StoneBridge Heating & Air Conditioning Inc

Category:	HVAC Contractor
Address:	4202 Republic Dr, Tyler, TX 75701
Phone:	+1 903-565-5414
Site:	stonebridgeac.com
Rating:	4.5
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours 12AM–11:59PM Open 24 hours

Location

Photos 41

Reviews 10

Jason

I upgraded my system from an older trane model that was supposed to be more efficient. I went with Stonebridge because they had the best price and were friendly. From the beginning the install was a disaster. 3 call outs to clean up sloppy institution work. from plugged drain pan line to hanging wiring from the outside soffit. And today I was informed I owe a 150 dollar bill because they were called out again to fix a loose connection on the breaker. The connection they made when installing the unit less than 2 years ago. But their institution is only covered for a year. I even asked if that sounds right. Nothing. Silence. Then told again instalation is out of warranty. Very disappointed to put it nicely. I should have kept my 20 year old trane. Never had an issue. Save yourself some frustration and spend the extra money on a reputable company.

Robie Morgan

We were awakened a couple of evenings back as our house began to warm up. Called Stonebridge the next morning and was told that they would have someone out the same day to look at our unit. A young man named Justin showed up, examined our unit, and to our surprise told us we just needed the capacitor on the condenser fan replaced. We expected the worst and could have been charged for much more, but we felt we were treated very fairly. We were told about their yearly service plan, and what we would save on the current repair. It was a no brainer! Justin was courteous, professional, took the time to explain things he found to us, and as part of the service plan, did a thorough inspection of our a/c and heat. BRAVO Stonebridge! And THANK YOU Justin, for being an outstanding representative for your company!!!

Melissa Ellery

I have met 2 of their technicians. John P. and Chance. I have to say I was highly impressed. They are willing to educate you and take their time to make sure you are comfortable with what is going on. They had me perform a couple of tests after they cleaned/looked at the system to confirm all was well. They explained how it would work and why. Everything did exactly what they said it would. I felt comfortable with them and was so pleased with their pleasant and friendly manner.

bry mit

Stonebridge came out this morning and repaired my AC. Justin found the problem immediately and had it fixed very quickly. What was really amazing was that he got here about 30 minutes after my phone call! Although there was undoubtedly some luck involved in that I called at a good time and they happened to be available, still, I was extremely pleased. The price for repair was very reasonable. This entire service could not have been better.

Jackie Bekka

Justin is a very personable and knowledgeable air conditioning tech! He has always showed up on time and greeted us with a friendly but professional manner. He also takes the time to show us the problem with the A/C unit and then shares what he plans to do to correct the problem. I highly recommend StoneBridge Heating & Air but also wanted to let the company know what a great employee they have working for them!

Charlotte Fincher

Impressed is an understatement. Mike and the whole team are very professional. They saved me half of what other services would have charged. I am a customer for life. I cant say enough wonderful things about Stonebridge. I will recommend this company to everyone I can. Thanks to Mike and the rest. Job well done. Charlotte Fincher

Jamie N.

I experienced poor attitudes and terrible customer service. Also, nobody in their office seems to communicate to one another or the customer. Excessive delay in service was experienced because of this. I will not recommend this business to anyone.

tara lowther

Had a great experience with StoneBridge. They did a outstanding job fixing my air conditioner. I am a long time customer and will continue to call StoneBridge for all my ac repairs and maintenance. Thanks Joe!

Chris Draffkorn

I spoke with two employees at this company. They were both honest and straightforward in explaining and fixing the problem. I will definitely use them again in the future.

A Private User

Professional, cordial, and amazing customer service. Choose StoneBridge and feel great.