Advantage Service Company

Category:	HVAC Contractor
Address:	1797 N Cypress St, North Little Rock, AR 72114
Phone:	+1 501-758-2404
Site:	advantageserviceco.com
Rating:	3.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 27

Reviews 16

Charlie Kreps

Well, I will start by saying I am not one to publicly criticize a company, but Advantage Service Co. has left me no choice. On 12/26/2014 they came out to replace the heat exchanger on my package unit. Within five hours the unit caught fire and blew smoke throughout my home. The unit was a total loss and my home received smoke damage and subsequently structural damage due to the lack of heat and single digit temperatures. Upon initial contact after the fire one of their managers told me that this was their fault and they would take care of it, but their story quickly changed after that. I spoke with the owner of the company who told me to contact my insurance company to handle the damages. They declined multiple request for a refund for the initial repair. I understand they have tried to cover their rear, but it is clear that this company will not take care of you in the event that they cause great stress and financial harm to you and your family. Epoch fail Advantage Service Co.

John Avaltroni

I am very pleased with the electrical work provided by Advantage. I’m the type of customer who watches every step workers take at my house and I ask a million questions as they go about their work. Aaron was very thorough and efficient. He was here when he said he would be and his work was most timely. He also did a good job of cleaning up once the job was done. Please convey my thanks to him. I will be happy to recommend your company to my friends and neighbors.

Michael Serrato

Gotta say these guys came out to replace my a.c. and knocked it out without any issues. Came out at my confidence for the quote and came for the install within days of setting it up. Made sure 2nd to leave any mess behind as well. Very satisfied with the work and I usually always have a complaint about others working on our home. Great job and will definitely use their services in the future.

Lola Crouch

Our heating system went out on a bitterly cold night in December. We live 48 miles from the Advantage Service Company business, but two technicians drove here quickly to make sure our heating was restored. I am extremely grateful and very impressed by their response to our need. They are always courteous and knowledgeable. I highly recommend this company to everyone.

Mark Baggett

We have used Advantage for everything from AC, plumbing, electrical, at our own home and with properties we manage. This company has always treated us with professional courtesy and their techs have always been knowledgeable. Whether at the end of a long hot day or in freezing weather, their technicians have treated us like we were their only customer that day.

Kristi

What wonderful people and service. I can not say enough great things about my appointment with Advantage today. I emailed for an appointment and received a call back for it shortly after. The Technician met me at my house and identified the electrical problem. Fixed it quickly and the charge was wonderfully reasonable. Just "WOW". Thank you all so much

Kat Brennan

Terrible response time, the worst I have ever experienced. Customer service is absolutely terrible. I work for a very reputable company and deal with many vendors and tenants on a daily basis and have never been treated so poorly. I felt the need to write a review, there are plenty of good plumbers in Little Rock, this is NOT one of them.

Jamie Wilson

For our new home, Advantage Service Company completed all of the plumbing and HVAC work. Their techs were well informed and provided various options to make our home energy efficient. Everything was installed to perfectly. They even helped us with the available rebates. We appreciated the professionalism and excellent work.

Scott Kingsborough

Exceptional customer service and attention to details. The salesmen were knowledgeable and, after shopping around, found the deal to be economical and fair. Installation went off without a hitch and they did what they said they would do. Would highly recommend their products and services.

Meredith Rice

Jordan serviced our downstairs AC unit. He was very knowledgeable of the parts, service, and work he did. He was extremely courteous and personable. I will most definitely recommend Advantage Service Company to others. Probably the best service all I have ever had!

Sarah Brown

Horrible! Tried to charge $325 for a 5-minutes job to replace a capacitor, including charging $195 for the $11 part. Turns out the part was still under warranty by Trane but then they tried to charge for what is non-billable time for "paperwork."

Kelly Imhoff

Very impressed with Tyler who serviced our units and fixed a lot of issues. Brandon quoted a new unit for us extremely quickly. They were both super pleasant. I also really enjoyed my interactions with the office - Monica was so helpful!

Janet Ramirez

Our air conditioning went out during a heat advisory. They came out and diagnosed and fixed the problem in about an hour. I was very pleased and the price was very reasonable. I will use them again and recommend them to my friends.

Cypress Creek

Very positive experience. We have had these guys fix our refrigeration units and AC. They have been very professional. We would recommend Adavantage Service to anyone who needs this type service. Ricky Cypress Creek Golf Course

Carissa Frost

We had a wonderful experience with Advantage Service Company. Jeff and Remington were very friendly, professional, and did excellent work for us. I would highly recommend Advantage Service Company.

Lynne Delgado

Courteous, Professional, Prompt and Reasonable are words that come to mind for this company...our go to place for the unexpected issues.