UFCU Ben White Financial Center

Category:	Federal Credit Union
Address:	130 E Ben White Blvd, Austin, TX 78704
Phone:	+1 512-467-8080
Site:	ufcu.org
Rating:	4
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed

Location

Photos 28

Reviews 17

Scott W

Worst bank ever. I try constantly contacting them about my horrible rates with car insurance and mainly my interest rate which is astronomical which they seem to always ignore. I feel as thought I am on a blacklist. Of course, not when 1 day late or 1penny missing from their monthly bills that continue to eat away at my funds. I used to do all my banking with them and were curteous and helpful and friendly. Not anymore. Better going with the convience of Chase or wells fargo, or even better, a true credit union. Instead of a wolf in sheeps clothing like UFCU has become last few years. Too much success = customers lose. Too bad.

Amy Salazar

Same as others reviewed...for the past 2 days I been trying to get a temp card I sign in and wait next thing I know walk ins are being helped first! Wow! I wait 20 to 25 minutes then I leave,due to being on my luch time(lobby is open 9 to 5 I get off at 5:30) seems like everyone is at lunch at the same time! Short on staff..very ridiculous!

Jonathan Davis

Extremely disorganised bank. They make you put your name and info in a line queue only to randomly go up to people who are in line in no particular order, frustrating all of the folks who have been patiently waiting and then are confused when half of the customers abruptly leave.

Mike Esquivel

I was waiting on account services to start helping me and one other persons in front of us..2 walks- ins can in and immediately the person started to help them first even though they DID NOT check in..

Michael Mohica

Great bank, WORST ATMS EVER...either out of order completely or the cash deposit slot is out of order. Super annoying and inconvenient.

Alejandra Levy

Love this bank. I have been banking here for over 20 years. They are friendly and hands on. Love the on line banking.

Giovanna Rodriguez

I love ufcu but the drive through is super slow and not to mention the line for the ATM ! Need more atms

Chad Jennings

Staff is great!!! Always ready to help with anything and drive thru teller service is very quick.

crystal ramirez

I just opened up my account today and the service was great! Allison was very helpful!

Oneup Plus

they are allways willing to help and they are very nice i really like this bank