Category: | Auto Insurance Agency |
Address: | 21043 N Cave Creek Rd A12, Phoenix, AZ 85024, USA |
Phone: | +1 602-569-6600 |
Site: | statefarm.com |
Rating: | 5 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5PM Closed Closed |
MA
Matthew Appel
I have been a customer of Brian’s now for just over three years and have nothing but great things to say about Brian and his Team. I have had the pleasure of working with them on several occasions and every time I get top notch service. In the day and age of phone tree, after phone tree it is great to be able to talk to a live person and get personalized service, not just talk to the next rep to answer the phone, which is what you get with the dot com insurance providers. With Brian Stevens I’m more than just a policy number. The staff is very knowledgeable, courteous and professional each and every time I work with them, and for that I wanted to thank Brian Stevens and His TEAM.
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Nicole Miller
I had the fortune of speaking with Ken Sharp about my insurance policies. Not only was Ken extremely knowledgeable about all facets of each type of policy but he was extremely personable as well. From the very beginning, Ken explained all coverages, differences in pricing between liability amounts and other avenues that I could choose if the ones he spoke of were not best suited to me. Ken spoke with me not as a commission amount but as someone who was entering the family. I have never had a more enjoyable conversation about insurance than I did with Ken. I ended up switching all three of my policies to State Farm. Thanks Ken!!!
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A Private User
Brian Stevens and his staff are incredible!!! I was not happy with my previous car insurance policy and I did some online research and found Brian Stevens with State Farm. Brian and his staff were so patient with me and explained everything about my policy. They are saving me so much money! My other car insurance was a totally joke and rip off! Aside from the money, the best part is that I can call his office and talk to a real person no recordings, no "push 1" real people! I feel very secure about my insurance coverage and will use Brian when planning for my home owners insurance!
SC
Scott Gamboa
Before working with Brian, we interveiwed another insurance agent who filled us with gloom and doom and need to leave a legacy, all intended to sell us as much insurance as he could squeeze out of our family budget. After speaking with Brian, he gave very sensible suggestions that provide the security we were looking for without crippling our budget. Each time I speak with Brian, he always has a great free advice like knowing where the water shut off valve is to our home in case of a water leak, or quick reminder to take a photo of our living room with new furniture.
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Tony L
Brian has been my insurance agent for nearly 10 years. I appreciate Brian and his team, as they have always been courteous, efficient, and respectful. I like the fact that Brian contacts me periodically to review my insurance and retirement needs and to optimize my policies around my current situation. Recently, he spent 2 hours reviewing my needs and was able to make concrete suggestions not only about insurance but also about retirement. I highly recommend Brian and his team for your insurance and retirement needs!
AN
Andrea Wood
I was unhappy with my current auto insurance company and was referred to Brian Stevens’ Agency from a friend. Not only did he give me a much better rate, but the customer service him and the entire staff provided was bar-none. My husband and I now write all of your insurance with him and have for 3 years now. He continues to make us feel confident that the service we receive is as good as it gets. I absolutely recommend doing business with them.
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Cindy Jacobs
I recommend Brian Stevens, he provide excellent service in all our Insurance needs. They also offered other products such as Auto Refinance, loan, and Life Insurance etc. Most of my Real estate clients that use his business are all satisfied with his service. We been his client for over 10 years. He also has excellent staff (Bonnie, Adriana) in his office that can give the same type of service when his not around. Keep up the good work :-)
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Richard Wilson
We have had Brian providing all our insurance needs since 2008. He has been extremely helpful while providing our insurance needs. He has always made sure our coverage is tailored to our exact needs in order to keep our insurance costs down by having a yearly review of our coverage. He also has a very helpful staff that are always available to answer questions you may have.I highly recommend his Agency to anyone needing insurance.
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Kimberly Guthridge
Brian and his staff are amazing to work with. They have helped us with everything from auto insurance and life insurance to event insurance for our wedding. Brian always remembers the small details and is a genuine, friendly person. My fiance and I recently moved to Mesa, but have chosen to keep Brian as our agent instead of switching to a closer agent because we trust him and his staff. They are the best!
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Kristin Diller
I recently moved to the Phoenix area and chose Brian as my State Farm agent. I have been very pleased with the service and professionalism from his office. The staff is friendly and knowledgeable. They are quick to respond to my needs and willing to help with any questions. Their customer service is excellent and I look forward to building a lasting relationship. Thanks Brian and staff!
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Andrea Pace
I have done business with Brian Stevens State Farm for about 15 years now and will never go anywhere else! I call the office and they know who I am, they provide very personal hands on service! I highly recommend them to everyone! Ken Sharp in the office was very helpful and knowledgeable with my recent inquiries! Give them a shot, I promise you will be very pleased with their service!
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Lora Winship
Brian and his staff were very welcoming from the moment I stepped in the door. We reviewed my auto coverage and after that Brian spent time getting to know me and what was going on in my life. With his careful attention to detail and really listening to me he saved me over $70 a month from my previous insurance and added renters and life insurance policies. I would highly recommend him!
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Brooke Tuzzolino
What a great experience I had with Brian Stevens!!! I would highly recommend anyone and everyone go to him to check their insurance coverage. He is very authentic, honest, and will let you know if you have the right coverage for what YOU want, NOT what he can make money off of. He will also let you know if who you are with currently is better than what he can do. Thanks again Brian!!
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Nicole Hoopes
Brian makes you feel like you are an important individual, not just another number. He takes the time to answer any questions you may have and wants to make sure that you understand his answer. He has gone out of his way to ensure that I have the best coverages possible for my needs and I am thankful for that. My family and I are great fans! Brian Stevens ROCKS!
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David Wesner
As new residents of Phoenix, Brian and his staff made my wife and I feel welcome and were proactive in addressing our insurance needs and concerns. Brian runs a great office and I would highly recommend him to others seeking a customer-focused experience. The entire group is professional and extremely knowledgeable in what they do.
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Trey Norm
I’ve had many different insurance agents in my life, many are great at the beginning but fizzle out. Since finding Brian and his staff I won’t use anyone else. They are extremely friendly, and professional and do an excellent job. If you’re looking for new insurance, I cannot recommend Brian Stevens in his office highly enough.
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Stevon Richard
I just wanted to let you guys know. that you guys are the best! I called & got disconnected alot. But Kenneth sharp was always there to help me. He beard with me through the up & downs & everything he was get helpful greatest state farm agent he was very helpful very kind & very personable you guys rock.give that man an raise
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Heidi Hubbard
I had already had my auto and renters insurance with this agency and went into to talk about getting life insurance. Ken Sharp was so wonderful to work with. Very smart. Knew his products! Helped me get exactly what I needed. Everyone in the office is so very nice and treat you like you are family! Love them!
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Kaytlin mclaughlin
Brian Steven State Farm is amazing they saved me a bunch of money and are helping me budget my finances so I can replenish my savings. I worked with Ken Sharp and he is awesome! Very kind and listens to what you want and then builds a plan with you based off of those wants! I love you guys you are awesome!
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bonnie braca
I have been a client of Brian Stevens for many years. I have always been happy with the service and his staff. They are prompt in answering any questions as well as proactive when it comes to my insurance needs. I would recommended Brian to anyone who is in the market for insurance needs!!!
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Kerianne
I have been with Brian and his team since 2009 and have been satisfied with them every step of the way. They have always been very responsive, especially Bonnie. I even received a Starbucks gift card as a thank you for referring others to them. I plan on staying with them for the long haul.
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Kristina Hasanaj
I was transferring my policy from another state and had a really positive experience with the office doing that. Ken was who helped me out and he was fantastic! In addition to helping me with my car insurance he also mentioned many other advantages I have with State Farm. Great office!
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Cale McCann
Brian and his office team have done a great job servicing my policies over the past 10 years! I made the switch to progressive for a minute and then realized how bad it was. State Farm reinstated all my policies and did all the work to get me back with them. I won’t ever leave again!
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Melissa Dupont
Brian is such a great agent! He is very flexible and extremely easy to work with. When I signed up with him, he drove out 30 mins so that I could sign my paperwork and have a clear understanding of my policy. I love our insurance and definitely would recommend Brian to anyone!
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Alexandra
This is a great team. Bonnie is efficient, courteous, and flexible. She drove 45+ minutes across the valley to come meet with me after work one day. She returns phone calls very quickly, and helps to save me money. Thanks again for all that you do, Bonnie and team.
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Stacy Cadet
I am eternally grateful to have Ken Sharp as my Insurance Agent, he truly represents the Core Values of State Farm Insurance, he was professional, friendly, understanding, resourceful and patient. Again, thank you kindly Ken!! You are awesome!! Stacy.
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Ivan Garcia
Amazing customer service! Ken Sharp helped me out and he was very friendly and professional. He did his absolute best to get me the best policy and care. Everyone needs to give State Farm a try, especially Brian Stevens office! Ask for Ken!
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Jason Grindall
Thanks for what you do to help people with their insurance needs. Brian is a true professional and he truly cares about his clients. I like the way you educate people as to the best option that you can provide at the right time.
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Diane Brent
I have been a customer of State Farm Agent, Brian Stevens for 10 years. His great customer service and honest approach have been beyond my expectations. If you want an insurance agent you can count on, call Brian and his staff.
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Aimee Strobl
Brian, thank you so much for all your help getting coverage for our special event. You went above and beyond once again! I highly recommend Brian Stevens, Bonnie, Rob, and all the group at Brian Stevens State Farm Insurance.
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Thomas Tan
Brian is always available and responsive, even when he is on vacation! He will keep working on any issues or problems until it is resolved to my satisfaction. His office staff are well trained and professional as well.
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John Ferguson
Great service! I think I called 4 or 5 times. I know the agent was getting annoyed with me bc I would be annoyed with me, but the agent (Hunter Dewey) was still very professional and provided excellent customer service.
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Barry Brenneman
When we relocated to Arizona we placed all of our insurance with Brian. We found the rates very competitive and we have been very pleased with the service provided by Brian and his team.
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Lilian Burns
Great agent. Friendly Staff, very professional & knowledgeable! Brian & his staff have always been very helpful & understanding with any questions or concerns that we may have had.
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Adam Barnett
Thank you for helping us get into the right insurance policy. I appreciate you going over each point of coverage to insure it was the right policy for our family! Thanks, Brian!!
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Bijan Ross
Just wanted to say that Kenneth was amazing to work with and was so helpful with all my questions, and I will be staying with this company for a while. Thanks Ken Thanks.
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Stephanie Collette
Brian is amazing. Every time I have a question he gets back to me immediately with answers. He is knowledgeable, trustworthy, and highly recommended.