Achieva Credit Union

Category:	Credit Union
Address:	10125 Ulmerton Rd, Largo, FL 33771
Phone:	+1 727-431-7680
Site:	achievacu.com
Rating:	3.5
Working:	9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–1PM Closed

Location

Photos 5

Reviews 8

D Puorro

Interest rates are the best around on loans! They are known for working with people when they are down on their luck. I had a friend who lost his job and he contacted them before missing a payment. Achieva worked with him to adjust the mortgage installments until he was back on his feet. That is customer service! I have been a customer for over a decade and my only complaint is the lack of convenient locations to make deposits. Great service most of the time (I had to escalate a few issues, but they were eventually resolved) and reasonable fees compared to banks. Overall, they are a 1st class outfit and I am never going back to a bank. Note on debit fees: when I found out about the 25¢ fee last year, I called and was told that if I get cash back, the fee is waived.

In July of 2010 Achieva started charging $.25 for each time you use your debit PIN number at any merchant. They have no way to contact management, and do not care if their customers (supposedly bank owners) are unhappy. After doing some research, no other banks have this charge. It is simply a way for them to make more money nickle and diming people. I was an account holder for over 10 years and fairly satisfied, even though it seemed Achieva kept adding new fees to everything. The $.25 was the final insult.

cindy scheuermann

Online banking is a disaster, horrible experience. Format has changed to involve MULTIPLE page changes to eventually gather the information that was previously formated concisely on "1" page and easy to scroll through.

Rae Poritz

Staff is friendly and helpful. Organization is always looking for ways to better serve their clients (ie, the addition of business accounts, online bill pay, etc)

Kathy Ficocelli

I have always found them helpful and polite. They have always given me advise that benefits me even if it does not give them the business.

Jeff Rupp

The customer service is good. But the only problem I have with this place. is that their drive thru is very slow.

Robin Crandall

Courteous service. Good rates and good drive through

dleviis

Very nice and polite and helpful