Category: | Bank |
Address: | 1591 N Germantown Pkwy, Cordova, TN 38016 |
Phone: | +1 901-757-6230 |
Site: | locators.bankofamerica.com |
Rating: | 2 |
Working: | 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–5PM 9AM–12PM Closed |
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Cecil Robinson
Banking hours 9 to 4. Really? That is while most people are working. One person on drive thru most of the time. Window lane never open....must use outside lanes and the tubes. Since the government bail out, Bank of America has shut down many locations, reduced banking hours, reduced staff, and destroyed customer service. No wonder the staff has an attitude dealing with with customers that have such a long wait. This compares to the DMV when getting car tags. Unacceptable for a banking institution.
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Glen Leath
As a bank user, I am satisfied, but I am not in a hurry. I have found the bank personnel to be very friendly in all of my transactions. If you are a patient person, you will be satisfied, if not, well there are other banks. THE ONLY PROBLEM I HAVE WITH BOA IS THE NAME AND THEY DO NOT HAVE A FLAG POLE WITH AN AMERICAN FLAG FLYING...............WHY????? Greed of the company officials? Get a flag folks and fly it.
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Gang Qi
i agree completely with most review comments. this is, if no the worst, at least one of the poorest to provide reasonable services. for instance, you would probably never get any phone supports at all, while, there are free staff round not taking the phones i saw it many times when i was there in person.
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That Way
The red head heavy set woman is extremely rude and knows nothing about customer service. She was rude to a woman through the drive through and when she called me up to her teller desk, she was rude to me when I asked her about direct deposit. She should be fired! Horrible customer service!
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MIIX MII
Never in my life have I seen a bank with the line out of the door and only one teller helping people. 2 other people are their window and have been for several minutes and will not help anyone. It’s almost like they are pretending to be busy solely so they won’t have to help.
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Robert Holcomb
Absolutely the worst run business I have ever seen. Between dealing with incompetent people on the phone to rude people at the branch location. Four phone calls and a trip to the branch and still not able to pay auto loan online. DO NOT BANK HERE!!!!!!!!!
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A Private User
This bank is a ripe off. Everytime I turned around I had an unknown charge coming out my account. I hate this DAM BANK. BOFA IS A SCAM. They didnt EVEN KNOW WHAT WERE THE CHARGES coming out of my ACCOUNT! I WILL NEVER BANK WITH BOFA AGAIN!!!! SUNTRUST #1
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A Private User
I am a commerical account holder and this place really plays around with you in the line. I can be first in line, out of both lines, if by the end of their current customer transaction someone jumps in line, they call that person first. Bs.
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Bashir Morshed
Tiffany rose, associate with an attitude. Not comprehensive when we setup a new account. she forced us to have a paperless account, even though we wanted a paper statement. poor quality and lots of attitude.
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Juan Garcia
Horrible service they have three windows open but no one helping anyone will be driving an extra 8 miles just to avoid this unprofessional environment
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Sara DeTombe
Friendly people, always a smile to greet me. Very helpful staff too and personable. Thank you for your help with my certified checks. :)
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sandra leyva
Super BAD customer service, the manager Chaunna Burton is very disrespectful and discriminates against those who attend this branch.
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Mesfin Degefa
Theresa is a terrific lady. She is super and herpes everyone fast and perfect. Keep it up.
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A Private User
We have been using this bank ever since it opened and have never had one problem....
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Bria Carmichael
Friendly staff, willing to help you as quickly as they can for it to be a bank