Mountain America Credit Union

Category:	Loan Agency
Address:	88 N 500 W, Provo, UT 84601
Phone:	+1 801-373-0330
Site:	macu.com
Rating:	4
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed

Location

Photos 35

Reviews 17

Mark Hersom

On Saturday July 1st, I went to the Provo branch to deposit money into my landlords account. I have been depositing money into his account for a number of years with only a few issues. I do not have my landlords account number and have only had to give his name and general location of where he lives to deposit the money. On this occasion I wrote out a note and sent the money into the bank (using drive up because MACU does not believe in opening their lobbies on Saturdays) for deposit. The teller asked for his account number which I informed her I did not have and that he was the only person in that city with his name. The teller informed that she could not grantee the money would be deposited into his account without his account number. I asked for my money back and drove back to Spanish Fork to complete the deposit(they have done this transaction in the past for me without my landlords account number.) I was very dissatisfied with the poor service I received for this branch and the employee.

Dallin Palmer

I bank at this branch and am a little baffled by what just happened. I called in to get some advice, pressed 3 as directed and it just rang with no answer for 2.5 minutes. I wait a few minutes and call back... This time there is an answer... The receiver jostles a little...And then Click they hung up on me!! I used to think of them as a friendly community centric CU. not so sure I was right anymore.

McKayla Marshall

I got my checking and savings account through them because I had only heard positive things. I then got my first car loan with Holly and she was amazing and very helpful. I love this credit union.

NewZealandAmerican

Very nice credit union and branch! Great friendly customer service, and besides credit unions are more better and safer financially than banks! MACU has plenty of branches statewide!

Merington

This location have always been very helpful to me. They are always nice and easy to work with even when challenging questions come up. I am very pleased with every employee.

Jack Robinson

I have been banking at Mountain America CU for 20+ years. The Provo branch is my favorite location for many good reasons, they are friendly, professional and always helpful.

D Thomas

Very friendly staff at Provo MACU; NOT LIKE THE BIG BANKS, more like an old fashioned financial institution; GREAT STAFF; Very acomodating to the customer

Pierce Johnston

Friendly staff that were helpful in finding out about checking accounts and credit cards. Free change counter (for members) is nice too.

Carl Brown

My wife and I showed up with a simple question and we were treated with absolute disrespect. I am appalled by the rudeness of the staff.

Justin Carr

I like the credit union but this branch is real hit and miss with their employees. They are amazing or absolutely a pain to work with.

chely negrete

Love it..... i refinced with them and my apr is now 5.99% from 22.45% that is what i was paying with my previous financial company

Dewey Levie

Wonderful experience doing business with them! Yesterday there was no line, they were prompt and took care of my needs! Thanks!

Cheri Henriod

Scotty is so friendly, I have my own business and my clients appreciate it when greeted by name.