Category: | Credit Union |
Address: | 562 N Main St, Tooele, UT 84074 |
Phone: | +1 800-678-8765 |
Site: | chartway.com |
Rating: | 2 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–6PM 9AM–1PM Closed |
AU
Aubrey Parris
They were a good locally owned credit union. Until a year ago they sold to a Virginia based credit union called Chartway. Since then the values instilled by a "credit union" have gone out the window. They tack on fees to EVERYTHING. They are impossible to work with, and when you need to contact anyone from the Virginia office, GOOD LUCK! I have had an account with them for 25 years, and now finding myself moving everything to another institution.
KE
Keith Hill
Time to switch to America First or Mountain America. Chartway is the worst. Just spent an hour with "customer service" being sent from one incompetent worker to another. No one could answer my questions about a phony charge they assigned. If there had been a no stars review option I would have chosen it. 1 star is overly generous.
JE
Jeremy Kidd
I wish I had a better experience, as I like to support the smaller local businesses. They have been a nightmare to work with. We were given an account number when we did an auto loan with them, but apparently it is for a separate account that was set up? Fail Heritage West
JI
Jim Morrison
After Chartway bought out our credit union we left because of the fees, un-experienced employees, and their service. Too bad HeritageWest we were with you for 28 years.
AB
Abraham Bankhead
If you are kinda poor (and I am), make DANG SURE you have a positive balance on your accounts. This credit union wiped their nose with me!
AB
Abbagail Lloyd
Seriously! You know I will always count my money before I leave how do you miss a hundred dollars!?
JO
Josh Parker
bad. just bad. you hear stories of the worst, this is worse than those.
AR
Ardell Rainwater
They foward all calls to a call center , useless they are
A
A Private User
NOT HAPPY!!!