AAA Ocala

Category:	Insurance Agency
Address:	3033 SW College Rd, Ocala, FL 34474
Phone:	+1 352-237-6251
Site:	aaa.com
Rating:	4.6
Working:	8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed

Location

Photos 4

Reviews 38

Billie Castagnasso

I have been a member since 1979 and have had nothing but good experiences from AAA. Over time we have had problems on the road which were quickly and efficiently resolved. I have only one complaint. That is the computer generated trip ticks. I not only dislike them --- I HATE them!!!! They do not provide the information that the former printed ones did, for example, the city maps and local roads. And much more. Is there any way I can again find some place to acquire this type of trip ticks? I am sure I am not alone on this as I have heard others complain.

Donna Sloan

We recently purchased AAA auto club. We never had before. W/in a week we needed to put it to use. We called AAA and they were very professional, nice & very helpful. They sent a tow truck to pick up my husband who had broken down over an hour away from home. When AAA stated a tow truck was on the way, we fully expected the wait would be an hour or so. Surprise! a very pleasant one, the tow truck showed up w/in 15-20 mins. They drove my husband and towed our vehicle back to our home town. And all was well w/AAA. I will be sure to renew every year.

Brenda Elliott

It was as long or as short as you chose this experience to be. I like that. I gathered many brochures and a great deal of information to take home with me so I could browse at my leisure. The bags provided could have been larger; however, I am booked on a Viking cruise so they gave me a much larger bag in which to carry my treasures. It was very informative and I am sharing with others so that they can also benefit from my experience.

Cynthia Tyler

I have been a AAA member for almost 2 years and never realized just how much is available. My husband and I had our passport photos taken for no charge. I have used my AAA card for discounts at various stores and for vacation reservations. The very helpful people in the Ocala office took care of a complaint so easily, it was like nothing had ever happened! I am very happy knowing there is a local AAA office with such lovely people.

Evelyn Sarns Holiday

I stopped in last week with 3 separate issues on my mind. Was triaged and given information quickly by Lucille at the front desk, then obtained a car reservation in Maine at a savings by Cindy Bordsen, who also gave me info and advice on another planned trip to Busch Gardens. Lucille gave me info on warranty coverage assistance. Smooth operation. Thank you Evelyn Sarns Holiday

John Wargo

Jane Weagley was very, very good and did more than we expected. She worked very diligently to set up our European Tour for me and my granddaughter. She did get us on the same flight back to the USA. We are flying into Newark, NJ and then I am flying to Orlando and my granddaughter is going to Pitttsburgh. Jane did a fantastic job. Thank you, Jane! Jacqueline H. Wargo

peggy green

I went inside the AAA office in Ocala Fla. off sw 200. for a pass port picture. It only took 10min or less. Early morning is better the lady Ms. Carolyn was very polite and very sociable. She took the picture and suggested trips for the summer and about what was happening with AAA. going places. Always helpful with a pretty smile

Edward Watson

My overall experience with my last contact with my AAA agent was less than satisfactory. I inquired about my Citizens policy and since Citizens was unwilling to assist me, I requested a quote for a different insurance carrier. I have not yet received any feedback regading this request. Edward Watson

Robert E Davis

AAA is and has been helpful in all aspects; Insurance, Travel and/or roadway service. You are greeted as soon as you walk in the door and the staff treats you like they appreciate you being there. It is almost like a family without the infighting.

Janet Jelen

Love working with AAA. The staff is always so polite and helpful. I booked quite a few cruises since moving here to Florida and I am always happy with the results. AAA is my go to for insurance, travel and event tickets. Keep up the good work.

Michael Zeigler

Our experience at AAA is always 5 stars. They work quick and efficiently to satisfy our travel needs. On this last visit, we happened to go in during one of those extremely rare "slow" periods and were helped immediately. Excellent!

L Godot

First time at AAA Ocala for use of the travel agent services. They are very helpful and showed us all the options and got everything set up perfectly. They really take the worry out of travel and go the extra mile.

carolyn shelfer

Jane Wagley and Carolyn are always great when I need them! Jane can get some great vacation deals for you and Carolyn can get you where you need to go and even give you some fun stuff to do along the way! Thanks

Linda Crumley

Always a pleasure to stop by AAA! Been in FL for 2 years now and have visited the office several times, always greeted with a smile. Our wants and needs have been fulfilled, exceeding our expectations....

Michele Kolsky

I needed a photo for my passport renewal. I was out of the facility in less than 15 minutes with my new photo in hand. Best of all, it was free because I have an upgraded membership.

ray carpenter

very helpful and quick.not many businesses you go into at 4 in the afternoon and the employees are still smiling and kidding around,it was almost like family there.excellent service

Judy Norman

The AAA representatives are always polite, professional, and very helpful. They go out of their way to help with travel questions. The AAA seminars are truly excellent.

Ed Holland

The AAA travel representatives do an excellent job, they are courteous, professional and knowledgeable. I have used them many times and never had a bad experience.

Sharron Robson

I recently received a homeowner and auto quote for Hiram. He was courteous and knowledgable. I am still considering the quote. I like AAA rating and experience.

Patricia Jenkins

We have had good information and the time necessary was spent to help us achieve our traveling goals. All personnel were professional and nice to work with.

Ray Johnson

Planning a trip and went in to get a map and a book on Maine. Front desk lady was very friendly and I was out in a matter of moments. Always helpful there.

Andrew Stevenson

We were taken care of in very short waiting time and then our problem was handled with speed and ability. Within 20 minutes our problem was solved.

Tracy Huffman

We have been with AAA Ocala office for over 13 years and love it. Robin Huffman, (not related) is awesome. Thanks for all you do

Owen Stofel

I went into the Local AAA Office to get an International Drivers License. Everything went as smooth as silk. Nice friendly people,

Gil Pelletier

Wonderful staff. Very helpful, prompt, and very courtious...Office clean, and well organize. I give them a triple A rating plus 2

Karen Hill

Got the info I needed but the lady who was helping me was indifferent and was somewhere else the entire time. Very piss pour!

mrGymnast2

I have always been very happy with any of my visits to AAA. The people are always friendly and helpful.

Karl Seidman

I was very efficiently provided with all the maps I requested

george howard

it was an excellent experience, complete and knowledgeable.

Jack Bambury

Prompt, courteous, and knowledgeable in my dealings

dale brown

Very fast service, in signed up and out,

ronald proctor

Very helpful and a joy to work with.

Charlene Arredondo

I love the professional atmosphere

OurSimpleCeremony W. Thurow

Friendly staff, lots of help.

Catherine Williams

Very helpful n friendly!

Joe Murphy

Best insurance info yet!

Lori Herzberg

Excellent Service

Kathy Magrini

Very helpful.

AAA Ocala

Location

Photos 4

Reviews 38

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