Category: | Credit Union |
Address: | I-35, San Antonio, TX 78239 |
Phone: | +1 210-442-0100 |
Site: | firstmarkcu.org |
Rating: | 3.2 |
Working: | 9AM–5:15PM 9AM–5:15PM 9AM–5:15PM 9AM–5:15PM 9AM–5:15PM 8:30AM–4:30PM Closed |
AL
Alashe Adeoye
Bank charges 2( -$28) ($56) overdraft fee for a $1.88 debit card charge bringing the account tp -$57.88. Asked them the reason for me been charged both fees on one overdraft ? Answer was the system does not understand logic. The Mgr I spoke to on phone went ahead and said "if you like call a thousand times, fee will not be waived cos it is not bank error" . Simple Maths.. overdraft $1.88 is only supposed to incur a $28 fee not a double charge. I would not have my enemy bank with FirstMark CU. Terrible experience
ST
Stephen Mcinturff
Presently in the branch and have been waiting for over 20 minutes to ask a simple online banking question. Only the office people can answer even though tellers can see all the account info. 2 people to help in the lobby with 7 other empty offices. Try using your fees to employee more help.
YO
Yolanda K Parker
Financial services, loan officers, cashiers, security and drive-through services. Beautiful facility and great staff. Thanks.
JO
Jose Baez
Their Peachtree bank statements plain sucks hard to read those statements
TA
Tammy Nunez
Nice pretty bank with friendly drivethru
JO
Josephine Castriota
Great customer service