Progressive Insurance - Kansas City Service Center

Category:	Auto Body Shop
Address:	1930 S 45th St, Kansas City, KS 66106
Phone:	+1 913-202-6600
Site:	progressive.com
Rating:	3.6
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM Closed Closed

Location

Photos 19

Reviews 25

Meghan Snyder

I am really impressed with my care by Jorge. He took the time to really investigate my claim and what my coverage was and ensured that my family and I were taken care of as well as my car. I felt like he was caring for my family and me like we were part of his family. Thank you for all your hard work Jorge, it was notice and greatly appreciated.

Charles Duboc

Great experience. I had an appointment to talk to a representative. The person was available right away. It took 45 minutes just like they said it would to get me an appraisal. As I waited another representative spoke to me about my claim and helped my through the process in order to get the best possible result as quickly as possible.

Michael Sherrill

Progressive really really impressed me. I will switch to them just because of this experience.... My mom hit a deer Sunday I called Monday went to the device center that same day and they had an adjuster on site and cut her a check within an hour for the repairs!!! What a great efficient company!!!!

Anna Scheuler

As a State Farm customer who had to use Progressive to get my car fixed after an accident, I was very happy with the experience. The facility was clean and big. The service was efficient and my service rep, Heidi was friendly and communicative. They made the whole process easy.

Matthew White

They are rude one of there customers hit me and its taking them way over a month and still giving me the run around they Dont want to pay. They messed up on the appointment for the estimate and said that the damage was to just my mirror wrong its the whole side of my truck

Teri Phillips

Always thorough service, just recommend to check all aspects of car when its returned to you. Mine had a large locust thorn in the sidewall when we were there to pick it up. I mentioned it and they covered it, just took longer yet to get my vehicle back.

Doug Wilhelm

Never heard of real-life Progressive employees before visiting this center for a claim. Staff was complimenting of my vehicle and friendly, quick, and straightforward. Snacks were provided and the wait time for assessment was not bad.

Adam Edmonds

Service was quick and professional. I was in and out in just a few minutes when I both dropped off and picked up my car, although I may have missed their rush hours. Free drinks and snacks is a plus, too.

Brian Egbert

The adjuster was very friendly and sympathetic about the situation. Very clean lobby with complimentary drinks and a flexible schedule for estimates.

Bill Baker

They are an unethical bunch of people. They cheat people out of there money by denying claims. If you have them run fast before you to are screwed.

donmademyvow

Very polite treat custom with care they treat customer like they want to be treated.

michael stewart

Progressive Insurance company has been a good insurance company for me

stephen patton

You can count on progressive too treat yoi right

Melissa Epting

Incredibly helpful BUT very hard to get ahold of