First Fidelity Mortgage, Inc

Category:	Mortgage Lender
Address:	13117 Eastpoint Park Blvd Ste A, Louisville, KY 40223
Phone:	+1 502-657-4299
Site:	ffmlending.com
Rating:	5
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 17

Reviews 17

Kenneth Ansert

Words cannot express how appreciative we are to have had the opportunity to work with Matt Ansert and First Fidelity Mortgage. In September of 2016, we started the process of purchasing our first home, through a mortgage company in Frankfort, Kentucky. Needless to say, the experience ruined us on the home buying process. For nearly 5 months, we were given excuse, after excuse, after excuse as to why our file was taking so long to process. We would go weeks at a time where we would not hear from the person working our file, even though we had reached out to him by phone and email repeatedly. We even went as far as contacting the president and vice president of the company, who never responded to us. After countless hours spent on the phone, numerous emails, continuous empty promises, and an unending amount of paperwork that was needed from us to purchase our first home, it was finally going to happen. The closing date was scheduled and we were finally thrilled that we would be new homeowners. However, later in the day, we received a phone call letting us know that the underwriter decided that the file was too complicated and that we would not be closing and their company was not going to proceed with our file. Of course, we were devastated by this and had all but given up hope that this was going to happen, until we spoke with a family member that had recently worked with Matt at First Fidelity Mortgage. She gave me his contact information and we reached out to him on a Friday to explain the situation and he was very understanding and empathetic to our experience with the previous mortgage company and he went ahead and took some information from us and said he would get back to us on Monday. True to his word, we received a call on Monday and not long after we were starting the application process. By Friday of the same week, our file was being sent to underwriting. We were amazed that this process could go so smoothly after the way things were handled at the previous company. Matt did an amazing job and was straight to the point and he was very thorough in the way he handled everything. He made sure that he requested everything he was going to need all at once and we did not have to send numerous emails with more things that were needed for months on end, like I had experienced with the previous mortgage company. Matt did not complicate the process and it made us wish that we had known about him back in September when we started the process. In less than one month of working with Matt and First Fidelity, we can proudly say that we are now first time home owners…again, this was all done in less than one month! Word of mouth can be the best or the worst form of advertisement. We fully intend on praising Matt Ansert and First Fidelity Mortgage to as many people we can. Anyone we run across that is looking to purchase a home or even refinance their current mortgage, we will, without hesitation, recommend Matt and First Fidelity Mortgage. The same cannot be said for the other mortgage company in Frankfort. The experience of buying our first home was changed from something dreadful to something that we will be bragging about for quite some time. Thank you again Matt for all your help making our dream a reality. Kenny A. & Michael H. –Lawrenceburg, KY

Gerson Almaguer

Finding the correct group of professionals to guide us to our new home was a tremendous challenge. It is our pleasure to extend this review to all of you that will be entering into the market for a new home. After running into many disappointing professionals in the Louisville area we found David Setters’ Team. Working with David was a relief and reassuring experience. The experience with the process and his attentive service was incomparable. My mothers’ biggest challenge is her language barrier but, that was never an issue. David extended his patience and knowledge at all hours to respond to any concern and never failed to return a call. Maintaining a close relationship and shadowing the entire process allowed us to find the best home for the best price. Highly satisfied with David and his team and would recommend First Fidelity Mortgage to anyone in the market. Idalmis Rodriguez-Louisville,KY and Gerson Almaguer-Tampa, FL

Drew Elliott

Was referred to FFM and Mike Hurt through friends who had used them when closing on their home in 2016. They appreciated how smooth the process was and how Mike was quick to answer any questions and was very skilled at explaining things to first-time home buyers. I contacted Mike when the time came to get pre-approved and he quickly put my mind at ease through every step of the home buying process. He was always quick to respond to an email or phone call, no matter how small the question. I could not have dreamed of it going any smoother or easier. I was fortunate enough to find a home I loved and I am very thankful that Mike and FFM were able to be a big part of my home buying experience! I cannot speak highly enough of them and would recommend them to anyone looking into their services with the utmost confidence.

Dana Warden

FFM highly recommended! Mike Hurt was our mortgage officer...he truly cares about his clients! He worked for over a year in helping us purchase a home. Not only did he put our mortgage in place, he went beyond the call of a mortgage officer by called creditors and getting my credit report corrected. He worked for over 2 months helping me with the government reporting on my credit that was incorrect! He is honest, very kind, knowledgeable and up front about all aspects of the mortgage. Our closing when very quickly once all aspects of the home was complete. I highly suggest Mike and FFM to anyone looking to purchase a home!

Zane Maples

My girlfriend and I were in the process of looking for our first home when another mortgage company essentially told us that for our budget, we were not worth the business, even though we were already a couple of weeks into the process. We were referred to David Setters by a colleague, and David made sure he did everything he could to get us our first home. David was committed to answering our many questions throughout the process and was easy to reach, sometimes even in the evening. We love our condo and are incredibly thankful to David for all of his hard work and dedication.

Lauren Schmitt

David from First Fidelity Mortgage helped my husband and I buy our first home. He saved us a substantial amount in mortgage insurance and really kept us in the loop about the movement on interest rates (making sure we locked in the best rate possible). He went above and beyond in taking the time to explain our loan options and the whole process to us and get us the best possible deal. We will definitely be using First Fidelity Mortgage if we ever go to refinance our home or purchase a new one!

yawovi tchibozo

Thanks to Michael Hurt me and my fiancé got our first home. Michael was prompt returning my calls and was fast and very accurate with the documents. He told us upfront what might or might not happen which was something that you need when making such a huge decision in your life.The most amazing thing was Mike kept his word by getting us in our house in less than 3 weeks. Mike is very friendly and trustworthy. I will definitely use Mike again if needed. Fofo Yawovi Tchibozo

Shawna Smith

David Setter with First Fidelity has an impeccable knowledge of mortgages. I have been working with hime for over 5 years and would recommend him to anyone. His attention to detail and focus on your best interest makes the process so easy to get a mortgage. David is honest and straight forward so you can make the best choices for your financial goals. He closed out loan from application to closing in only 12 days!!

Curt Williams

I worked with Dave Setters on a refinance of our mortgage. Mr. Setters provided first class service and we ended up with exactly what we were looking for. He took the time to look into many different options on rates and terms before finding us the best loan available. We will be returning to First Fidelity Mortgage the next time we are looking for a home loan.

Lindsay Wilson

David S has helped my husband and I on loans for a new home purchase as well as a refinance. We always recommnend him to all our family and friends. He has helped them with several loans as well. He has always been extremely trustworthy, knowledgeable, and willing to take the time to explain everything in detail. We would not use anyone else for mortgage help!

Jenny Alvey

This was my second transaction with First Fidelity Mortgage. I am extremly satified with my experienct. Matt was always professional and responded quickly to all my inquiries and questions. We felt that we were in good hands and are so pleased with our payments and our new home!!! Would use First Fidelity Mortgage everytime

William Jarvis

Matt Ansert secured a home loan for my wife and I when purchasing our first home. He was great to work with, quick with his communications, and got us a great deal. We shopped around with several different brokers and banks and Matt was who we went with and we are happy we did.

Xiangning Li

David Setters from First Fidelity Mortgage, Inc. is awesome. He offered excellent service to me. He was recommended by my friend. Now I want to recommend him to anyone who needs mortgage.

Nick Lewis

Bought my first home through Matt and it could not have been an easier experience. He was quick to answer questions and always kept me in the loop. Will definitely use again!

Daniel Cupkovic

Dave Setters did a great job with my wife and I on our refi. He helped us save quite a bit! Dave is a true professional and gets the job done without any issues.

Jenna Thiel

My husband and I had a such a great and easy process of refinancing our home with First Fidelity Mortgage, Inc. Thank you for all your help, David Setters!

Michael Gerichs

My wife and I had a great experience working with David Setters and would definitely recommend First Fidelity!