American Family Insurance - Doug Proudfoot

Category:	Insurance Agency
Address:	1204 N State St, Belvidere, IL 61008
Phone:	+1 815-547-4747
Site:	agent.amfam.com
Rating:	4.6
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed

Location

Photos 41

Reviews 8

CIndi G

We have been with American family for well over 30 years and have always been very happy with our agent. We received personal service from Jim McCaw and Dan Gordon. They would call us and always take our calls. AmFam provides insurance for 5 cars, our house, and multiple life insurance policies. Not once have I spoken with Doug Proudfoot...not one single time. When I call it is a receptionist that can’t answer a darn thing. She wants me to make an appointment with him! Well that’s not gonna happen. He needs to call and make an appointment with me. Not sure if I’m staying with American family or not...State Farm offered a more competitive quote for our business...but I’m sure as heck not staying with an agent that can’t take the time to talk to me.

Dreamer Intheclouds

The SOS has an excruciating title process for modified old cars (hot rods) that involved bonding, power of attorney, SOS forms, and much more. This agency, specifically Aubrey White, was a tremendous help in guiding me through the paperwork maze filled with legal terms and conditions. Their assistance was invaluable. Thanks!

Aylin Martinez

Cindy was great, as a first time customer getting insurance she made everything clear and explained everything perfectly. She made it easy and she made sure everything was to our standered and on our time!!!

Daveda Schmidlin

American Family has always provided excellent customer service to help in times of need as well as to provide the best coverage at affordable rates. I would highly recommend them for your insurance needs.

Ty Johnson

I had a great experience with Cindy Lopez! She took on my situation as if it was hers or a family member and took it very serious! Enjoyed every encounter!

Jorge Melendez

They really know how to get take care of you,agents are very friendly and they treat ypu like family. Im really satisfied their services

sheila jennings

Very friendly staff quick to answer questions and resolve any issues always looking out for the customers

SaSSy GuRl

Very helpful and will definitely recommend to others