Category: | Bank |
Address: | 7964 Beach Blvd, Buena Park, CA 90620 |
Phone: | +1 714-670-6743 |
Site: | locator.chase.com |
Rating: | 2.4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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C Kirby
My HELOC principal payment was not accepted today because the interest payment amount, that is auto debited, was not the correct amount due. So Chase says the interest payment needs to be paid in full before a principal payment can be made. Hello, I authorized auto debit interest payments over a year ago. Why is it a problem now? Why not just apologize, say you (Chase) messed up and proceed with receiving my principal payment? Why drag this out for a full 50 minutes? Oh, this is so incredibly frustrating to deal with this bank!
MI
miguel angel garcia salomon
Dear readers, I had a terrible experience with the branch manager Regina. Regina attacked me with disrespectful treatment after requesting a try dollars fee to be waived, she scream at me in front of her clerk. I suggest that Regina reads a book about customer service. This will help Regina be courteous with CHASE customers. Regina needs to be nice and not made CHASE customers feel unwelcome.
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Ana Vasquez
Excellent. They are very friendly .... and. Best esque Ablan our language ...
SO
Soumya Parida
The associates are great here. Also the auto teller machines are god additions in Chase. But if you need to see an associate sometimes you might have to wait half an hour in weekends.
GA
Gabriela Segura
Obviously adding new technology is slowing this bank down instead of helping. Only one staff actually helping and a long line with about 15 people waiting to be helped!!!!
WA
WALTER ALVARADO
Many employees but phone line take hours to be answered always busy can be possible?
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Steven Cantu-Choate
Terrible ATMs. Confusing as hell. They even beat the sideways bank-card-action.
LA
Laya Beautiful
One teller 10 people in line. Where is the manager? Thinking of switching banks
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Susana Hernandez
Long lines irritating, it is getting worse the waiting period.
AN
Anthony Mayo
Such a safe bank.
ST
Stefan King
Love this bank