Category: | HVAC Contractor |
Address: | 1125 Sparkleberry Ln, Columbia, SC 29223 |
Phone: | +1 803-788-8081 |
Site: | northpointac.com |
Rating: | 4.3 |
Working: | 12AM–11:30PM 12AM–11:30PM 12AM–11:30PM 12AM–11:30PM 12AM–11:30PM 12AM–11:30PM 12AM–11:30PM |
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Timothy Hughes
I have had my annual maintenance checkups done with Northpoint for over 15 years. During one of my last visits your technician was here and he reminded me about the nagging refrigerant leak that I continued to put off. He then recommended that I replace my 20 year old system. I knew the time was coming, so I had your salesman come out later that day to give me a price. While I was trying to make my decision, I noticed one of my neighbor’s across the street was having a new unit installed. Being prudent, I figured I would get a second estimate, so I approached the workers from Cassell Heating & Air at my neighbors to inquire about a price. To my amazement, the first two guys I spoke to did not speak english at all and they simply pointed to the person who I assumed was their “boss.” I asked him if he could give me a price at my house and he said “I just do some contracting for this company and that I would have to call Cassell’s office.” While I was leery about this, I still went ahead and called their office to have the salesman give me a price. Although their price was slightly less expensive, I decided to stay with the company that I knew and trusted. Having seen the same employees year after year with Northpoint and not a company that uses sub-contractors, I felt more comfortable to entrust in you for one of the largest purchases of my life. Since my neighbor’s and my installation were completed, I have seen the other company’s truck at my neighbor’s house numerous times. I am very happy and satisfied that I have not had to see you again since my installation. Thank you very much again for all your help with this process. I will make sure my other neighbor’s know who to call in the future.
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Tim Shutters
As a Military family, moving is part of our lives. We can say Northpoint Heating and Aircondition has by far been the best HVAC Company we have ever done business with. Always honest with needed repairs and scheduled services, always professional and prompt, and always go the extra mile to take care of you. We have moved again, and rent our home and continue to have Northpoint handle our HVAC needs when our tentants have a problem. Their integrity is beyod reproach, and I highly recommend Northpoint Heating and Airconditioning.
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Tom Meyers
Northpoint replaced my complete a/c system including duck work which was wrong since the house was built. When I went into the attic to inspect the work I was amazed at the workmanship that was done. The house now cools evenly and with little time I will be really happy when I see the savings on the electric bill. thank you everyone at Northpoint for doing a great job and in a timely manor.
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anne bacon
Northpoint assisted us through the entire process of a new HVAC system from the best selection for our needs to exceptional, efficient service and workmanship with the installation process. Professionalism and mannerisms shown throughout the experience. #1 in our book!