Category: | Mortgage Lender |
Address: | 1205 E King St, Lancaster, PA 17602 |
Phone: | +1 717-283-0900 |
Site: | fidelishomemortgage.com |
Rating: | 5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
BR
Bryan Stahl
In regards to the 1 negative review I would like to explain. The gentleman writing the review is a local sales person and knows the state of the enconomy we were in at the time. This was at the height of the economic downturn. Fidelis is one of the only companies that did not fire or lay off any employees during that time. We asked all incoming applications to pay for their credit reports which many companies do all the time. This was temporary and it was a cost between 6 dollars to 25 dollars while all of our time was donated for free. Currently we do not charge for credit checks. Joe Klepchick is one of the most outstanding gentleman I have ever met. Contributing to charitites and various other causes. The individual complaining never called me with any complaints. At the end of the day we never caused this individual any harm nor did we cost him money. We are a small family owned business dedicated to helping others.
WI
Will S
I had worked with Fidelis Mortgage Corporation in April & May of 2017 as a first time home buyer. I had done a lot of research my self yet Fidelis helped me consider which loan type was most appropriate to my situation as well as benefits and drawbacks to each. Fidelis was very helpful in explaining their process and helping me understand the finer details of the finances behind various properties that were being considered. My Fidelis representative was quick to communicate their financial quotes across to me and always extended their help at anytime if any details were unclear. I would recommend Fidelis to a stranger as they are very competent within the industry. Even my relator who had never worked with Fidelis was pleasantly surprised how easy it was to work with this mortgage company.
DA
Dave Comfort
When I sold my home and purchased another, I was under a severe time crunch (under 45 days) to get everything completed for settlement for the new home purchase. I had gotten pre-approved through another company; however, my realtor had worked with Fidelis quite a bit in the past, said that she knew they could get everything done in time and she had reservations that the other company could (even with pre-approval). My realtor was absolutely correct! Fidelis was wonderful to work with and moved at the speed and accuracy I needed. Closing was actually bumped up slightly due to Fidelis being able to get everything completed early. A++++
ST
Stephen Bair
Simply Amazing! The team at Fidelis guided us through the first-time home buying process like we were their only client. Joe was able to talk to us, seemingly at all hours, to help answer questions and their office staff did the same. Even back and forth for a few days with documents and requests from the lender, they helped guide us through the process and worked with us to get the job done! I would recommend Fidelis to anyone, especially first-time buyers, as their attention to detail and personalization felt like something no other company could offer as well.
AJ
Ajantha Lingan
We just bought our first home today and we are so thankful that we chose Fidelis! The first day we met Joe he sat us down and explained literally everything we needed to know. He was honest and was looking out for our best interest. And after that meeting, him and Debbie called us with every update and kept on top of things. They made home buying easy despite not having a realtor. They got us the best rate. Thank you Joe and Debbie.We look forward to working with you again!
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Zachary Creter
Fidelis Mortgage helped us buy our first home with as little stress as possible. They helped us through the process, kept us informed, and explained everything. Joe was great to work with and I would recommend Fidelis Mortgage to anyway interested in buying a home! Fidelis mortgage gave us the edge in this highly competitive market by keeping communication open and available when we needed them (we put an offer in on our house after 9pm!). They excel in customer service!
CO
Colin Davis
Had a wonderful experience with Fidelis Mortgage! Our broker, Joe, was more than helpful throughout the stressful (at times) process of buying a home. We were coached through the unknowns and uncertainty that comes with it and encouraged along the way from start to finish. They were prompt, thorough, and very personable. I would recommend this team to anyone who is in the process or simply just considering buying a home!
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Melanie Davis
My husband and I started working with Joe before we were married and looking for a house! It took us longer than we had hoped to find the right home for us, but Joe went above and beyond to make sure that all of our questions were answered, and that we felt comfortable throughout the entire process! I had no complaints while working through Fidelis, and recommend it to all my friends who are looking to purchase a home!
JU
Juliana Wynne
As first time home buyers, my husband and I were worried about the process, but Joe K and everyone at Fidelis was so friendly and helpful, that you forget all the anxiety that can come with a decision this life changing. I recommend these guys to everyone we know looking to buy a home in the Lancaster area and have even recommended friends out of state to contact Joe about any questions they may have. Top-notch!
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Dan Bires
This was a great experience being a first time home buyer. First off I am a business owner and I knew things would be different but they listened to me and understood my situation and they worked with me. The process went very smooth and they were all so nice. I highly recommend Fidelis. They have patience and are very professional and knowledgeable. Thanks Steve all you guys were great.
CA
Carol Stoltzfus
Working with Joe Klepchick at Fidelis Mortgage Corp. was a very good experience! He answered all our questions and worked with record speed in finding us the best mortgage, and the best interest rate possible. We will always be grateful to him for the work he did for us in buying our "semi-retirement" home. Thanks Joe! Sincerely, Elmer & Carol Stoltzfus
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shannon gorham
Bryan was very informative in going through the initial mortgage process, and made sure I was 100% qualified and comfortable with all of the terms. Fidelis Mtg staff was also stellar in being extremely responsive with any questions I had, and went above and beyond in helping with some documentation that was needed. Would highly recommend!
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Krista Erdman
We had a fantastic experience working with Fidelis! They were frequently in contact with us making sure we were updated each step of the way and prepared for what was needed next. They even helped us improve our credit to qualify for a better loan, saving us from having to pay PMI. We would definitely recommend their services to anyone!!
JE
Jeff habecker
I had Dustin shank and let me tell you it was by far the best decision we made when buying our house. He made buying our house so smooth helped us through some hurdles along the way but by far a great experience and in the future if we decided to move and need to buy again fidelis will be our first choice.
JO
Josh Richard
We were first time home buyers and Fidelis came highly recommended. We were very well taken care of by Bryan and staff. They made the process easy and worry free. They even met off business hours to accommodate our work schedule. Every detail was explained and our needs were met. Thanks guys!!
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Brian Pizzo
Working with Steve Stack on our first mortgage was great. Went out of his way to answer my phone calls and questions. Made the buying process as painless as he could under the circumstances. Thanks so much for all your help. Will definitely recommend to friends and use in the future.
CO
Colleen Armstrong
Working with Joe K. and staff at Fidelis Mortgage Corporation made the home buying experience stress free and easy. Joe was already there to answer our questions and guide along the process. I have recommended them to others looking to buy a home in the greater Lancaster area.
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Kris Weeks
Joe Klepchick refinanced our mortgage. He was very thorough and communicated frequently throughout the process. He knows his business well and I would recommend him to anyone who is a first-time home buyer or looking to refinance. There is no reason to go anywhere else.
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Keith Lancaster
Brian made my mortgage application easy. His explanation of my options was concise and informative. I really felt like Brian cares. The rate was good and the approval was quick. He made getting a mortgage one less thing to worry about in my home buying process.
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Christine Montes
This was our first house to buy and we had the most wonderful experience you could ever ask for. They were very clear on what they needed, gave you great information, and was always on top of everything. Would definitely use again or refer to friends and family!
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Jessica Manchak
Our experience with Fidelis Mortgage was second to none. Steve S. and the rest of his team were always available and willing to help with whatever questions we had. I have already recommended Steve S. and Fidelis Mortgage to family and friends:)
JE
jen altland
Working with Fidelis made purchasing our home so easy. They were friendly and helpful and took the stress out of the financial side of the experience. I would definitely go there again and have already recommended them to several people.
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Tyler Hoover
Fidelis was such a huge help to us in the purchase of our first home. Joe Klepchick walked us through every step of the process and made the complicated seem simple - or at least very manageable and navigable ;) Thanks Joe and Fidelis!
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Allen Stambaugh
We really enjoyed working with Rila Hackett. She provided us the help we needed both in determining what we could afford and how we could get the best interest rate possible. As a first time home buyer both pieces were crucial.
AL
Alexis Stoltzfus
Buying a home can be stressful, especially when it comes to financing it. Rila from Fidelis was INCREDIBLE and made the home buying process as smooth as possible. I would highly recommend her and the team at Fidelis Mortgage!
GA
Gary Klinger
My experience with Joe Klepchick at Fidelis was second to none. Fair. Honest. Straight forward. And he has been available for me even in the several years since my refinance. This is one of the best in the industry!
LA
lauren Brubaker
Bryan and his team are great. The communication was on point (and still is whenever I have questions, even months after closing!). They made a normally stressful time quite seamless. I would recommend them to anyone.
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Brandt Rosche
We were first time home buyers. We got an amazing rate and they also took the time to explain every paper we were signing. It took a lot longer than anyone expected but they took the time to help us feel better.
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Shane Good
Everything was taken care of and any questions we had were answered quickly. This was a very low-stress buying experience for us and Fidelis played a big part in that! Thanks again! Shane and Denise Good
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potatochip77
My wife and I settled on our first home about 3 months ago thanks to Joe Klepchick! Made the process very smooth and easy. Worked hard for us to get us a very low rate as well! Definitely recommended.
CA
Calli Maguire
We financed with Fidelis this past summer and it was such a smooth process. They were knowledgeable and treated us as if we were part of the Fidelis Family. I would highly recommend their services!
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Brandon Boll
We had a great experience at Fidelis working with Joe K. They were fast, knowledgeable and got us the best deal compared to a few other options. We would definitely work with them again!
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Faruk Sisic
I purchased my home in 2013 and financed it through Fidelis Mortgage. I received the lowest possible rate and I was not charged any junk fees. Best experience ever! Will use them again!
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Brenna Bagnall
So thankful for Joe K. and Fidelis for the time and energy they put in to my first home buying experience. It would have been a headache without them! I will definitely use them again.
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Sharon Ogden
Bryan and his team are the best! Especially for working with veterans. His staff was so helpful and professional. Thanks for making the process of buying our house so pleasant.
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shelly reddinger
They made the process of financing our first home easy, quick, and without hassle. We look forward to dealing with the company in the future for any other mortgage needs.
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Sara Farris
We loved working with Fidelis and Tim Melcher on our mortgage. We moved here from out of state and were amazed by the ease and excellent service we received.
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Brittany Straubel
We worked with Joe and had a great experience! Timely responses and keeping us informed along the approval process were huge pluses! Thanks so much!!
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Haley Kehler
Fidelis made the mortgage process a breeze! Easy to work with, greet service and even helped us reduce our monthly payment just before closing!
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Matthew Anderson
Super helpful and patient with my wife and I, first time home buyers. They walked us through each step and helped us get every detail right.
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jessica crosby
What a great experience. All went smoothly. This is the second time I utilized their services and I would do it again, without hesitation!
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Laura Metzler
We had a great experience with Fidelis! Steve was very helpful! Would definitely recommend them to our friends and family!