Category: | Insurance Agency |
Address: | 6200 Mineral Point Rd, Madison, WI 53705 |
Phone: | +1 608-238-2686 |
Site: | neckerman.com |
Rating: | 5 |
Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM Closed Closed |
PA
Patty Adolphs
I had been with the same insurance company for over 15 years. I had never compared prices or shopped around. My insurance company hiked their rates across the board …out of the blue…and that was the event I needed to do some comparative shopping. Long story short, I landed with Ryan Waite of Neckerman Insurance and I know I made the best decision. Period. First of all, the rates were fabulous. Ryan took the time to tailor specifics to my needs. There were questions I didn’t know to ask. Ryan is thorough and made sure I had a good understanding of what I needed and how my policy worked. He is patient, knowledgeable and insightful. Then, as fate would have it, there was a hail storm and I needed to file a claim for some siding replacement. The process was smooth and uncomplicated. When the siding was being replaced, the contractor discovered water damage behind the siding in a few areas. After submitting another claim and having an adjuster chime in with a settlement, I told Ryan I was not happy because the cost I incurred for the correction of the issue was much higher. Ryan went to bat for me, explained the details of the problem and they reached out to my contractor and then came up with a satisfactory settlement. I couldn’t be more pleased. He was there by my side and in my court the entire time. Ryan Waite @ Neckerman Insurance is who you want when the going gets tough!
GE
George Esser
During the September 2016 hail storm in Madison our home had damage to the roof, skylights and siding trim. Our experience with Neckerman was outstanding. First, after the storm they proactively sent out an email to their policy holders listing the steps that should be followed to make a claim. Second our agent, Roya Romaine, was extremely helpful when I followed up in explaining the process. She also sent me a list of contractors that they recommended. This was really helpful since we were unsure about selecting a contractor. The one we selected, Superior Construction Lodi WI, was excellent and were able to complete the job very soon after receiving their estimate. Third, the claim and settlement process with Auto Owners went very smoothly. Superior Construction worked very closely with Auto Owners to ensure that all elements of the claim were satisfied. Kudos to Neckerman/Roya, Superior Construction and Auto Owners!!!!
ER
Erik McIntire
I was looking for an independent insurance agency local to Madison and Neckerman Insurance came highly recommended. I had the opportunity to work with Kyle Fetters as my Account Executive, and he and the team at Neckerman Insurance made me recognize why they are so well regarded. Not only was Kyle very knowledgeable and quick to respond to any questions I had, but I could tell he was looking out for my best interests and working hard to find me great coverage at an affordable price. Deciding what kind of insurance to get was complex and a little intimidating for me, but Kyle took the time to thoroughly explain policies and made the process really easy and straightforward. I have much more peace of mind when it comes to my insurance now, and I recommend Neckerman Insurance to my friends and family because of their personalized approach, great rates, and unbeatable service.
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Sandy Johnston
Switched insurance from a company I had been with my entire life, and have nothing but POSITIVES to say about Tony Arneson and his staff at Neckerman Insurance! They are an office that is really there to provide service to their customers, which is becoming a rarity in this industry. Tony took the time to go over our new policy to ensure that our needs were met, and found us the best rate out there! After a minor loss that our son had, we were kept informed by them throughout the entire process. Tony contacted us at the renewal to go over any rate increases they may happen, which did not! Whenever insurance comes up and the costs, I always recommend Neckerman as we received a great quote, and continue to receive excellent service!
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Ryan Cothrun
Tony and his crew are great. All work on the same high level. We switched to Neckerman a year ago after a bad experience with another company. It has been night and day! They are timely on responses and proactive and actually pay attention to the accounts. I am in Arizona and thought the distance in offices would pose an issue, however none exist. They even help me work through problems with the old company and old policies... We all know Insurance is not on our mind daily when running a businesses... WE HAVE A BUSINESSS TO RUN! With Neckerman I can focus on my business and not stress about my insuracne.
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Jeff Grumbling
As a fairly new business to the Milwaukee area, I was looking for the best insurance partner to help protect our assets and our company. Neckerman Insurance came highly recommended . I was introduced to Dale Kalscheur , who now manages our account. Dale was very professional, friendly, and extremely timely in his responses. He worked closely with me to determine the best coverage for our organization. Dale was able to address all of our needs quickly & cost effectively. I would highly recommend Neckerman Insurance and in particular Dale Kalscheur for all your business insurance needs. They did a great Job!
CA
Cailin Mani
I highly recommend Neckerman Insurance Services. I’ve worked with Neckerman for both my personal and business insurance needs. As a well-respected, local and independent insurance agency, I truly value their advice and expertise on all types of insurance products to help mitigate risks for my employer and my personal assets. I’ve found their staff to be extremely responsive, friendly, and helpful with all questions. I recommend Neckerman without hesitation and consider them a best-in-class agency.
JE
Jenny Damrow
Amazing service, professional team! We switched to Neckerman Insurance for our small business policy this fall. They have excellent reviews and they really do hold up! I was looking for an agent that has good communication and service. Kyle has gone above and beyond to find us the best policy and create a lasting business relationship with us! We will be switching the rest of our insurance policies to Neckerman! Thank you so much for being a great insurance agency! :)
DO
Donna Parks
We had been looking for a new insurance company to work with us for our business insurance and our personal insurance. We went to Neckerman Insurance and met with Randy Krantz. He spent time doing an extensive evaluation on both our personal and business and made recommendations we felt confident in. Finding someone like Randy that looks out for our best interests and that continues to do so has been great! We highly recommend Randy Krantz at Neckerman.
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Brittany Hammer
I had the pleasure of working with Kyle Fetters on applying for small business insurance. Even though a lot of carriers typically do not cover my business, or require a certain number of operating years, Kyle was able to find me two options to choose from. He listened to what I needed as a business owner and really took the time to get to know me. I would definitely recommend Neckerman Insurance, particularly Kyle Fetters, when looking for insurance!
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Katarina Luther
The group at Neckerman has provided exceptional service for the insurance needs of my business and my personal residence. Having a local, friendly representative meet with me conveniently at my office for discussions and paperwork played a big factor in my choice with Neckerman (thank you Kyle Fetters). I appreciate the individualized service and would highly encourage anyone to consider Neckerman for their insurance needs.
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Lynn Garner
Nothing but praises for a patient and informative agent, Kyle Fetters, who works with Neckerman Insurance. Kyle was responsive and motivated to help us obtain the best policy for our homeowner needs. I usually do not fill these review opportunities out but feel he went above and beyond our expectations! I appreciate the many policy adjustments he made to fine-tune the policy to our concerns. Thanks Kyle!!
JA
Jayson Brown
Dale is wonderful to work with. As a small business owner there are questions that I never even thought to ask but ended up being extremely important in making sure all my insurance needs were covered. Dale asked these questions, evaluated what would work best for my situation and provided a solution. "Service" is extremely important in my industry and the team at Neckerman excels at this.
BR
Brandon Pivotto
I have worked with Doug and his staff at Neckerman for almost five years now and have nothing but good things to say. They have always provided me with excellent service and are always prompt with any questions I have. One nice service they provide is they automatically check every year to make sure I am getting the best rate possible. I recommend them to all my friends and family.
JA
Jae Grimes
I came to Neckerman to get coverage for my independent business inventory. Jessica in personal lines ended up quoting me for a package policy for renters, auto, and personal business coverage that was cheaper than just my auto policy previously! I also had a quick and stress-free experience to get a crack in my windshield fixed with my new insurance. I highly recommend this agency!
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Ruth Gonzalez
I dreaded the thought of figuring out Insurance even thought I know it was needed. Working with Ryan Waite instantly put me at ease. He answered all my questions thoroughly and explained things in detail so I could be confident about my final decision. I never felt pressured or pushed into anything and feel great knowing that he can be an ongoing resource. I highly recommend!
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Bennet Wencel
I am a new customer to Neckerman Insurance and have been extremely impressed with their customer service and attention to detail. Not only were they able to lower my rates, but they were able to give me a fast and accurate quote. Neckerman is also very involved in the community, which shows their commitment to making the Madison area a better place to live and work.
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Chad Snell
Finally a company that understands the needs of their customers. Without piling on unnecessary coverage, our agent was able to protect our interest and the interests of our customers. In addition, their knowledge of business operations means they recognize the areas where you are most vulnerable and help you safeguard your business with coverage you really need.
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A Private User
I have worked with other Insurance agents in the past and Neckerman Insurance Service & Ryan Waite, have made it the best experience by far. I have my business insurance with Neckerman and with Ryan Waite as my agent I know that everything is handled professionally, honestly and with integrity. Thanks again to Neckerman Insurance Service and Ryan Waite.
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Steve Bobeck
My company has been with Neckerman Insurance for many years and they have always had outstanding service. The staff is courteous, prompt and professional. They are knowledgeable on all types of insurance. I like working with a local company for our insurance needs and Neckerman is the best. I would highly recommend Neckerman Insurance Services.
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Gregory Frahm-Gilles
I work with a number of small businesses, and Ryan Waite has always been incredibly helpful to me or my clients in need of personal or commercial insurance. Ryan also set up insurance for a non-profit that I am involved with, drastically increasing our coverage for the same rate that we were paying with someone else. Huge savings for us!
CH
Chanda Kulow
We have been with Neckermann Insurance for just over 1 year. They provide coverage on everything we need including life insurance. Our agent, Ryan Waite has been extremely pleasant to work with. He is prompt, courteous and extremely professional. I would highly recommend Ryan and his agency to anyone looking for insurance.
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Marian Walluks
The service and advice I get from my contacts at Neckerman Insurance Services has always been first rate and very timely. Whenever I call with a question or request, the response is almost immediate. They are knowledgeable and very customer oriented and a pleasure to work with on any type of insurance.
ST
Steve Erickson
we have had our personal insurance with Neckerman for the past 17 years. luckily we have had few claims but when we did they were handled fast and professionally. we believe that Neckerman pursues lower rates and offers them when they become available. very highly recommend the agency.
AN
Angie Herl
Received excellent customer service from Stephanie. She assisted me with multiple transactions and resolved a challenging issue that was discovered in the process. She was professional, courteous and worked diligently to achieve a satisfactory outcome. Great job, Stephanie!
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Christopher Uschan
The team at Neckerman found me the best car, life and home insurance saving me a lot of money and getting me better converage. Working with them is so easy. What a team of friendly people. They blow AF out of the water. Would never use anyone else. A+
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Dan Dieck
Neckerman Insurance Services will truly take the time to fully understand your business, provide options with the pluses and minuses of each as well as give you their professional recommendations. The responsiveness of the Neckerman Team is exceptional!!!
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Kendra Kreutz
My agent, Kyle Fetters, was knowledgeable and made sure that I had the right coverage for my needs. He went the extra mile. Neckerman has always been highly recommended and now I know why! Great staff and an easy phone call away when I have questions.