Category: | Insurance Agency |
Address: | 10532 Devco Dr, Port Richey, FL 34668 |
Phone: | +1 727-868-9523 |
Site: | aaa.com |
Rating: | 4.5 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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Josh Salas
I am a AAA member. I never visited this branch, but I had requested a quote for auto insurance at one point. The quote came in significantly higher than what I was paying so I chose not to go any further with it. This location decided the best way to handle that was to call me several times mail me over 15 letters, and email me 8 separate times asking for a review. So here is that review. I have been a very happy AAA member for several years. I have no intention of terminating my auto club membership anytime soon. That being said... Thanks to the experience/harassment I have now had with Port Richey AAA, I will not be considering them for any other services. I will keep my interactions to online only with them. Something as simple as requesting a quote for auto insurance should not result in 3 months of communication barrage. Especially when the quote is not even remotely competitive. Then on top of it to harass a customer for a review online, when no direct interaction ever took place is just crazy. My advice, stay away.
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Dr Michael Schuerman
I dealt with AAA agent Amber Garcia, she was very professional and yet friendly enough to make me feel like a friend of AAA. She was quoting automobile insurance & going up against my company of 10 years, so last year she was not able to save me any money on the premium. She was tenacious enough to follow up this year with a reminder card with a personal, hand written note asking that she be allowed to compete again this year and attempt to save me some money. I am pleased to say that she worked hard and did find a very well respected company that matched "apples to apples" with my previous company and saved me over $400 on my annual premium. Had she not sent me the courteous reminder and been so professional in handling this awkward event, I would still be with my old company and with $400 less in my bank account. Thank you Amber Garcia for all that you did for me & thank you AAA for having Amber on your staff, she is a true asset!
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Tracy Cooper
We have been AAA customers for several years and have purchased auto, home and motorcycle policies through them. Our Agent, Amber Garcia, always goes out of her way to shop rates and provide us with the best coverage for the lowest rate. Amber is extremely knowledgable and takes time to explain each coverage and the options available for each policy. She is always quick to respond to any request that we have, and we think she is a very valuable asset to AAA, and to us! Thanks for going above and beyond, Amber!
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Mick Darius
I received an email recently that asked about my experience with the Port Richey AAA. To be completely honest, the rep I spoke to on the phone was very polite and courteous. She was supposed to call me back the next day with the information I asked for about an upcoming trip. I had asked for Disney tickets and hotels to stay in that area. She never called back. Maybe I fell through the cracks?...End of Story.
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Teresa Pascalli
Carol Birdyshaw has been our travel agent for 14 years. She is not only extremely helpful, but she is incredibly knowledgeable! When you call her or send her an e-mail, she gets the answers to your questions right away. We travel on the Disney Ships yearly, and even though we book our future cruises while we are onboard, we have them add Carol as our agent because "stuff happens" and she is amazing!
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Robert beal
I have been using AAA for all of our travel arraignments for several years and have always had exceptional service and an outstanding experience with your professional agent Amanda Harris. She is very family oriented and strives to assure that you have a truly fantastic experience. You will continue to see me as a repeat customer.
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Loni Kaplan
Very speedy and efficient. Both on the phone and in person. They took care of my needs and got me the tickets I needed. I was in and out in less than 5 minutes with exactly what I needed and a few bonus maps! They also offered me the list of AAA discounts, which I have already used several times.
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Robert Zook
I have nothing but praise for the Port Richey AAA!! I have been working with Christina Boone on a cruise for January. She is absolutely FANTASTIC!! She is very personable; extremely knowledgeable; and, yet, totally professional!! I will definitely work with her in any future travel plans!!
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Paul Riddler
My wife & I attended the Viking Cruise seminar and found it to be very interesting. Since we have an open Viking river boat cruise planned for 2015 we were able to get some of our questions answered. Very informative, the individual giving the seminar did a good job.
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Eva Anderson
AAA representative was very professional and helpful in making my trip tik. I have been a member for many many years and find AAA my friend in getting trip tiks, maps and many other services they offer. thanks Eva
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Robert Bolling
Nothing but praises and positive remarks for Ms. Amber Garcia. Due diligence in researching the task, keeping me informed, and providing a convenient and efficient means to close the documentation (out of state).
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jim mckenna
Meet Kevin at the Cottee River Seafood Festival in New Port Richey. He was great at explaining ALL of the benefits AAA had to offer so we signed up on the spot. Gonna stop by the Rt. 19 office to plan a vaca.
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Jerrod Keim
My visit was a positive experience. The people were super friendly! They have patience with us communicating with questions We have. I will definitely renew with you on my triple AAA membership!
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Ben Berauer
My visit to the Port Richey AAA office to get some maps was routine and business-like. The employee that helped me was cordial and efficient. There was no wait time when I arrived.
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Rita Smith
My Trip-Tick for my 3000 mi. trip was accurate and convenient. The Hotel was top notch. Only one mistake, a bridge out in a small Wis. town and the detour was a little confusing.
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Michel Rioux
We have been very satisfied of the service by your AAA agent, for our house insurance. Your agent really took care of us and was very helpful. Thank you.
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Elizabeth Schuler
We were completely satisfied with the service we received - we had no wait at all and Elke was very helpful and answered all our questions and requests.
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Jo Lipan
AAA was very helpful My husband and I have booked several cruises with them....they were so helpful Thank you Jo Ann Lipan
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Gareth Jones
We enjoyed the experience, superb brochures and packages on offer. We were able to clarify a number of issues on cruises.
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Fl Gent
Visited the office to obtain a local map. The customer service rep was very polite and efficient in handling my request.
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Janet Bechtel
Amanda Harris was very helpful. Great office to deal with, friendly and knowledgeable.
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colleen maybury
The service was very efficient in the office, I got exactly what I needed.
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Kathy Rogan
Was very pleasant, nice people.
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jon davis
waited 3 hours there never came
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Jay Weisenbach
GREAT!!....as always
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Concetta Strongbear
Great people there!
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Mark Silveira
AAA+ excellence!
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Dennis Waldron
LOUSY