Yankee Home Improvement

Category:	Home Improvement Store
Address:	36 Justin Dr, Chicopee, MA 01022
Phone:	+1 413-341-5259
Site:	yankeehome.com
Rating:	4.2
Working:	8:30AM–8:30PM 8:30AM–8:30PM 8:30AM–8:30PM 8:30AM–8:30PM 8:30AM–8:30PM 9AM–12PM Closed

Location

Photos 100

Reviews 32

Robert Liston

Thursday, March 24, 2017 Yankee Home Improvement, My wife and I, would like to extend to the entire team, a BIG Thank You. We just had our roof replaced and from the very start, everything was excellent. We were given plenty of time to make a decision, including what type of roof and color that we were getting. The scheduling of this project was done with excellent detail. The dumpster was delivered and then the materials. The following day, the workers showed up. The timeline given to us concerning this project was very near exact. I wish that all companies would strive to have this type of excellence. The workers showed up on time and were very detailed about protecting everything around the house, the tear off and the install of the new roof. When asked about a few details, they were very polite and answered the questions with great knowledge. It was evident that they not only cared, but also made it a point to do the work, “First time right”. Worker safety was also a strong point and should be noted as well. The cleanup was “Great”, the workers even went next door to ensure that there was no trash or nails. We found one nail while they were still loading up, and they made it a point to walk the entire property, once again, just to make sure. 1) What was quoted and agreed on was delivered. Great service! 2) The time which was stated, was almost exact. Remarkable! 3) Workers showed up on time and were very professional. Once again, Great! 4) Safety on the job. Remarkable! 5) When the job was finished, our property was cleaner than when they started. Outstanding! 6) Removing the dumpster and ensuring no damage to our driveway. Great service! We would like to extend to everyone involved with the installation of our new roof a warm handshake, a round of applause for superb customer service and a most sincere Thank You. Please give a copy of this letter to everyone that was involved. Thank you, once again. Robert & Cynthia Liston Robert & Cynthia Liston 25 Scott Ave. Chicopee, MA. 01013

Paul Flint

Absolutely incredible sales experience! Steve Harvester (see review posted below NOT disclosing his relationship with Yankee) arrived promptly to begin his presentation. After explaining 4 times that we are only interested in measurements and numbers, NOT the presentation, I was told that, after he drove all this way to give me a FREE presentation, it was the least I could do to listen to it. So, I did. As we explained what we wanted to modify by opening up the wall between 2 windows for a larger single window, he flat out disregarded our request, saying it was too expensive, and quoted what HE wanted! Then, the final insult! After 2 1/2 hrs of a presentation we did not want, we finally got the pricing. 9 windows plus 1 picture window for nearly $24,000! Almost $2100 per window! Maybe folks in Chicopee have that kind of money to support rude salesmen, I certainly do not. I strongly suggest anyone with a realistic budget go elsewhere. PS The 1 star rating is a Google requirement. They get 0 stars from me Follow up: Within one half hour of this post a Representative of Yankee called me at home. He was very interested in the details of our experience and apologetic that we were so displeased. He also assured me that I would be hearing from others at Yankee, even possibly Ger himself.

Bryan Lamberton

We recently had our 150 yr old home sided. The house had plank walls with no insulation. Now our home is a gorgeous red w/cream trim & is insulated. We are looking forward to having a warmer home & reduced heating costs this winter. The team of 3 brothers who did our home were craftsmem, not just workers. We became good friends. They cut no corners & went "above & beyond" in so many ways. They replaced a ton of rotted wood & mixed & poured 8 bags of cement to help shore up our home. I would have Yankee back without any hesitation. I highly, highly recommend this company.

Margaux Murphy

Ger Ronan is one of the most charitable individuals I have ever met. He and his employees have an amazing sense of community. They have come together to assist my non-profit, The Sunday LOVE Project, and have shown a true commitment to making the world a better place for those less fortunate. I am grateful to be a part of their community. Their outreach is helping the homeless to build community through a weekly meeting place where a meal is shared and stories are told. This is the kind of business that makes an impact beyond the workplace.

Jean Olanyk

We are so impressed with the quality of the windows that Yankee Home installed for us. We have had them for about a month and have noticed a marked improvement in the temperature regulation in the house. The two installers were very prompt, respectful, efficient and cleaned up the entire yard of the construction debris every day before they left. They made sure that we inspected the work and were satisfied. We found a couple of issues and they immediately agreed to rectify them.. We would recommend them without reservation.

eb bush

I work for yankee as a consultant and I have to say we are treated great by everybody from the top to the bottom we are a yankee family and you can feel it as soon as you walk in the door. I love the fact I know every day when I talk to the customer we are going to do it just as I say. I am just so very grateful to have the chance to work with a owner that not only cares about his customer but he cares about his people. Thank you yankee for being there for me when I needed it.

Jill Canales

This is our first experience with Yankee. We were extremely impressed with the companies background and vision. We had contracted them to replace gutters on our home. Although they could not come through with what they had originally promised us, they immediately contacted us to explain the reasoning and come up with a solution. My husband and I would highly recommend them and look forward to doing business with them in the future.

Jasmine Raimer

Yankee Home Improvement is a company like no other! They go above and beyond to keep both their customers and employees extremely happy and stand behind the work they do as well. They are a company you can definitely rely on. So, if you are in the market to get any future projects done (roof, windows, siding, gutters/gutter protection, doors and custom bathtubs/showers), Yankee Home Improvement is the Company to hire!

Steve Harvester

I have worked with Yankee on my home four times: first for three entry doors; then for thermal siding; then for a garden window; and most recently, to replace my tub with a walk in shower. In every case the products were best in class, and the installation was perfect. The one time I needed warranty service (a stuck door lock) they were on it in 48 hours. I would never do anything to my home without Yankee!

William Cunning

Very happy overall. All contractors where on time, courteous, did professional level work, cleaned up after themselves and gave myself and my wife an opportunity to review their work before leaving. Due to everything being pretty much custom fit . there were one or two re-order situations that they handled very well, keeping us informed of where things stood and when to expect someone to return.

Karen Foster

They are very professional, they have quality gutters they stand behind their work even if you sell your home They showed up on time they clean up after then self, they did a great job, and I would Recommend then highly to all my friends and families, from the sale person to the installers to the young lady I talk to on the phone, they were all outstanding thank you Yankee Home Improvement.

Andrew Beck

I had a splendid experience with Yankee Home Improvement. They are extremely professional throughout the purchasing and installation process and provide the best post-installation service and communication that I have ever encountered. They provide comprehensive information during their sales presentations without any pressure, which allowed me to make a informed, confident decision.

Kim Hills

Did a raffle over five years ago since then we had another company replace our windows and they have been told over and over to stop calling and to have our name removed from whatever list we are on we are still being harassed not good business would never recommend this place to anyone especially seeing they dont take no for an answer

RaiderStClaire

I have worked with contractors in the past but my experience with the Yankee crew was more than outstanding. I was treated more like family than a customer. I would recommend to anyone thinking of renovating their Bath to give Yankee Home Improvement the opportunity to earn your business. I absolutely love my new bathroom!

Matt Gudauskas

We recently hired Yankee to install our back patio door. They gave a fair quote but I really wanted it installed within 2 or 3 weeks. They said it would be tough but they would put a rush on it. Well, it was installed in weeks! The door is quality and looks beautiful. Very happy with the service and the follow up.

Martha Toro

From the beginning, the whole process of getting my bathtub done was easy. The salesperson was great, explained everything clearly, and understood what I wanted. The installers were timely, worked fast, clean and did a beautiful job. Thank you very much. I am very happy with the result.

Elizabeth Cruz

A great company to hirer if you are looking to get some Home Improvements done around the house. Ask for John Moore. He offered the best customer servics a customer is looking for when trying to do big projects around the house. He gives customers the 5 star treatment.

ryan dermody

Staff member that came to our home was very respectful, on time and knew what he was doing! The team at yankee is very helpful! Anytime you call they answer your questions and respond back promptly! The prices for their service put beat the competition by a long shot!

Robert Brogle

This is my 3rd excellent experience with Yankee Home Improvement. They were competitively priced, worked quickly and efficiently, and took great care to clean up when completed. I thought the job would take a week, instead it was a day and a half! Highly recommended!

Eric Dorsey

Do not give this company your phone number unless you are committed to using them. I met a representative at a home show and mistakenly gave them my number when i wasnt super interested and they have been calling my cell at least twice a day. I call this harassment.

Lisa Gould

We really enjoyed our experience with Yankee home Improvement. They were very personable and businesslike. They showed up, did the job in one day and cleaned up after themselves. It was like they were never even here except that we now have great windows and doors!

Tony Maiscalco

Ordered a replacement sliding glass door. Worked around my schedule. Showed up on time, did the work with no messing around. Top quality work, top quality product. When they left the area they worked in was cleaner than when they showed up.

Bks S

The Folks at Yankee Home Improvement were awesome. They did our gutters. We appreciated all the information they offered, the great work they did and the follow up on services. Definitely recommend them to friends, family and strangers!!

Lindsay Caouette

I have worked for Yankee Home Improvement for the last 11 months and I am truly blessed to be part of the Yankee Family. It is truly a blessing to work for a company that not only stands behind their work but their employees as well.

Savannah McCurda

Yankee Home Improvement does an incredible job at keeping their customers happy. Any issues I have seen have all been fixed in an exceptional and timely manner. Thank you Yankee Home for putting a smile on my face every time I call.

Frances Roche

First time dealing with Yankee Home Improvment and was completely amazed. Crew was great and very professional . Completed job in a timely manner. So very pleased with the whole experience. Would recommend to anyone....

Kathy Thompson

We enjoyed yankee home improvement. They did a great job on our siding. We are having windows put in through them. Great workers on site. Respectful office workers. I would go through them for all my home improvements.

David Miller

If I could give the zero stars I would. Had them come for estimate. The guy who came was not the person they said would come. Extremely over priced and unprofessional attitude. I cannot recommend this company.

Cat Lover

Yankee Home Improvements did a wonderful job replacing the siding on my home. They were professional, polite, efficient, and clean. I would highly recommend them to anyone looking to make home improvements.

Anthony Zarlengo

Great experience! Customer Service was top notch. We had a new roof installed. The crew was professional, courteous and did an exceptional job cleaning up once the job was completed. Highly recommended!

Tammy Ketcham

My sister Anne and I were very impressed with your product. While they were on the expensive side, we decided it is well worth the investment and plan to do more in the future.

Laurie Cerbo

We had a great experience with everyone at yankee home improvement! Would recommend them to others for their professionalism, knowledge of product and cleanliness. Thank you!

Yankee Home Improvement

Location

Photos 100

Reviews 32

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