Category: | Debt Collection Agency |
Address: | 560 S Herlong Ave, Rock Hill, SC 29732 |
Phone: | +1 803-323-5200 |
Site: | tbandl.com |
Rating: | 4.5 |
HA
Hannibal Mayers
I have been on a long journey to paying off my debt and every single time that I call this office it is the same consistent customer service. They are always so patient with me. I have them change my payment processing cards and amounts that I am paying and I never get any kickback nor the feeling that I am being a bother. As luck would have it I keep being aided by mr. Chad Passmore and each time he gives me above and beyond service. I am from Columbia Sc and live in northern Va where there is barely any hospitality but his patience and professionalism is always a warm southern welcome accompanied by true sincere care. Thank you sir, you make it stress free for me to stay consistent.
LI
Lily Belekewicz
The lady I spoke to on the phone was very rude. She kept telling me that I had a bill regarding a school I applied to three years ago saying I had some debt with them. Saying this debt collected interest and fees because I did not pay. I never got a call, email, letter in mail, or voicemail regarding this matter from either my school or this debt collector till today. I always answer my calls, constantly check my email for work, and pay my bills on time or early. This is unacceptable and unprofessional. Your business should be more on top of the matters. Awful company, awful customer service.
MO
Monte Harrison
Great customer service, have had two different encounter with this agency and both individuals that I have work with have been great. They are more then willing to help you, to work with you and to talk you through your options and filling out paper work or application that need to be done to help you. Overall a great experience working with Todd, Bremer & Lawson Inc.
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Priscilla S Wilson
I have been communicating with Mr Hall at Todd Bremer Lawson Inc, and am very impressed with how comfortable he makes me feel about paying off my debt. I generally do not like dealing with any type of collection, but Mr Hall has been very professional and courteous while handling business! He is an asset to his company!
BU
Butterfly Wingz
Mr. Ron Oxford was very helpful in helping me consolidate my loans and all the paperwork that comes with that. He asked if I had questions about the process and explained everything that would happen. I really appreciate the aid that he has given, and although there were a few mixups, he has been pleasant to work with.
CA
Caleb Staves
Kim was very helpful for taking my payment and answering my questions. I understand collection agencies probably always get a bad rep but Kim helped me. The only problem I had was trying to call the agency, I had to call 15 times to get someone on the line but once they answered everything went super smooth!
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Patrick Whittington
Excellent company that is honest, friendly, communicable, and easy to talk to. I have dealt with Hall Dozier for a while and cannot say how refreshing it is to speak with someone in this position who actually cares and is willing to work with me on multiple occasions. Excellent firm, excellent personnel.
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Richard Ryles
I wish I could give them 6 stars, they were able to take care of my bill with speed and efficiency. I spoke with Kim who was heaven sent. Because I needed a hold removed at George Mason, she was able to have my hold removed on the very same day! Very kind and compassionate, and I can’t thank her enough!
JO
Jordan Price
Debt Collection is never, ever fun but my representative, Hap, made it bearable. :) He was extremely knowledgeable, understanding, and never pushy or rude. Made me feel comfortable with any dumb questions I may have had. Thank you so much, Hap, for making this debt a little bit more manageable.
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Megan Null
Chad Passmore was a tremendous help today! Very quick and easy to make payments and to let me know when my next payments are. Todd Bremer and Lawson are helping me get my student loans paid off at a rate I can handle on my own. I would recommend them to anyone.
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Becky Stowel
I wish I could give this place a half of star. No one ever answers. They are crooks and not a real firm. About 3 people who takes money and can never give a straight answer. Im reporting them to the BBB and you should to if you have a problem. ASAP
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Tara Scully
Kim was so helpful and understanding. I called to straighten out a student loan that had been sent to Todd, Bremer, and Lawson for collection, and she reviewed my options with me and helped get me back on the right track. I am truly grateful.
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Cassie Larson
While collection agencies usually get a bad rap, the people in this office were very kind and helped me through the process of paying off a late payment for college. Thank you so much, Kim, for your kindness and for being so helpful.
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Kris Bennett
I had the opportunity to have Erin work with me as far as consolidating my student loans. She was so helpful, she called me back to make sure everything went through. She made the process a whole lot smoother.
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Gayle Johnston
Working with Ron Oxford at Todd, Bremer and Lawson to manage a huge student loan gone awry. He has been very helpful and considerate in trying to get this account back on track. Thank you.
CA
Caleb Wood
I spoke with Erin a number of days ago. She was very professional and courteous. This is an awesome place of business with a solid infrastructure. I was very pleased with my experience
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BeeJ Ro
Erin is super! So helpful, she goes above and beyond all expectations. She has helped me step by step with my needs, and has always made me feel comfortable. Very nice working with her!
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Megan Bumby
I can honestly say this company has provided me with great service and amazing patience. Thank you Mr. Oxford for all of your help and support, you have helped me lift such a burden.
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Erin G
I spoke with Mrs. Templeton about an outstanding balance and she was so helpful and understanding of the situation, she talked me through every single charge and was just wonderful
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Larry Quick
Ron Oxford really assisted me with my loan and made me aware of the low interest rate. Ron helped me put a 30 plus year loan to bed. thanks Ron for you help and expertise.
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Devan Isenhower
Received a fake collections letter from this company with seemingly accurate information (my University, Full Name, etc.). Screw this company and their scams.
KA
Kasia Tester
Amanda was very helpful with my loans. She provided a kind experience with this stressful time. I am relieved to have someone so patient working with me.
EA
Earl Johnson
I had a great experience with Hap when I called in! He was very helpful and patient. One of the best experiences I have had from a customer service rep.
KA
Kayla Bridges
I spoke with a polite lady by the name of Erin for about 15 minutes... She was patient and very helpful in providing information concerning my issue !!!
YO
Yonas Berhane
Agents at Todd, Bremer & Lawson are super polite and helpful. They offered me a great deal in the payment plan towards my tuition to my university
CH
Chelsea Updegraff
Friendly and speedy customer service. The representative I spoke with was super friendly and was able to assist me with everything I needed.
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Crystal Mcdonald
Awesome customer services, Very happy with the support I received from them. They help with getting my student loan out of defaulted.
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Feliz Fuentes
Staff here is nice, Mr. Oxford has really helped to be able to pay off my loan, nice in doing it too, not a mean person at his job!!
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Nick Damien
Ron Oxford was very helpful in getting my debt sorted out with no problems! Very friendly and it felt like he was there to help me.
WI
William Tanzie
My time working with Kim was awesome. She made the process easy and was very timely when it came to getting back to me!
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Tyler Verrett
Kim was so nice to me and helped me understand the collections process and paying for it. I had a great experience.
PA
Parker Daniels
Frank Cox has been extremely helpful. Always punctual with his calls, very informative, and pleasant to talk too.
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Ronauldus Woods
Amanda was very helpful and walked me through my loan process step by step. Very nice company to work with
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Paige Keiser
Erin was great! And is reaching out to my school because of a complication so I can get my diploma!!! Yay!
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Chris Cummings
Made a $500 payment through this company and they stole the money and never forwarded it to my university.
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Dan Chuck
They actually are very cordial. Erin was pleasant, and helped me detemine a rate that was best for me.
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Candace Harris
Very professional and easy to work with. Hap is always friendly whenever I call.
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Francisco Cruz
Helped me with consolidation. Very helpful, knowledgeable, and professional.
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angela foster
Working with Kim to get my debt taken care of! Very nice and professional!
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Jake Fulton
Amanda was fast and efficient in getting me the information I needed
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Isy Okolo
Excellent customer service. Kim is always friendly and efficient.
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Pandora Nuga
Erin has been most helpful...very pleasant over the phone.
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Larissa Dorr
Friendly, patient and very helpful customer service
MI
Mikail Mubarak
Very helpful and insightful!
AL
Alex Mcfarland
Erin was A+ help
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Mary Valentine
Rude people.