Mountain America Credit Union

Reviews 22

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Bob Singer

We went in on a recommendation by two RV dealers. We are already seven year members with another credit union in the Valley. When we waked in, we received acknowledgement from several of the employees and a big smile from, who we later would find out was Connie (who was in a meeting with two employees), the branch manager. We came in to find out about getting a loan for a motorhome we wanted to purchase. We were helped by Nancy who was very friendly and within a short time, we walked out as new motorhome owners. Nancy also explained about the benefits of joining Mountain America Credit Union which for us were many compared to our C.U. We are going to switch over all of our banking to Mountain America Credit Union now. Thank you for your friendliness and care.

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P Oneill

I will open by saying..."wow"...what a breath of fresh air...being raised a bit old fashioned, it was an absolute pleasure being greeted by smiling humans rather than the dreaded machines... The mesa branch is alive...friendly...and knowledgeable..oh and have I said "wow" yet?...they also know what they are doing and you are treated not only as customer but a member...you are NOT a number here like you may be at some of those mega banks out there...mega banks...mega fees...mega profits for them...thank you MACU...I am transferring all my banking to you...oh and "wow!"

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Gregory Olson

Currently have a loan with this bank. Over the last few months I have made the payments a few days early. I later found out that they have been taking that early payment as an "extra" payment and not my monthly payment. I did not realize this until I checked my credit report and because of them my credit has dropped over 60 points. Have tried calling to get them to fix it as I have NEVER missed a payment but they say they will take care of it and call me back. I do NOT get call backs. Please avoid this bank!!!!!

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Barbara Baukus

I decided to move all my accounts personal and business from a large bank that I had been with for over twenty years. I am very pleased with my experience at the Mesa office. The Manager has been outstanding, always available to answer any questions. Also refinancing my home mortgage and have received wonderful service from the loan officer.

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Andrew McConaghie

5 Star Bank. The nicest of people work here. Excellent leadership. Branch manager is very professional and has brought back " REAL" personal banking. The employees here are kind, engage in relevant conversations important to the customer, and represent a strong platform of competitive banking rates.

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Bob Huffman

I really like this CU but, I find they are not very responsive to calling back. I waited several times for a call back for some information, that to me, was very important. TO THEM not so important !! NO IT WAS NOT IN THE LAST WEEK !!! LAST YEAR: YES.

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Katya Reda

Had very a pleasant experience with Kathlyn, she was incredibly helpful and patient helping us with a car loan. She made us feel welcomed! I would definitely recommend MACU to others! Who would have thought that getting a loan can be so pleasant!

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Mike Mackenzie

Walked in to an extremely friendly atmosphere and people. I am a new member and highly impressed with the customer service and banking efficiency. This will replace my bank of 30 years as my primary banking place. Great job

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Rubi Cruz

Take forever to finalize an application. Have been calling their office for almost two hours and no one can pick up the phone. Even corporate called the branch several times and no one pickes up. Very unreliable branch!

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Crystal Skiba

We had only been in business for 9 months and they treated us like we had been in business for years. The process was simple and everyone there was incredibly nice and helpful.

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Jen West

I did a consolidation loan and a RV loan through this bank. Qualifying was easy, great rates and awesome customer service. Will continue to do business with this bank.

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Larry Bergen

I bank mostly for checking, savings and budgeting. I especially like the monthly statement format. Your people have always been nice.

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David Hubbard

I have always been happy with the service at Mountain America Credit Union. I have bank there for over 10 years and am very pleased.

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vim fuego

I have never had nothing, but great customer service from MACU, and the most respectable representatives. MACU is one of the best.

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kiki m

Thank you so mountain America the process of getting a safe deposit box was extremely fast branch manager was delightful

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Stienecker LLC

Destiny and Connie were wonderful to work with and went to bat with me with corporate to get what I needed. Thank you

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Ray Lewis

People are nice, but service is at snell pace. I waited in lobby for 30 minutes and finally had to leave.

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DJ

DJ Laughlin

Quick, efficient and got me into the best loan at the best rate for my car.

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Joshua Woodmansee

Billy made everything super easy. I was very impressed with this bank!

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Lionel Gutierrez

Good experience!!! They are son nice

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Donald Thomas

This is the best of the best!!!!!

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Brandon Thyfault

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