Category: | Credit Union |
Address: | 6061 I-10, San Antonio, TX 78201 |
Phone: | +1 210-258-1234 |
Site: | credithuman.com |
Rating: | 3.8 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–6PM Closed Closed |
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SAVANNAH COTHRON
I recently opened an account with Credit Human almost a month ago, and it has been the WORST experience I have ever had from a financial institution. If I could leave 0 stars I would! The bankers do NOT know the meaning of customer service. The banker at the location near 1604 and 281 called me difficult simply because I wanted 3 accounts, 2 with my husband and I, and the last one with just myself. But apparently that is too difficult! To make my experience even worse, I noticed a courtesy pay charge on my account one day after visiting the grocery store. I had transferred plenty of money into my spending account 5 minutes prior to swiping my card and the transfer even said it went through. I called to have it refunded and the representative said I should have been more responsible and transferred the money even sooner! She also refused to refund the fee. I do not believe that I should be at fault for their slow systems; I did my part and made the transfer. I even escalated the issue to a supervisor with no luck. I WILL BE CLOSING MY ACCOUNTS. DONT GO TO CREDIT HUMAN.
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Clarissa Espinoza
I have been a member here for over 8 years and have never had an issue. Every employee that I have encounter has always been a delight to work with.
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Genevieve Juarez
Most of the time, no matter what time of the day, is very busy. Long lines, but tellers are always pleasant.
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Lorena Daugherty
They give great rates, great service and have great hours. Easily to work with on a car loan.
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Stephen Allen
Very nice location with great service.
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Selene Flores
Bad service