Category: | Print Shop |
Address: | 2189 3200 W, West Valley City, UT 84119 |
Phone: | +1 801-972-2900 |
Site: | alphagraphics.com |
Rating: | 4.6 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
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Tyler Thompson
Please, If you are going to use Alpha Graphics for any reason PLEASE PLEASE PLEASE go to the Orem, Ut Branch and ask for Howard Starr. Story goes as follows; I needed some inserts for a product I make and business cards for my business all in which I needed for a trade show I was going to. The West Valley location is near my house and was convenient for me to do drop offs and pick ups. I gave my insert files to them to have printed, cut and folded. I didnt have my file from my artist for my business cards at the time. Thank God. The first print sample they gave me was way too small so i asked for one printed to size of the file. The second print they gave me printed grey and splotchy when it needed to be Black. I asked for one where it would print black and they stated that that is the best their printer could do for a proof. I needed these for the next day so I signed off on the proof and hoped for the best. I work in Orem and later that day received the file for my file for business cards. I called Howard at the Orem location and he jumped through hoops to get proofs printed and the order finished the same day for me. Not only does the Orem location jump for their customers but they printed my Business with black ink and they look perfect. So the nail in the coffin came in the form of a survey from AG West Valley and I put on the survey that I was not happy. I then received a call from Gail Singley who I think is their Business Development Manager asking for a recall of what happened with my experience. I explained the whole situation to her and even followed it up by sending he copies of the products both West Valley and Orem printed. I followed up with her (me calling her) to make sure she had received the envelope containing the products that were not only printed without the correct color but also folded incorrectly or crooked. She stated that she did and would have to follow up with me, due to the fact she was working on a project for a bigger client. I again followed up with her a few weeks later and she still didnt have time for me. She said that I would not need to call her again as she would follow up with me. This all took place in April and now here it is August and I still have had no resolution to this matter. Again if you are going to use AG for anything PLEASE PLEASE PLEASE go to Orem and ask for Howard Starr. It is worth the drive and they will jump through hoops for you.
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Shellie Barrus
From the very first phone call to the day we picked up our delivery truck newly wrapped with our amazing logo and marketing messages, our experience with AlphaGraphics West Valley was amazing. Everyone on the staff was very engaged and attentive to our needs. They helped us choose the right product for us and helped guide the design so that we got the most bang for our buck. We are so pleased with the exceptional workmanship and quality of the product used. This was a fairly large expenditure for us and we were concerned about making the right choices. The team at AlphaGraphics West Valley really cared about our needs and were excellent at guiding us through the process. We would highly recommend using this top notch business.
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Janna Jensen
I have worked with the West Valley Alphagraphics for over a decade on projects for several of clients and employers. I can always count on the team for great services and to produce great work. AG is my go-to company for most printing projects as I know I can rely on a high-quality final product. I even used them to produce a stretch fabric tabletop booth that impressed my superior and I was happy with the price. If you are looking for a partner for help producing your marketing pieces, I recommend Alphagraphics West Valley.
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Heather Hansen
AlphaGraphics of West Valley is wonderful to work with. They are very knowledgeable and always willing to answer questions and help us get exactly what marketing materials we need. We have been working with them for years and because of their excellent service, we will be working with them for years to come. I would highly recommend AlphaGraphics!
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Tina Thorn
Alphagraphics is always great to work with. very professional employees. Have used them for many printing needs and all work is exceptional. Thanks for all your hard work and wonderful quality products.
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Bridger Mecham
Very impressed with the service AlphaGraphics provides. Quick turnarounds on our last minute requests, quick to provide bids, and provide constant communication to ensure they are meeting our needs.
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Susan Merrill
I have used this AlphaGraphics for several years and they have been great. I never even have to go into their store. We do everything through email and I am very pleased with their work.
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Noah Takatsuno
ag has helped us both with printed material/manuals for our training seminars and clothing with our logos. The quality and service has been excellent. Michael Takatsuno PUSH Trainings
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Peter I
BJ has never let us down. We come to him (unfortunately) with a lot of last-minute jobs and AG always delivers on time, and cost is very reasonable. Highly recommend.
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John Branscomb
The crew at Alphagraphics is very committed to getting it right and done in a timely manner! They are very creative and ready to do what you ask…a great partner.
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Mitch Bauer
B.J and team, Great Job! my order on Friday afternoon was ready for my trip on Monday morning and the printing was awesome. Thanks for helping us out!
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Mark McCormack
Garrett Schiffman is the best agent I have ever had. He is great to work with and fun. I skip over about 4 stores just to work with him and his team.
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Monster
Best Damn Experiences Eva!! Love utilizing this location so caring and knowledgeable, Repeat customers forever!
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Ashley Larson
Alphagraphics is my first choice for printing, and WVC is my first Alphagraphics of choice! Best of the best!
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Carle Aldrete
Bryan Baker rocks the AG West Valley team! Seriously a great group.
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Michael Roberts
Great people and service. I use them often
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Jeff Caprin
Always great service and product!
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Dustin Kasai
great service. nice work!
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Jaysen Adams
Did great, as usual.
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Jimmy Brito
Great Service !