Georgias Own Credit Union

Category:	Credit Union
Address:	1861 GA-138, Conyers, GA 30013, USA
Phone:	+1 404-874-1166
Site:	georgiasown.org
Rating:	3.8
Working:	9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–5:30PM 9AM–1PM Closed

Location

Photos 12

Reviews 10

Lovelei Lox

I have had THE WORST experience with your member services team. I called last week because my business card was stolen, used WITH my PIN and your agents have been rude, unprofessional, un or non empathetic towards this situation. I have been on a 1 hour call to try to figure out the status of this since no one has called nor emailed me regarding this. Your agent Dominique has been nothing but rude, curt and sarcastic with me during this process. I was simply asking the overdrafts as a result of the fraudulent transactions to be reversed and she began to patronize me and just plain RUDE causing me to step outside of my character and lash out. I do want to thank AK for being so helpful, kind and lending an ear as I was VERY upset and concerned about someone knowing my pin and having my card info!!! After multiple requests to speak with Dominique supervisor, she said they out of town and refused to give me their names which I now know to be Angela and her supervisor is Tim. After this is resolved, I WILL be closing ALL my accounts and alerting EVERYONE I know how HORRIBLE and unprofessional your member service team is!!! I did NOT expect this from a Credit Union.

Horace Herman

I can not in good moral sense give any good remarks to this company. Shameful and very disrespectful manager Robin showed absolutely no care nor any patient to listen to potential new members. Awful!!!

Ashley Donald

Long wait times, especially on Fridays due to high traffic. Once you get to the counter, the tellers are fast and friendly. I like their free coin counting machine (available to account holders).

Tarence Mallory

Good service and friendly people. I use it for the share co op services since my credit union is in down town Atlanta. Never had a problem and they always transfer funds.

Mark Honeycutt

Been a member since 1980. Great people over the years work there. My only complaint is they are slow at times because they socialize with the members.

T Thompson

Not the greatest customer service and expect to wait a long time for assistance at this location.

Leiona Kennedy

Not a member but go there to cash checks they are awesome.....in and out".

Kanai D.

Wonderful architecture. Great location! Excellent service!

Lisa O.

Fast, friendly service. Nice location.

Mack Thomas

Great service, very helpful bankers