|Address:||6023a Kellers Church Rd, Pipersville, PA 18947|
|Working:||9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed|
Craig Hemler has been absolutely amazing to work with. We have an auto transport brokerage company, and ended up in a dispute with one of our carriers. Oddly, we had paid the carrier in full, yet they still made a claim against our bond. Certainly bad behavior on behalf of the carrier, but ultimately they still have a right to file a claim, even if it’s not accurate info. Craig was able to get in contact with me very quickly and efficiently, request the information that would be necessary to prove that we had paid the transport bill, and move forward with closing out the claim. Where Craig really earned five stars was his ability to work directly between myself and the actual underwriter. The underwriter had sent us requests for information, as well as letters that came across as being rather threatening. The underwriter then failed to return our phone calls. I reached out to Craig and he immediately replied, not only with a solution, but also with confirmation that the situation of been rectified. When searching for any type of a broker, the most important thing is to make sure they are easy to reach and happy to help. Craig proved to be an invaluable asset to our company, and as a result look forward to doing business with JW Bond Consultants moving forward.
I would highly recommend JW Surety for construction bonding needs. I have been working with Patsy for well over 5 years now and would not consider any other company, I am completely satisfied. Not only do they offer many programs for companies with less then stellar credit but they are also extremely efficient in how quickly they can turn around an application to an approval. Countless times have I applied for a bid bond or a performance/payment bond and received an approval the same day. If your considering opening a bond line, I would not waste time with any other company. This is what they specialize in and they are the best at what they do. Do not be concerned that just because they are out of state that they may not be as well equipped to provide the same service as a local outfit. Anytime I call I can get Patsy on the phone, I can explain my situation, and she will take the time to listen. Call Patsy at JW Surety, I assure you that you will walk away from that conversation convinced this is the company you want to be dealing with.
We are an insurance broker from California and have been amazed and very pleased with the great service and attention to detail given by JW Surety. They have always met our demands even when needing bonds right away and sent overnight. It has been a pleasure to work with the whole team at JW Surety and have been recently helped by Matt who provided a great service and made sure we were taken care of and had our bond processed and shipped out right away to have just in time. We truly appreciate the team from JW Surety and hope to continue to work with them for many years to come and be able to continue to offer our clients competitive pricing and outstanding service that we could not otherwise offer thanks to JW Surety.
I am starting a small business for which the federal government requires a bond. I obtained a bond with JW Surety, and the experience was fine - nothing out of the ordinary. But then my government examiner, who is in charge of licensing my business, suggested some changes, and they needed to be done RIGHT AWAY or they would have cancelled my application. The guys and gals at JW Surety came through for me! When I told them how urgent my request was, they pulled out all the stops and got it done in record time - amazing! Great customer service is still alive and well, at least it is in Plumsteadville, PA, at the offices of JW Surety bonds. Great job - highly recommend this company!
We have been working with Patsy for several years for now, and we could not ask for better service! Patsy works all the time to help her clients, both in and out of the office. Her response time is unbelievable and she has helped us get bonds under some very tight deadlines that we have presented her with. She gives great advice about what one needs to keep growing its business and its bond line, and always makes herself available to her clients. We do know what we would have done without her guidance during the last three years. We recommend her and JW Surety Bonds to everyone, as the services is amazing and everyone is so very knowledgeable. Thank you!
The Elite Bookkeeper
I had a great experience with JW Surety Bonds on behalf of my church. Our church is over 50 years old and had never needed a performance bond or any type of bond before. The agent, Patsy, walked us through step by step and within a few days or so, we were approved and received the documents that we needed. We were able to meet the deadline. Before contacting JW Surety, we had called a local bond company and just got the run around for days and days. JW Surety Bonds is the place to go for your bond needs. Although we are in NJ and JW is in Pa, they handled business as if they were right next door to us. It was a blessing to work with them.
JWB is outstanding to work with and we could not have selected a better business partner for our bonding. As a new client, and new ourselves to the bonding market, Patsy worked quickly to help us navigate through the process in a very short amount of time. It is rare to find businesses and people these days who go above and beyond, and needless to say we are looking forward to a long relationship with JWB as we develop and grow our business. There is a reason that JWB has only outstanding reviews. So, to all potential new clients who are reading the reviews - - I am confident that it will be a great experience. Thank you Patsy, and JWB.
Well, It took me a long to find Patsy at JW Surety, but it was worth it. I went thru a mountain of frustration before finally getting to the right person at right company. After running into several walls trying to secure the performance bond I needed for the public city job I wanted to do, Patsy opened the doors and made the process seem so easy. The bonding they provided got the job off the ground and she was super fast at getting the maintenance bond in place so I even received a refund on the performance bond. JW Surety is a great company to have as part of your team and will certainly call them the next time i need bonding service.
I spent a lot of time on hold with other bonding companies before I contacted JW Surety Bonds. FROM THE FIRST CONTACT with Tracy Konopka, she knew exactly the type of bond that I needed and emailed me the application within 2 minutes of hanging up. And then, underwriter Patsy Tinsman jumped on my application and gave me everything I needed the very same day. I was signed and sealed and delivery-scheduled by the end of day one. I was so very impressed by a business with employees of this quality and enthusiasm! I would deal with them FIRST CHOICE, and will recommend them to my friends. Great company, fantastic service! Thank you!
After my mother passed away, I needed to obtain a surety bond to administer her estate. As the estate was smaller, many of the local agents in my area did not want to write the bond as the commission would be minimal. JW Surety Bonds did not hesitate to write the bond.I had the pleasure of working with Patsy Tinsman. She sent all necessary forms as promised and answered all my questions quickly. After trying for weeks with local agents, I had the bond within 3 days of contacting JW Surety. The level of service was incredible. I would definitely recommend JW Surety Bond.
I needed to be bonded for a contractor’s license, was basically clueless as to what I needed nor how to proceed, Steve V. was my agent and turned what I thought was going to be another hassle into the easiest experience thus far with going into the contractor field. With over 20 years in retail management I have not had the fortune to work with such an efficient and through individual. If you are reading this because you are looking for a bond your search is over, you have found the place. Thanks again for all your help Steve!
I found JW Surety Bonds via a random google search. I received immediate service. Steve Varga was the agent that handled our bond. He was very efficient and professional. He just made the entire process quick, without problems or delays! Steve was a complete joy to work with, and I would definitely recommend this company to anyone needing a bond and certainly to this agent. We intend to repeat business with JW Surety Bond. Thank you for everything Steve. Donna Jones, Executive Assistant to CEO My Next Career Path Staffing, LLC
We have been doing business with JW Surety for 6 months and we are extremely satisfied with their service. Patsy Tinsman seems to always have the answers and goes above and beyond the call of duty to make sure we are taken care of in a timely manner. The personal service she provides makes us think we are her only client but I know she takes care of others. Hats off to the entire JW Surety staff !!! ....... Stewart Prosser
Representatives ability and knowledge toward the insurance information was good and did not lack any specific quality, but the quote was extremely high and double the price. A newly started companies are being pressed to the maximum and the efforts are being demolished by such actions by insurance companies. The new venture companies are given extremely hard time, when in reality it should be other way around! Thank you, but no ! P.S These ratings are probably written by their staff and family members...
This is my second year using JW Surety Bonds for our utility company bonds. The customer service has been outstanding. They are very fast and efficient in answering telephone calls as well as emails. Our representative Steve Varga has been extremely efficient, professional as well as personable. Anyone who is in need of their services would be should not hesitate to use them. They have certainly won our business! It has been a pleasure working with them.
Working with Patsy at JW Surety Bonds has been such a pleasure. Not only did she make me feel welcomed in my new position working for one of their existing customers; my personal working relationship with Patsy and her staff has developed into consistent professionalism, dependability and overall wonderful service! Patsy and her team makes sure our company is well taken care of and always provides us what we need on time. We highly recommend their services!
The service was exceptional. Before I even was able to finish filling out the information they asked for online, I got a phone call asking if I had any questions and then when I did have a question, I called and found they had already completed the online form for me. I received a quote the next day. It was a very competitive price. When I was ready to actually purchase the bond, the process was very quick and easy. Would definitely recommend this company.
Very poor customer service. It took 3 days for someone to contact us. I specifically filled up the form requesting specific dates, but bond was issued incorrectly. So our documents were retuned. I requested a correction, paid to overnight everything, it took 5 days to receive a correction, but the dates on the bond were used wrong again. I missed a deadline to apply for my license because of that! Sloppy and unprofessional, I would NEVER use them again.
I am amazed at the level of professionalism and service JW Surety Bonds provides. Steve helped me out and he always went above and beyond everything I asked for. I cannot thank him enough for his reliability and efficiency through all of this. I even messed up with a typo twice after I got my bond and Steve handled it right away with open arms both of those times. Now, whenever someone needs a bond I will always refer them to Steve. God Bless!
MLM Auto Brokers
We are truly pleased with the assistance we received from Melissa with JW Surety Bonds. She made the experience pleasant with her kind disposition and expedient follow through. The process inspired us to refer her to other small businesses in need of insurance or bonding. Thanks once again Melissa for your assistance in this very important matter and we look forward to working with you again in the near future, Phil MLM Auto Brokers