Category: | Insurance Agency |
Address: | 10125 Perimeter Pkwy B, Charlotte, NC 28216 |
Phone: | +1 704-509-6169 |
Site: | northlakeinsurance.com |
Rating: | 5 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5PM 11AM–2PM Closed |
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Justin Purvis
Mr. Getz, I have to take a moment to tell you how impressed I am with your team. Davone and Constance were absolutely fantastic!! Constance was so inviting and friendly and Davone was, for lack of a better phrase, on point! He knew his job and was very informative. Since I am new to this process, it is very easy to feel ignorant or overwhelmed and I expected a sideways look or comment about not knowing more about insurance and its technicalities. Your team did none of these things! I left feeling more informed and confident about this process and I had to stop and tell you how awesome they are. I would like the email of your boss so I can tell him about this great experience. A hardworking team needs to be praised for success. It was great to meet you, Davone, and Constance. A happy new customer, Justin Purvis
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Tiara Mccray
Eric provided my unparalleled service. I was leaving Allstate for a lack of Customer Service and lack of professionalism and unavailability. Thankfully from the time I received a quote from Eric he provided me personalized assistance, even after hours. His 24/7 call center was polite and willing to serve me in any way possible; they explained my policy to me thoroughly and did so with a smile. I received a night and day difference switching over from Allstate to StateFarm with Eric. Thanks again!
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Tamara Mcknight-Latta
"Excellent customer service combined with delicious homemade cookies" I visited my local State Farm office to make my first payment but I got so much more. Not only did Eric Getz and his team provide me with excellent personalized customer service, but I also had one of the Best Dark chocolate and White chocolate chip Cookies home-made by Mrs.Getz. Thank you Eric, Constance and Davonne for making my car insurance process easy and hassle-free.
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Diane Hanson
I have only been with State Farm a short time but Melany, Eric and Vonn have been the greatest to work with. Anytime I had any concerns they were right there and assured me they would look into it.They made me feel like I was NOT a number. I have my auto, homeowners and now motorcycle ins with them and I will stick with them for sure. Thank You guys!
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Marissa Imes
Eric is a excellent agent and his office is very professional , his staff are always nice and willing to help with anything they can. Every experience that I have encountered involving insurance Eric has made it his mission to help in any way he can. He also made the process very easy . I would recommend his business to anyone!
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Joseph Coyazo
Eric is very professional and knowledgeable about policies and procedures for claims. I had a cracked windshield and when I called in to make a claim, Eric worked fast and scheduled the replacement on the spot. It is true what they say, like a good neighbor State Farm is there for you!
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D Lina
Eric has been more than helpful, pleasant & very patient when it comes to any questions or situations that may arise. I have been with them for almost a year & not once thought of changing. I highly recommend them for anyone looking for a insurance company to call family.
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Jess Kilcullen
Eric was extremely efficient in getting us our quotes and revisions. He was always timely in his responses and answered all of my questions thoroughly. It was a pleasure to work with him and I look forward to having State Farm as our insurance agency.
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Janice McCleave
Eric has provided me with the most professional and courteous service of any insurance provider I have dealt with in the past. He goes above and beyond the call of duty to make his customers happy. I will not use anyone else.
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sharneice kenley
Amazingly knowledgeable and helpful. I went in today and felt like I was talking to family ! Eric really help me with not only my current policies but what to look forward in the future !
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Mickey Oxendine
Eric is a pleasure to work with and provided great customer service, by far the best experience I have had with any insurance firm.
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George Simmons
Answered every question, got back to me in a timely manner each time I contacted him. Very professional and smooth transaction.
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nyruh weaver
Eric is my guy. His team/staff are on top of their game. I will be looking at other products thru Eric and his staff.
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Jess G
Excellent agency. Staff are friendly and helpful. Eric is the best!