Category: | HVAC Contractor |
Address: | 16732 Oakmont Ave, Gaithersburg, MD 20877 |
Phone: | +1 301-476-4577 |
Site: | parkerpearce.com |
Rating: | 4.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Heather Murray
The two stars, as opposed to no stars, are because I was very impressed with the technician, Oskar, who came on three consecutive visits to attempt to fix our gas leak in a furnace and hot water heater installed by his company. That being said, his company, which had a twenty-year relationship with the house we just bought, had installed the HVAC system, (which is still under warranty), apparently does not stand by their own work enough to fix their installation errors. I was told, after being charged, for their visit, that they cannot fix their own work, or even make it easier to help another company fix it. And so, instead of having a new maintenance contract with Parker Pearce, instead of paying them several thousand dollars to replace their badly installed water heater... We are giving that money and our business to someone else.
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Jin-Zhong Liu
The nest learning thermostat in my house was not working well. The issue was that my furnace blower started before ignition. I called Parker Pearce and they sent an expert, Oscar (tech #426), to my house. Oscar was extremely professional and friendly. He checked all the parts of my furnace and excluded errors one by one. Then, Oscar figured out the issue and gave me an solution. Finally, the issue was solved and the system worked well. Oscar also showed up for a second time to make sure the everything worked well in my furnace. In addition, Oscar was very patient to answer all my questions and taught me how to handle emergency furnace issue next time. Thanks Oscar and Parker Pearce.
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Sonia E Castillo
I had the Air Duct Cleaning Service done for my whole house. Pedro Flores was the technician he was on schedule, friendly and courteous and got right on to the job reviewing where all the registers were and even helped me to slide furniture and boxes around to where he could reach and clean the registers thoroughly. He even went the extra mile to make sure all areas were clean and swept around each register once the the air compression work was done. I could not believe how much dust came out of the air ducts! After it was all done, we woke up the next day with no stuffy noses and clean fresh air around the house. Great feeling. Great job.
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Najaf Ally
Parker Pearce provided excellent customer support and service. Additionally, they were one of the only HVAC repair companies to provide same day scheduling (my issue took place on the weekend and had no issues getting scheduled). Keith Thomas (technician number 361) was punctual, knowledgeable, and addressed my issue in a timely manner. He was very clear in describing the options available to me and did not force the more expensive services. Overall, I highly recommend Parker Pearce and recommend asking for Keith Thomas.
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Joe Gleason
Inevitably on the one day we had real snow/winter precip this year our furnace stopped working. Needless to say the house was getting cold quickly. Despite the road conditions Edwin arrived in short order, quickly diagnosed the problem and had us back up & running. And he did an amazing job of explaining the issue so that even I could understand. Thanks to Edwin & Parker Pearce.
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James Lang
If you open your door for Parker Pearce and Ron Collins and Aaron Wade are on the other side consider yourself blessed! these two worked for basically two whole days on our house and did a fantastic job explaining everything and making sure that it all worked properly. 5 stars! They were even great with the family dog. Parker Pearce the SERVICE EXPERTS and they mean it!
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David Bergstein
Technician, Edwin Canales, arrived on time. He inspected the gas furnace. He identified the source of an unusual noise, and he rapidly and expertly corrected the problem. He explained what he was doing and why. He was courteous and the cost of the service was very reasonable. I would recommend Service Experts to my family and friends.
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Monica Smith
My service technician Keith was great! Showed up as scheduled, was friendly with a big grin, efficient in checking on and cleaning my HVAC system, and gave me a few helpful tips. I highly recommend their service. Just note: buy your own air filters!
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wally lic
I love this company. Walter has been coming to my house for years. They are very dependable and courteous, they always answer my questions and they inform me about things that may need attention Barbara Horn. Bethesda, Maryland.
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Kathy Burk
My pilot light went out, called Parker Pearce and they sent Keith out within 2 hours. He diagnosed the problem,explained everything to me and and had the furnace running immediately. He was very knowledgable and friendly.
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Jill Rider
Keith Thomas was great today.... Very well informed and friendly and polite. He did a thorough check of our system and made suggestions but no hard sells. He was in and out quickly and efficiently. Thank you, Keith!
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Adam Tamashasky
Ali 239 was professional and helpful; he came out to do a maintenance overview of our furnace, and he helpfully explained everything to me. I recommend him, if you have the chance to request your technician.
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Michael Brown
At 6 a.m. I went online and scheduled a service visit (furnace) for same day between 10 a.m. and noon. Edwin showed up within the window of time. He was courteous and did the work. Very positive experience.
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Bridget Cahill
We used this company to fix our air conditioning when it randomly stopped working. Keith Thomas was professional and was able to identify the problem quickly and fix the ac.
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Carol Middlebrook
Always reliable. Have been with Parker Pearce for many years. Good offers on HVAC systems; rebates Keith Thomas #361 was particularly helpful with the digital thermostat
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Gary Frace
Our technician, Oscar (#426) is fantastic. Very professional, knowledgeable, courteous, and always willing to answer any questions. He always does a fantastic job.
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Lenny Patterson
Keith Thomas # 361, your service Rep was exceptional in his approach and work professionally.....my wife and I were very pleased and impressed! Thanks again.
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Kristie Hickman
Keith Thomas was a professional technician and it was a pleasure to have him evaluate our A/C needs. We will continue to be Parker Pearce customers.
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Jean Shorett
Marquis and Jaime were outstanding. Thorough, skilled and helpful. They explained the tune up, needed part and how to better use the system.
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John Keppler
Devontay at Parker Pearce was just perfect. Arrived on time, quickly diagnosed the problem and fixed it. Just great. True professional.
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olga egorycheva
Keith Thomas did great job to my air-conditioner. He gave me professional advices how to keep system in a good shape. Thank you very much.
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Juliette Balabanian
Tay is leaving our house. Beautiful young man. Thorough inspection and researched my questions for future work. Be proud PP!
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Conrad Hocking
Used for 20+ years. Always prompt, competent, helpful, honest. Ali 239 visited today and he is an asset to the company.
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Deb Chaconas
Edwin Canales, service tech, was superb! Good tips on how-top maintain the AC & HV. Clean, polite and knowledgable!
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Bill Shores
Had my first service call today on our new system. Greg was the technician and he was very knowledgeable and polite.
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Cromwell Chiang
The technician, Ali 239, was great! Knowledgeable and professional. He takes care of my heating and cooling systems.
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DEADBLUE151
Keith arrived on time and saved us big time by catching a big air filter issue before it cost us any money!
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Ric Erdheim
on time. efficient. The technician, Ali, fully explained everything that he was doing.
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Lori A Mott
I had Keith Thomas as a service person. He was informative, thorough and efficient
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Lesley Craig
Keith Thomas #361 did a great job of our annual maintenance. Very professional!
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Charles Levy
Keith Thomas #361 was knowledgeable, courteous and thoughtful. Well Done.
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German-American Heritage Museum
Keith Thomas #361 was very polite and friendly. He did a great job!!!
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Zaid Abdulghany
Keith Thomas had Great service, good information, and friendly
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Lynn Voight
Edwin was very helpful, polite, and professional!
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Deborah Cool
Keith #361 is the best!
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Robert Jackson
The guys were great.