Category: | Federal Credit Union |
Address: | 13200 W McDowell Rd, Goodyear, AZ 85395 |
Phone: | +1 602-433-7000 |
Site: | desertschools.org |
Rating: | 2.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–1PM Closed |
DA
Daniel Russ
applied for a student credit card twice now. The first employee who helped me did not submit my application to the company. And when I call to see the status of the application, they transfered to me the wrong line two times. After I called back to explain what the problem was, they directed me to the same line again. Extremely irritating. Customer service needs to be improved.
KE
Keisha A
Atm problems, just one person after another was being shorted at both the inside and outside atm. Went to pull out $300, $300 removed from my account but was only given $120. Really? Went inside to talk to the teller and now have to call my bank to fix another banks problem.
MA
Marcie Hricziscse
They have pretty much changed to a bank. There is very little about them that is credit union like anymore. Not to mention the service is not good. The drive thru at the Goodyear brach is the THE WORST.....waiting in a line of 3 cars for almost a half an hour is ridiculous.
DA
Darrell Kimes
Came in to start an account. I was taken care of by Yvette. Very professional. Great job. Promote at earliest convenience!!!! New member Darrell Kimes
CH
Christina Knoles
Very poor service. You can never get anyone on the phone. You have to leave a message and they never call you back.
PA
Paul & Terri B
Tellers need more training. Bad attitude and difficult to work with. Banking at the Avondale branch is unpleasant.
HA
Haya Runyon
Friendly. Informative. Fast. Mr. Soto is an asset. Thank you.
AS
Asael R
Meh - employees are great, banking policies are absurd.
RO
Robert Winkler
I do shared branching here great customer service.
CI
Cindy Celis
Customer service is absolutely terrible!
CA
Carey Holzman
Bank disguised as credit union