South Carolina Federal Credit Union

Category:	Credit Union
Address:	6265 Rivers Ave, North Charleston, SC 29406
Phone:	+1 843-797-8300
Site:	scfederal.org
Rating:	2.9
Working:	9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed

Location

Photos 5

Reviews 9

Zach Phillips

The floor staff is very professional and friendly as are the over-the-phone customer service representatives… when you can actually get a hold of one! Upper management really needs to spend some money on more customer service representatives. Wait times are egregious no matter what time you call and sometimes the department you are directed to doesn’t even pick up! I was at the Tag Office trying to register my car and needed to get a hold of the Auto Loan department to have them fax over a copy of my title. After having my call directed to this department by the initial representative I ended up waiting on hold for 30+ mins only to have the automated system hang up on me. Good thing I don’t have a job or anything and enjoy spending all day at the Tag Office. Until customer service becomes more reliable I would not recommend SC Federal to a friend. Rome wasn’t built in a day but a good first step would be to offer a callback instead of having customers wait on hold forever.

Rachel Jacobsen

I would give zero stars. they have NO 24 hour service and their drive thru ATM machines shut down on you in the middle of transactions. no record of deposits or no cash from withdrawals. we now have no money for 4 days until the bank reopens. this is absolutely unacceptable. This is the worst bank I have ever experienced.

A Private User

This is a terrible place to do business with. Staff members are very rude and cocky. They look down on their "blue collar" members like they are scum. Very fake.

A Private User

Came in at 1145. Was next in line. At 1216 we were called in to the one lady who was working. She stated "this seems to happen all of the time". She was awesome

Jay Griff

Slow service, first in line, half an hour before I could see some one. clerk said they had to make sure they had the right form.

Eric Weinhardt

Such a fun and friendly staff! I love this branch!

Alexis Daniels

Love the Credit Union!

Kelli Applegate

Great service!

Jason Sharon

The CEO cares