Texas Bay Credit Union

Category:	Credit Union
Address:	12611 Fuqua St, Houston, TX 77034
Phone:	+1 713-852-6700
Site:	texasbaycu.org
Rating:	3.4
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–6PM 9AM–5PM 9AM–12PM Closed

Location

Photos 34

Reviews 18

Ryan Pettit

These guys are a pretty good little credit union, in that they participate in shared branching so that you can go to most credit unions nationwide for service. I have not had good luck getting decent communication from them regarding loans however. I was told that I was approved for a loan, and then 10 days went by of me trying to get a hold of them, and after 10 days they changed their mind on the approval. They were horrible in their communication, not returning calls, or emails, and then changing their mind really was tacky after all of that hassle. I would advise going elsewhere for banking services.

Joseph Skinner

I have a bank account, credit card and pre-approved car loan through this bank, yet I cannot seem to get a hold of anyone to help me. I already had to turn down the vehicle I wanted because no one could reach anyone at the bank. Poor service for a bank trying to grow.

Lucy Ruiz

I Love my TBACU @Fuqua!!!! Very welcoming, friendly & Helpful Knowledgeable Staff from Tellers to Loaners... My Family of 10+ have banked at this branch for years and not once have they been unhappy, always satisfied. I still recommend to friends & clients

Jazmine Rodriguez

Poor communication. When I was having issues with my debit card that someone stole they told me they were going to look into getting my money back into my bank account. They never once called me or got my money back. Never will I bank with them ever again.

Ash J

Recently they must of changed management or something because they are horrible. I have been with them for a while now and I have never encountered so many issues. They were a lot better to deal with in past years but now I advise to STAY AWAY!

Kimberly B

So far so good! Very attentive workers, especially when you are able to do everything over the phone and not have to come in. I wish they had one in Baytown, but I can live with the other 2 being a little far.

Tim Fowler

its a hassle, to pay online, to call in and make a payment, to get help with anything...gave me great rate thru a dealer, everything since then is a hassle...ready to refi and move on.

Jake Powell

Very unhelpful. Have been a customer of theirs for about 8 years. I am moving my accounts and will not do business with them in the future.

Jan Morgan

I love this Credit Union! Always pleasant and helpful. They gave me a loan when nobody else would! At a great rate too!

jay-c cool

Excellent credit union, just got an auto loan and Richard Lopez helped me through the whole thing. Two thumbs up

DonL Williams

Never had a problem with them, i started my loan off with 12% ins.. 1 year later i got them to lower it to 5%.

Amanda Espino

I do my shared branching here and other than long lines and not enough tellers, customer service is great.

jr williams

Every time you try to call have to wait 30+ minutes just talk to a live person