|Address:||3315 W Craig Rd #110, North Las Vegas, NV 89032|
|Working:||9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–1PM Closed|
Was rear ended in late November of 2016, it is now late March of 2017, and the adjuster just showed up to look at the damage, his exact words were that Geico was still investigating liability on their part and would be in touch, I was present when the lady that hit me was on the phone with Geico reporting the accident and the operator stated that her policy was valid and would be covering the damage, these people are horrible and do not care about consumers, only about that stupid lizard they pay to have on tv.
My Fiance and I were having problems with our existing Geico policy and thought possibly a "local agent" could be helpful in resolving the matter in person, instead of having to explain the situation to multiple reps when calling the 800 number. How WRONG I was! These agents are RUDE and very unhelpful on top of being very unfriendly! Geico should be ashamed to have these people representing their company!!
Terrible customer service my mercedes was hit two months ago by one of Geico customers. But instead of fixing my car they giving me the run around. When i asked to speak to a supervisor they gave me the wrong number. It wasent my fault but they can careless. Its sad how someone can damage ur car and not care.
Mindy is the WORST customer SERVICE rep ever! They should not hire people that are so rude to you on the phone! I swear. I was shocked about how she treated me and my husband. Never again will I be using her or this Geico location. Great way to lose customers.
The ladies who serve super good. Jes and Irma. The head if pedantic. Should change. Otherwise excellent
The agent -Tina- acted "officious" and full of herself, I felt like she spoke down to me without really knowing who she was dealing with, or what that could be worth to her. Sorry SGT Tina but you need a lot of polish before dealing with the public.
I had been with AAA for over 15 years I was so very nervous to switch but I am soon happy I did Thanks Geico agents here at the Craig office for the awesome experience
Worst company ever. Allstate we sure are missing you during these cold holidays.. geico makes everything so difficult.. Update: Geico finally came through. Wohooo
Tyanne E. Kelly was awesome help me and spend time with me, save me $70/mo. thanks Tyanne for being so nice and a wonderful service I will tell all my friends.
Bad very bad pesimos attention not recommend it for anything
The Lady gave us a quote for insurance and rude tossed my license on the counter instead of handing it to me. I am just going to the Henderson GEICO.
Went in today to make a policy payment, Amber was really rude. This location is BS compared to Henderson and customer service. Bad apple location
Geico has good rates! Seems like the only time ppl give their two cents is to complain ! Love my Geico policy ✅✅
Whenever I need to get an instant copy of my insurance cards I just stop in here, always helpful & polite
Spoke to wendy over the phone. She was absolutely NO help to me. Go with another insurance agency....
They do not accept cash in office what is the point of having an office if you do not accept cash
Nice people to talk to and get things sorted. Bass ackwards to get into the parking lot though.
i like GEICO they give me good price for my two cars, everybody is nice in this location.
Nothing but a payment office. No agents available there.
Great customer service
Worst management ever.
Very rude agents.
So for good