or close the line and there supervisor is the worst They are so rude

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TO

Tommy Palomino

horrible customer service. Extremely rude, consistently unprofessional on every call. Avoid this company at all costs.

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RA

Rachael Hoon

The people who answer the phone are so rude and refuse to work with you. I almost punched the B*#&? Throw the phone.

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MI

mitchell thevenin

This guy is a racist bum, the compagny has only one employee who happens to be a racist bum.

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J

J Brian

Fake report on my credit. Lawsuit and CFPB complaints to follow!

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A

A Private User

they published incorrect information, very bad company.

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JA

Jason Beery

These people charged $204 on my credit card!! SCAMMMM

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CA

Carl McIntosh

Absolute fraudulent company.

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SE

Sergey K

Horrible establishment.

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TR

trish digiuseppe

unbelievably rude...

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A

A Private User

See below

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RA

Randi Beesing

SCAM!

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